Software & API Development for IT Services Company
Featured Review- API Development Custom Software Development Enterprise App Modernization
- $200,000 to $999,999
- July 2016 - July 2018
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their excellence stemmed from their holistic integration of deep industry knowledge, collaborative methodology, punctual delivery, unwavering quality standards, and cost-efficient innovation."
- Education
- San Antonio, Texas
- 51-200 Employees
- Online Review
- Verified
Edify Software Consulting worked with an IT services company to achieve seamless data synchronization and transfer across multiple systems. This involved system integration and data mapping and transformation.
Edify Software Consulting's work resulted in improved data entry efficiency, course registration speed, student experience, and cost savings. Leading a structured, strategic approach, the team delivered on time, promptly responded to needs, and adhered to the client's quality standards.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO/CITO of Knowledge Elements/Lumerit Education
Describe what your company does in a single sentence.
A pioneering education technology company that enhances college degree completion and affordability for consumers, corporations, and international markets using a highly adaptable proprietary platform, serving over 24,000 students globally with personalized, efficient learning solutions through its innovative programs and services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Edify Software Consulting to accomplish?
- Ensure the seamless synchronization and transfer of data across multiple systems
SOLUTION
How did you find Edify Software Consulting?
Key Note Speaker at an Ed Tech Conference
Why did you select Edify Software Consulting over others?
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from Edify Software Consulting were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Project Overview: The project successfully achieved seamless data synchronization and transfer across multiple systems, leveraging a proprietary technology platform to enhance operational efficiency, student experience, and institutional collaboration. This initiative supported the mission of improving college degree completion and affordability for a diverse, global student body.
Project Scope:
Assessment and Planning:
- Conducted a comprehensive assessment of current systems, data sources, and integration points.
- Identified data synchronization and transfer requirements, including volume, frequency, and criticality of data.
- Developed a detailed project plan outlining timelines, milestones, resources, and risk management strategies.
System Integration:
- Designed and implemented a robust architecture for data integration, ensuring compatibility with existing platforms such as the Global Digital Classroom™ and Central Registrar’s Office™.
- Utilized APIs, ETL processes, and middleware to facilitate real-time and batch data transfers between systems.
Data Mapping and Transformation:
- Created detailed data mapping documents to define how data fields from various sources aligned and transformed into the target system.
- Developed transformation rules and logic to ensure data consistency, accuracy, and integrity during the synchronization process.
Security and Compliance:
- Implemented stringent data security measures to protect sensitive student information during transfer and storage.
- Ensured compliance with relevant data protection regulations, such as GDPR and FERPA, throughout the project lifecycle.
Testing and Validation:
- Conducted thorough testing of data synchronization and transfer processes, including unit, integration, and user acceptance testing (UAT).
- Validated data accuracy and completeness post-transfer, addressing any discrepancies or issues promptly.
Training and Support:
- Provided comprehensive training to staff on the new data synchronization processes and tools.
- Developed user guides and documentation to support ongoing operations and troubleshooting.
Monitoring and Optimization:
- Implemented monitoring tools to track data transfer performance and system health.
- Continuously optimized processes for efficiency, scalability, and reliability based on feedback and performance metrics.
Key Deliverables:
Project Plan:
Detailed project plan including timelines, milestones, resource allocation, and risk management strategies.
- System Integration Architecture: Design documents and implementation plans for the integrated data architecture.
- Data Mapping Documents: Comprehensive data mapping and transformation rules for all systems involved.
- Security and Compliance Report: Documentation of data security measures and compliance with relevant regulations.
- Testing and Validation Results: Detailed test plans, test cases, and results of all testing phases, including UAT sign-off.
- Training Materials: User guides, training manuals, and documentation for staff training sessions.
- Monitoring and Optimization Tools: Implementation of monitoring dashboards and tools with documentation on usage and optimization strategies.
Summary: The project enabled seamless synchronization and transfer of data across multiple systems, enhancing operational efficiency, supporting personalized learning paths, and maintaining data integrity. The successful implementation of this project ensured that the technology platform continued to meet the evolving needs of a global student base, contributing to the overall mission of improving college degree completion and affordability.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The successful implementation of the data synchronization and transfer project led to several measurable outcomes that demonstrated significant progress and success:
Improved Operational Efficiency:
- Data Entry Efficiency: The unified student information system increased data entry efficiency by 300%, reducing the time required for data entry and minimizing errors to 0.02% of transactions.
- Course Registration Speed: The course registration process was streamlined, reducing the time from 20 minutes to just 5 seconds, significantly enhancing accuracy and security.
Enhanced Student Experience:
- Student Satisfaction: The transition to a self-service model for course registration boosted student satisfaction and reduced costs by over 45%.
- Global Reach: Over 24,000 students from all 50 states and 48 countries benefited from the digital classroom, with students earning up to 90 credits before transferring to their chosen institutions for degree completion.
Increased Compliance and Security:
- Data Security: Implemented stringent data security measures, ensuring compliance with relevant data protection regulations. This resulted in a 90% decrease in user support issues related to data access and integrity.
- Reduced Wait Times: Re-engineering of the existing infrastructure improved data access speed, reducing wait times by 25%.
Cost Savings and Resource Optimization:
- Cost Reductions: Overhauled vendor partnerships and optimized hardware expenses resulted in a 25% reduction in costs, leading to significant monthly savings.
- Annual Savings: The implementation of a cutting-edge network infrastructure boosted workflow efficiency by 30%, achieving $100,000 in annual savings.
Scalable and Flexible Learning Solutions:
- Learning Solutions Division: Enabled small and medium-sized colleges to offer any course, anytime, for any length, with no minimum enrollment, enhancing their competitive position in the digital era.
- Customized Degree Plans: Developed customized course-by-course degree plans, tailored to student learning styles, goals, available time, costs, and major, serving more than 1,000 colleges and universities.
Positive Impact on Corporate and Consumer Markets:
- Corporate Partnerships: Integrated educational platforms with corporate tuition reimbursement programs, enhancing corporate partnerships and aligning technology solutions with diverse business requirements.
- Degree Completion: Provided an affordable and efficient path to degree completion, addressing critical issues of college affordability and completion rates in the consumer, corporate, and international markets.
Summary: These measurable outcomes highlight the significant advancements achieved through the data synchronization and transfer project. The improvements in operational efficiency, student experience, compliance, cost savings, and scalable solutions underscore the project's success in supporting the mission of enhancing college degree completion and affordability on a global scale.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They implemented a structured and strategic project management approach.
- Timely Delivery: they demonstrated a strong commitment to meeting deadlines and delivering project milestones on time. They adhered strictly to the project timeline, ensuring each phase was completed as scheduled. This timely delivery was crucial in maintaining the project’s momentum and ensuring the end goals were achieved without unnecessary delays.
- Responsive to Needs: They were highly responsive to our needs throughout the project. Their team maintained open lines of communication, ensuring that any issues or concerns were promptly addressed. They proactively sought feedback and made necessary adjustments to align with our requirements. Their responsiveness contributed significantly to the project's overall success, as they could adapt to changing needs and ensure that the solutions provided effectively met our objectives.
Summary: The project management was characterized by thorough planning, robust system integration, stringent security measures, comprehensive testing, effective training, and continuous optimization. They delivered all project milestones on time and were highly responsive to our needs, ensuring that the project met its objectives efficiently and effectively. Their professional and adaptive approach was key in successfully implementing seamless data synchronization and transfer across multiple systems.
What was your primary form of communication with Edify Software Consulting?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Their excellence stemmed from their holistic integration of deep industry knowledge, collaborative methodology, punctual delivery, unwavering quality standards, and cost-efficient innovation. This cohesive approach enables them to seamlessly convert intricate requirements into impactful, practical solutions, establishing them as a leader in their field.
Are there any areas for improvement or something Edify Software Consulting could have done differently?
None. They were professional and responded in every instance with the appropriate tone and answer.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
"I have used their services on multiple occasions with multiple projects and multiple companies and they are hands down the best at what they do.
