EFFECTIVENESS INC

BACKGROUND

Please describe your company and position.

I am the CEO of Academy of Language LLC

Describe what your company does in a single sentence.

We provide foreign language courses to all age groups and levels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EFFECTIVENESS INC to accomplish?

• Improve communication in our management team
• Improve leadership skills
• Help in recruitment

SOLUTION

How did you find EFFECTIVENESS INC?

Online Search

Why did you select EFFECTIVENESS INC over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Podcast and books written by the owner of the company Anna sarnacka-Smith

How many teammates from EFFECTIVENESS INC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During our cooperation with Effectiveness Team we have worked on improving communication in our management team. We have done that through completing tests and conducting fruitfull meetings with one of highly skilled Effectiveness Trainers.

Our Director went through a Leadership Skills Improvement Programme which was based on thorough analysis and meetings as well as specially designed tasks. After competing this programme she has passed her 360 Leadership Asseesment with a result of avarage 90%.

We have been consulting Effectiveness during our recruitment processes and have employed candidates who have turned out to be perfect for their roles.

We have been working with Effectiveness during our goal setting and goal evaluation processes organizing coaching sessions with our management team members and they all agree it is a very useful and helpful tool as well as as added bonus. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Visible improvement of communication in our management team (time saving, better comfort of work)
• 90% score on 360 Degree Assesment of our Director
• Employees hired turned out to be successful in their positions
• 100% score on satisfaction surveys among management team employees concerning cooperation and coaching services of Effectiveness coach

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always attentive, deliver on time and exceed expectations - they offer additional services, propose solutions. They are always friendy and professional. 

What was your primary form of communication with EFFECTIVENESS INC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I find the company to be very transparent, professional and efficient with their team members posessing exceptional communication skills. They have always treated us like we are their priority client and they manage to exceed expectations - always on time, always offering something extra - advice, materials, services. We have always felt listened to and proposed the best possible solutions. 

Experts from Effectiveness are able to communicate successfully with each of our employees and managed to help us achieve our goals in recruitment, leadership and day-to-day activities. I would recommend their services to every company - no matter how big in size, no matter what challnges they are facing. 

Are there any areas for improvement or something EFFECTIVENESS INC could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bawaria Motors sp. z o.o.

Describe what your company does in a single sentence.

Bawaria Motors is a dealership that specializes in selling and servicing BMW/MINI vehicles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EFFECTIVENESS INC to accomplish?
I was looking for solutions to support team management, to be used in all HR processes, from recruitment through daily cooperation (improving the quality of our interaction) to employee development. My goal was to gain skills in working with competency assessments, which would provide reliable information about personality differences, give insights into how to collaborate with people of different communication styles, values, and motivations. I wanted the solution to be both accurate and simple, so that my managers could learn to use it.

SOLUTION

How did you find EFFECTIVENESS INC?

Referral

Why did you select EFFECTIVENESS INC over others?

The company was recommended to me by one of our business partners

How many teammates from EFFECTIVENESS INC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration began with the DISC D3 certification. The training I participated in provided me with knowledge about the behavior model, and I gained the skill of interpreting competency assessment results in terms of selecting the right person for the team, better understanding of employees' needs related to daily cooperation, constructive approach to difficulties that arise in interaction, and areas for employee development. 
The DISC D3 assessment helped me develop as a leader and consciously select people for the team and then manage that collaboration. Individual employees in my team conducted the DISC D3 assessment, and then we participated in a series of webinars aimed at better understanding how personality affects teamwork, which personality elements to consider when hiring the right person, and how to interpret the results of the DISC D3 assessment to use this information to increase effectiveness in one's role. Personally, I participated in many other meetings and trainings conducted by EFFECTIVENESS, aimed at developing skills in using DISC D3 in various HR processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In recruitment, we introduced an additional stage of candidate selection in terms of soft skills, attitude, fit for the role, team, and organization. Hiring the right people reduces recruitment and onboarding costs, and it affects the reduction of turnover in the team and increases the level of employee engagement. We also observe a higher level of communication in the team, considering differences in communication styles

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project team delivered items on time by adhering to a well-defined schedule and utilizing resources efficiently. They responded to needs promptly, addressing concerns and adapting strategies as required, fostering a collaborative environment conducive to success

What was your primary form of communication with EFFECTIVENESS INC?

In-Person Meeting

What did you find most impressive or unique about this company?

• Quality of service: high responsiveness, listening to customer needs, high-quality materials 
• Timeliness and Meeting Deadlines: all activities carried out on time 
• Cost and value for money: cost-effective solutions 
• Overall Experience: focus on customer needs, empathy, flexibility in action

Are there any areas for improvement or something EFFECTIVENESS INC could have done differently?

Well done !!!

BACKGROUND

Please describe your company and position.

I am the HR Manager of VINCI Facilities Polska Sp.z o.o.

Describe what your company does in a single sentence.

VINCI Facilities Polska is a company that provides high-quality real estate comprehensive technical services. Since its foundation in 2010, we have managed to rapidly reach a strong position in the domestic Facilities Management market and gain trust of many Customers both in the private and public sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EFFECTIVENESS INC to accomplish?

• Analysis of staff competencies
• Business performance management

SOLUTION

How did you find EFFECTIVENESS INC?

• Referral
• Clutch Site
• Other

Why did you select EFFECTIVENESS INC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from EFFECTIVENESS INC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Introduction to the personality differences model ( DISC D3), which is applicable to in business, in building relationships and determining what both parties are really communicating with their behaviour.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing staff commitment Increased importance of individual competence for business development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Effectiveness team is not only available during the project. The greatest value was the ongoing merit-based support even after the project ended.

What was your primary form of communication with EFFECTIVENESS INC?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Practical application of solutions in the business world. Real action to improve indicators.

Are there any areas for improvement or something EFFECTIVENESS INC could have done differently?

In working with our team, we have not noticed such needs.