What evidence can you share that demonstrates the impact of the engagement?
Their work has been astonishing. In just one month of Effective Spend being given full control, our revenue went up $50,000. Over time, they’ve gotten even better at reducing our cost-per-click (CPC) rates. We’ve seen instant results from their campaigns, and our job count has continued to grow.
How did Effective Spend perform from a project management standpoint?
I communicate with them via email and over the phone. They deliver bi-monthly reports for me to go over before we have our conference calls. Their customer service has been fantastic, as these reports tell me everything I want to know. I had an in-person meeting with them last week to discuss our needs as we plan to expand into other cities, so they’ve offered support on other ends, as well.
What did you find most impressive about them?
As a small business owner, this is my livelihood, and they take my success personally. Whenever there’s a new development, challenge, or threat to the business, they go out of their way to ensure my business success. It’s honestly felt like I have an in-house digital marketing team, which is amazing.
Are there any areas they could improve?
Honestly, I can’t think of anything.
Do you have any advice for potential customers?
As long as you describe your company’s needs, they’re going to achieve all of your business goals. They do a phenomenal job.