What was the scope of their involvement?
Their primary role was the maintenance of the platform, but they did a significant amount of work on its infrastructure as well. We were a .NET framework, and they were able to strengthen that significantly. Not only did they keep us up and running, but they also helped us to stay market leading as well.
The platform originally leveraged SharePoint for a lot of our processes, but as our business needs started to change, they helped us take the huge step to migrate to a more streamlined LMS. They also did a lot of work evolving the game engine and game logic around our content delivery for social sharing, as well as reporting and user interface.
What is the team composition?
Our senior contact was the CEO of their company, and he was always available to us if we needed him. We had a point person as well, and between the two of them were critical in helping to manage their team working on our projects despite some of the personnel turnover that we experienced over the course of the collaboration.
How did you come to work with Ecotech?
We had developed a technology platform with a partner in the US. Once that was complete, we realized that the ongoing support and maintenance that we were receiving from that company was more than we needed and a little too expensive to maintain.
From there, we decided to look for a more cost-efficient partner that would be able to keep pace with us when we needed it. We interviewed a number of different firms in different countries, and Ecotech had a terrific process for prioritizing business requirements that we knew would be really helpful to us.
How much have you invested with them?
Our base was about $5,000 a month, so we ended up spending a little over $60,000 a year.
What is the status of this engagement?
I would say we worked together from about 2013–2017.