Beautiful Apps. Bulletproof Code.

Echobind is an application development consultancy that combines technical know-how with deep user insight to ensure your app’s not just launched, it’s loved. We will build your app from the ground up or empower your team to do it yourself.

Our services include application development, team augmentation, custom training, code audits and digital strategy.

 
$25,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2015
Show all +
Boston, MA
headquarters
  • One Boston Place, Suite 2600
    Boston, MA 02108
    United States
other locations
  • 657 South Hurstbourne Parkway, Suite 331
    Louisville, KY 40222
    United States

Portfolio

Key clients: 

Teladoc, Lovepop, Almost Family, Ciena, Decision Resources Group (DRG), Access Mobile, HomeHero, VersaPay, QPID Health, Guardant Health, Commonwealth, New England Venture Capital Association, On Target Health, Write The World, John Carter Brown Library

Reviews

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Framework Dev for E-Commerce Site

“They’re a bit expensive, but we got the value we needed.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Nov. 2018
Project summary: 

Echobind used React to build out the framework for an e-commerce website. Working from an existing site’s design, they created the proof of concept that’ll be used to complete a future replatforming project.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Daniel Blumenthal
CTO, M. Gemi
 
Verified
The Review
Feedback summary: 

Echobind developed a stable architecture that acts as the foundation for an intricate platform. A talented engineer led the project and completed various deliverables. He accommodates preferred procedures and communicates effectively. They consistently meet established deadlines.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of M. Gemi. We’re an online marketplace for luxury Italian footwear. We also sell our products in retail stores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Echobind?

We’ve been using the same e-commerce engine for a little over four years, and it started to show its age. We want to move to a more modern architecture, so we hired Echobind to assist our replatforming effort.

SOLUTION

What was the scope of their involvement?

We brought in Echobind to develop a prototype and framework that we could use moving forward to build out the frontend portion of the site. Instead of creating wholly new wireframes, we had them use our existing platform to guide their process. Utilizing they’re expertise and experience, they constructed a React-based architecture that’ll be further developed in the future.

What is the team composition?

We primarily interacted with one engineer. However, some of the company’s principals got involved on occasion.

How did you come to work with Echobind?

They were referred to me by a colleague who works for a similarly sized e-commerce website.

How much have you invested with them?

We spent $36,000.

What is the status of this engagement?

Their involvement with this project took place from September–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered the framework and proof of concept that we require to move forward. However, the actual replatforming effort hasn’t begun yet. This was more of a foundational project to set us up for success in the future. We were able to work closely with the engineer as he presented us with multiple development options. Overall, we’re happy with the work he performed and the product that was delivered.

How did Echobind perform from a project management standpoint?

We use relatively standard management tools like Jira to keep everything organized. Their engineer provided updates diligently, split his tasks into subtasks, and individually marked completed requirements. He’d attend regular stand-ups both virtually and in person.

What did you find most impressive about them?

They’re adequate and reliable consulting partners.

Are there any areas they could improve?

Working with them was a positive experience, so I don’t have any criticism to offer.

Do you have any advice for potential customers?

While the engineer agreed to have face-to-face meetings with us twice a week, the company prefers to work remotely. Future clients should be aware of that when considering them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Their delivery time is perfectly reasonable.
  • 4.0 Cost
    Value / within estimates
    They’re a bit expensive, but we got the value we needed.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend Dev For Healthcare Organization

"They’re eager to go beyond the definition of work in the ticket."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. - Dec. 2017
Project summary: 

Echobind rewrote a web application, focusing on the frontend development. They primarily used Ember UI framework and handled everything from the architecture to the minor features of the app.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Engineer Manager, Health Care Organization
 
Verified
The Review
Feedback summary: 

The high-quality app they produced is faster and more user-friendly. Their transparency, responsiveness, and eagerness to go beyond the scope of what is expected earned them trust from project managers and made the collaboration process go smoothly.

BACKGROUND

Introduce your business and what you do there.

I work at a health benefits management company that provides web applications that establish a link between the insurance providers and medical offices. There's a big engineering component in what we do, involving a frontend and a backend. I'm the engineering manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Echobind?

We wanted to build a brand new feature functionality for a new application, and we needed help with our frontend. My engineering team is fairly small, so we didn't have enough people with expertise in Ember, the frontend framework of choice. We needed someone to fill that gap, and since we worked with Echobind in the past on a similar issue, we decided to get in touch with them.

SOLUTION

What was the scope of their involvement?

This is an application that's used by doctor's offices to help patients' healthcare management. The UI is a way of determining if a certain procedure is appropriate or not. In some cases, that decision requires a lot of medical knowledge, so we needed a web application to bridge the gap between the front desk staff at the doctor's office and the clinical guidelines. We already had an app, so we were rewriting it from the ground up: we wanted it to have a newer UI paradigm to make it faster for the end user and more efficient on our own servers.

They assigned us a frontend engineer for this project. Alvin [ Alvin Crespo, Senior Developer, Echobind] had a broad range of responsibilities – from architecting the frontend to changing small features. His goal was to create the architecture that was agnostic of business domain restrictions, and he delivered good results.

We needed them to work with a specific framework called Ember, which is their specialty. Ember has its own ecosystem and some issues are easier to discuss with the person who's created the part of the ecosystem that we are working with. Echobind works closely with a lot of those people.

They also used JavaScript, REST, Yarn, and Node.js.

What is the team composition?

We worked with Alvin, who used the support of his team when needed.

How did you come to work with them?

We worked with them on the Ember frontend in the past, when we were a startup. We called them back and my chief architect had a long interview with them. Once we were confident they were the right fit, we brought them in.

How much have you invested with them?

We spent between $50,000 –$200,000.

What is the status of this engagement?

The project happened in August–December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results exceeded my expectations. We wanted to maintain certain high standards of code and at the same time do a robust amount of testing. They created a big part of the application from scratch, proving to have a good understanding of the frameworks and the languages they were working with.

How did they perform from a project management standpoint?

Alvin was responsive at any time of the day. Our QA team (which has an offshore component) was very happy to work with him. He was always clear about the work he was doing, and when the testing was progressing satisfactorily, he asked for the next piece of work. We used JIRA to collaborate.

What did you find most impressive about them?

They’re eager to go beyond the definition of work on the ticket. They try to help us evolve our ticket and take it to the next level. That's a huge win from a project manager's perspective because I don't have to worry about little details. A lot of the contractors just look at the ticket and go through the motions, without thinking about other implications. Alvin tried to approach every solution from different angles to make sure the code works across all the browsers and make it more robust and resistant to bugs. That is fairly uncommon among vendors.  

Are there any areas they could improve?

We would enjoy having Alvin work with us in the office. We believe in working remotely, so that's not a problem, but it would help to have a person sitting with us in the office.

4.5
Overall Score Collocation would have been great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time. I have no doubt about that.
  • 5.0 Cost
    Value / within estimates
    It's a good price for our location.
  • 4.5 Quality
    Service & deliverables
    The quality was usually very high, but in some parts of the code it felt like there was a lot of back and forth among the engineers.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them.

Web App Dev for Health Sciences Company

"I would have brought them along earlier in order to avoid some of the pitfalls we got into in terms of architecture."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Fall 2016 - Spring 2017
Project summary: 

Echobind joined a software company to lend their expertise in Ember.js best practices, among other frontend work, integration of APIs, and complicated UIs. They wrote their own tests to ensure reliable code.

The Reviewer
 
1-10 Employees
 
Cambridge, MA
Chief Architect, Life Sciences Software Company
 
Verified
The Review
Feedback summary: 

Echobind worked reliably and responsively in a tight deadline. Their consultation and Ember.js knowledge sped a project to the finish line with no setbacks. They make a great effort to fully understand goals and processes, and their own processes and progress reports were straightforward.

BACKGROUND

Introduce your business and what you do there.

We’re a life-sciences software company building two main products, including a solution for researchers and academics in the life-sciences field. It manages data across the field and tracks all inputs and outputs, making them easily trackable. I am the chief architect of the company, responsible for the technologies being built by our team, as well as for onboarding Echobind.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Echobind?

We were trying to meet a deadline, and needed help accelerating our process. Echobind was able to do this successfully.

SOLUTION

What was the scope of their involvement?

A part of that platform is an Ember.js application which serves as a frontend, allowing users to access the system. Echobind has helped build a part of that application. They have Ember.js expertise, so, because our internal team was new to the technology, Echobind helped us set guidelines and best practices in terms of how we should develop moving forward, and in terms of testing and the different libraries we should use.

We were building different feature-sets, all within Ember.js, including sophisticated UIs which handled activities during experiments. We had built the backend APIs ourselves, and Echobind integrated with those. We used CLI Mirage for testing, through which Echobind generated mock services, in order to validate that everything they had built worked.

We have a somewhat complicated backend, with two service layers built using Ruby on Rails and Clojure. This made the work a bit more complicated. We used an IBM SQL database called CLOB, but most that was handled on the Ember.js side. Echobind was primarily using our Rails or Clojure APIs. We dealt with most of the backend code.

We had a lightweight team on Echobind’s side for both of our engagements with them. We used two senior frontend developers in both cases, and I served as a project manager. Echobind created test cases for everything they developed, allowing us to validate that the code worked as expected. Our goal was to get the work done quickly, so Echobind assigned senior people in order to assist us. They provided consultation on the best practices for our particular framework, and gave us pros and cons for each approach, based on past experience.

How did you come to work with Echobind?

They were prominent during Ember.js meetups in Boston. I met Robert Beene, one of Echobind’s top partners, and talked to him about what they did and what we needed. I also met with a couple of other Ember.js-focused consultancies, and looked at what they could do. When we compared them, it ultimately came down to the approach taken by Echobind versus the other agencies. We were looking for a streamlined approach that could give us access to a good team quickly, without having to deal with a large middle-management structure. Echobind was much more willing to sit down with us and talk about what we wanted. They joined our daily scrums and were proactive in figuring out what the requirements were, which we appreciated.

Echobind was similarly-priced to other companies, but they were much more proactive and willing to walk through the process with us. We felt that there was much more of a joint effort, and Echobind became a part of our team quickly.

How much have you invested with Echobind?

We’ve had two four-week projects with Echobind, totaling $40,000.

What is the status of this engagement?

We started working with Echobind in the fall of 2016. The second project ended around March 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We primarily wanted to get the work done by the deadline on our first project. That engagement was successful, and we were able to deliver the quality we were looking for within our timeline. Outside of that, I don’t have any stats to share.

How did Echobind perform from a project management standpoint?

We had a punch-list of what we needed to do, which we gave to Echobind, asking for a time estimate. We had daily standups reviewing our progress, and the process was straightforward overall. We also met offline with Echobind’s team, and used Pivotal Tracker as a project management tool. We entered sprints and defined what the story for each one was. Echobind could have had a more complex process, but we weren’t looking for anything more. We had a checklist and knew exactly what we needed to do. Echobind simply needed to get ramped-up quickly and help us start tackling that checklist.

What did you find most impressive about Echobind?

They’re accountable and there’s not much handholding in the sense of getting Echobind up to speed. They’re experts in their domain, so we got the team up-and-running in our environment quickly. Echobind was responsive and understood our goals and deadlines. They were accurate in terms of estimates, so we didn’t require a long planning phase.

Are there any areas Echobind could improve?

No. We were happy with Echobind in terms of approach and execution. I would have brought them along earlier in order to avoid some of the pitfalls we got into in terms of architecture.

5.0
Overall Score I enjoyed working with Echobind. They’re low-key, but they’re hard-driving.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Echobind is expensive, as are all Ember.js companies, but they produce good-quality work.
  • 5.0 Quality
    Service & deliverables
    They produced clean code, and we had no issues.
  • 5.0 NPS
    Willing to refer
    I wouldn’t be worried about recommending them. Echobind did good work, and they are accountable.

Marketplace Dev For Education Company

"I like the fact that they’re invested in giving back to the community around the code and products they’re working with."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2015 - Ongoing
Project summary: 

Echobind developed a website and web app for students and companies to connect in an effort to retain talent in the area. They developed the site from the ground up alongside an outsourced design firm.

The Reviewer
 
1-10 Employees
 
Greater Boston Area
Sarah Case
Associate Director, NEVCA // TechGen
 
Verified
The Review
Feedback summary: 

Echobind is helpful and responsive, often working outside the scope of the project to help with consulting, negotiations, and understanding different integrations. Though there can occasionally be a lag in the timeline, they stand out in their workflow organization and transparency.

BACKGROUND

Introduce your business and what you do there.

The New England Venture Capital Association is a lean non-profit organization with a mission of making Massachusetts the best place for starting and growing companies, by tapping into and providing access to all elements of the local ecosystem. We connect founder to founder, marketing ecosystems, and advocate on behalf of the community with regards to policy. The final component is workforce development, which is the piece I focus on. I am the associate director of educational programs. I run our two workforce development programs, Hack.Diversity and TechGen.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Echobind?

We needed help with TechGen, which had been launched in 2015, with a very rudimentary beta test of whether or not we were heading down the right path. The goal of TechGen was to bridge the gap between New England University students and the top life-science and healthcare companies. Massachusetts is disproportionately the best at attracting talent from around the world, but we’re the worst at retaining it, so we saw an opportunity for creating a marketplace.

We had launched a very primitive design using Weebly and Wufoo. It had a manual and somewhat painful system for users, but it worked, and demonstrated demand. In year two, we doubled down and invested in development and design.

SOLUTION

What was the scope of their involvement?

We have worked with Echobind for building an entire new website and web app which students and companies could use to connect.

We worked with a design firm, and spent a week discussing our customer experience and flow for the new website. We connected with Echobind, provided wireframes, and had them build everything from the ground up, from the homepage to all other support pages. The meat of the work was definitely in building a web application. It’s a two-way marketplace which allows students to sign up, create profiles, and indicate what they’re looking for, in terms of industry and job verticals. On the company side, users can post internships as they arise, and receive suggested candidates. Students can apply to companies, and companies can identify promising students and reach out to them.

Echobind used Ember.js for the development, but I’m not a technical person, so I can’t speak too much on this area. The process of working with them has been great, since Echobind has been able to translate these details into simple terms. Throughout the initial development and continuing with the maintenance, everything has been hosted on Heroku. The code is stored on GitHub, and we’re tracking the workflow using Waffle.io.

Since this project, we’ve brought Echobind back for some enhancements. The website was launched one year ago, and things looked well, but there inevitably were a few bugs which crept up, or experiences which we didn’t fully anticipate or plan for.

We have been approached by a startup for an API integration for plugging in their own technology. I reached out to Echobind for this, asking for consultation on how we should negotiate the integration. They’ve been key in helping me understand the process, since it was my first time negotiating something like that. We haven’t pulled the trigger yet, but it’s something we’re considering.

We’ve worked with a different marketing and media firm.

How did you come to work with Echobind?

It was referral-based. A product manager was brought in when it became clear that we needed to invest in the platform. He provided coaching, as well as contacts, and connected us with a design firm in Boston. When we finished that part of the work, someone at the design firm recommended Echobind. We also shopped it out a little bit, talking to recent grads from McGill University, bigger firms, and Echobind. We picked them because they had excellent referrals and they were local. We were focused on building something for the local economy and community, so we preferred leveraging local talent.

How much have you invested with Echobind?

The cost of Echobind’s work has been around $115,000.

What is the status of this engagement?

We started working with Echobind at the end of December 2015. They’re still involved with us.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

When we ran the beta of the platform in year one, we engaged around 700 students and 100 companies. In year-two, when we launched the product built by Echobind, we grew to over 3,000 students and almost 300 companies. The platform built by them processed over 11,000 applications in 2016. With it, not only did we see a tremendous increase in participation, but also huge volume in the applications submitted and processed through the platform. I attribute this to Echobind’s work, since it was the sole factor that allowed us to reach that scale, and continue to grow.

How did Echobind perform from a project management standpoint?

They performed well. Two of the things I appreciate about Echobind is their transparency and workflow setup. We’re working with a firm which has remote employees, some of whom are working in different time zones, so, having platforms like Waffle.io and Slack allowed us to keep tabs on what we were working on, and reprioritize tasks. If I come up with a wacky idea in the middle of the night, I can login and add it. Echobind will ask me questions about it, and it will be entered into the shuffle.

One of our challenges has been that there are times when Echobind is busy. We have a lean operation, so, when we have a new project, we need it done yesterday. Echobind has been good at accommodating us and working as quickly as they can, but, because of how they’re setup, there can be a lag in the project kickoff.

What did you find most impressive about Echobind?

I’ve had people look at the code, and they’ve been blown away by its quality. There are standards for working with Ember.js and building an application like ours, and Echobind has gone above-and-beyond.

I know that Echobind’s team attends meetups and conferences in Boston and across the country. I like the fact that they’re invested in giving back to the community around the code and products they’re working with. This is in-line with our own organization and mission. To this end, Echobind has also been supportive of TechGen, and partnered with us beyond our typical services. We have a separate sponsorship agreement by which they support us, providing some pro-bono hours per quarter. This goes a long way for us, since, as I said, we’re quite lean.

Are there any areas Echobind could improve?

Not that I know of.

5.0
Overall Score We’ve built a great product, and established a very strong working relationship with Echobind for the last year.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There are some limitations on Echobind’s workable hours, and we’ve had one or two instances of our eyes being bigger than our stomachs, so we weren’t able to include a feature we were planning on.
  • 4.5 Cost
    Value / within estimates
    The quality of what we’ve received has been top-notch, and Echobind has demonstrated a commitment to finishing our projects, even if it required a few additional hours of work.
  • 5.0 Quality
    Service & deliverables
    We love the platform built by Echobind and we’ve had other people comment on its quality.
  • 5.0 NPS
    Willing to refer
    I’ve enjoyed working with Echobind, and think that their quality is very high. I’ve recommended them to others, and I’m not shy of doing it again.