Digital problems, solved for good.
Whether you’re delivering free lesson plans to teachers, making it easier for animal rescues to track pets, or helping seniors live and age affordably — the first step to designing a great digital service is understanding and sharing the experience of users.
At Echo&Co, we’ve been helping purpose-driven organizations connect with people through digital experiences — content, websites, applications, devices, and displays — for more than a decade. Our work goes beyond perfecting the end-user experience. We share our talents and expertise with clients to co-create inspiring human journeys, the digital platforms to enable them, and the internal capacity to improve them over time.
The result? Happier, more unified teams and loyal users who feel more connected and engaged.
In our proudest moments, we've:
- Helped social and civic leaders apply digital service design as a powerful force for change.
- Worked with governments, nonprofits, foundations, and socially driven companies to build empathetic practices centered around users.
- Collaborated with social innovators and digital technologists on shaping the future of social and civic tech.
Every day, we collaborate with clients on:
- Discovery, research, and ideation
- Service design and product strategy
- Branding and storytelling
- User research, empathy mapping, and journey modeling
- Content strategy and information architecture
- Experience, visual, and interaction design
- Solution architecture and data modeling
- Interface, application, and CMS development
- Organizational design and change leadership
- Training and coaching creative teams
Let's work together. [email protected]