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Outsourced b2b Sales & Marketing

4.9
6 reviews

EBQ provides outsourced sales and marketing services to software, hardware, and cloud technology organizations.

We have teams that are dedicated to each phase of the buyer’s journey which can be sourced to fill gaps or increase velocity of your sales efforts.

Each team comes trained on best practices and fully managed to provide pipeline creation and revenue growth.

 
$5,000+
 
Undisclosed
 
50 - 249
 Founded
2006
Show all +
Austin, TX
headquarters

Portfolio

Key clients: 

b2b software based solutions

Reviews

4.9
6 reviews
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Market Research for Library Nonprofit

"Their process and professionalism set them apart."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - Ongoing
Project summary: 

EBQuickstart provided market research and business development services for a library nonprofit. The team was responsible lead generation, contact and account management

The Reviewer
 
51-200 Employees
 
Atlanta, Georgia
Lisa Larson
Sr. Director of Outreach & Engagement, LYRASIS
 
Verified
The Review
Feedback summary: 

EBQuickstart met all goals set forth by the internal team. The team is process-oriented and professional, doing research into the industry at hand to provide the best support. EBQuickstart is communicative and accommodating. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

LYRASIS is a non-profit organization that serves libraries, archives and museums in the United States

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EBQuickstart?

EBQ was a recommendation from another not-for-profit organization that LYRASIS is partnered with. LYRASIS was in need of some market research and business development in the museum field for an open source collection management software

What were your goals for this project?

Increase awareness of the software, increase awareness of the benefits of open source vs closed/proprietary software that is prevalent in the field and ultimately to increase adoption.

SOLUTION

How did you select this vendor?

EBQ was referred to us by another organization that had used the EBQ services for projects in the past for similar work with museums. After interviewing leadership at EQB and receiving a comprehensive proposal, we moved forward.

Describe the scope of their work in detail.

EBQ provided lead generation, contact, and account management and turned over active conversations to our in-house interviews and opportunity development.

What was the team composition?

The EBQ team was comprised of a success Specialist and a Project/Success Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I would highly recommend EBQ as a partner, both long term project-based and short-term. The organization is very process-oriented, professional and I was very impressed with how quickly our EBQ team - from top to bottom - picked up the nuances of a complex industry and service need. This is likely an indication that this organization can tackle projects in many industries, as a result of their methodology.

While we came with contact lists, EBQ used our business case requirements to also build out a universe of prospective contacts. Communication was open, transparent and frequent. Success metrics are part of the deliverables. EBQ helped us achieve all goals we set out to accomplish on a project-based deadline and I hope that another project comes along that allows me to engage EBQ again. Highly recommend.

How effective was the workflow between your team and theirs?

Excellent process, excellent communication, flexible platforms - theirs, yours - they will accommodate or adapt.

What did you find most impressive about this company?

Their process and professionalism set them apart.

Are there any areas for improvement?

None at all.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Lead Gen. & Appointment Setting for Savings Marketplace

"They crushed it."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2019
Project summary: 

EBQuickstart sourced employees to provide lead generation and appointment setting services. Their team booked meetings using provided resources and messaging. 

The Reviewer
 
51-200 Employees
 
Austin, Texas
Adam Boyd
VP of Client Sales, Beneplace
 
Verified
The Review
Feedback summary: 

EBQuickstart exceeded expectations, delivering an effective service. Their professionalism was noteworthy. They work fast with any task. Customers can expect an easy-going engagement. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the head of new client sales and marketing. In that capacity, I oversee our efforts to create and convert leads for our discount marketplaces and voluntary employee benefits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EBQuickstart?

We had some effective BDRs who had received great promotions to other companies, and replacing them was a challenge in the Austin market. We couldn't get interviewees in fast enough before they took other jobs. We began looking to an outsourced firm to see if they could do the work of staffing the role and managing the resources better than we could.

What were your goals for this project?

We actually ran them against another group to see which of the two would perform better in a head to head competition on setting meetings. I was hoping to see approximately 8 appointments per month from each group for the summer months.

SOLUTION

How did you select this vendor?

I selected EBQ after starting with a list of 10 highly rated groups. I narrowed it to two finalists we decided to run in a bakeoff. It was actually EBQ's suggestion to run a bakeoff, as they are so confident in their ability to perform. What's more, they bill month to month and don't require longer contracts: all the risk is on them to get it done. The other groups didn't have that confidence.

Describe the project in detail.

The project was simple: we'd help them with messaging, and provide them with lists of prospects, including contact info. We just wanted them to book meetings. Both groups got the same amount of information and we equally split the list among the two groups.

What was the team composition?

They assigned, effectively, an SDR, a project manager, and a team lead.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They crushed it. Let me say this: they dominated the other team, and the other team insisted on having weekly calls with 4 people from their team every time. It wasn't even close. EBQ got started faster, required less of us, and put 3 times the meetings up. When EBQ's meetings didn't show, they tracked the prospects down and rescheduled. The other group had 1 out of 7 show. And we had to tell them to go reschedule the meetings. The worst part about it was the other team's sales guy was pushing my accounting department to get him a check the next day so he could get his commission. My fault for not cutting bait there.

How effective was the workflow between your team and theirs?

It was great. No point in saying a lot because Liz and Jordan there made it so easy on us.

What did you find most impressive about this company?

Their professionalism. Like I said, the other team had a pushy sales guy who would drag his feet on answering questions; their project manager blamed us about taking too long for them to send emails; when we said we didn't want to work together anymore, they pointed to a contract that insisted on more notice even though they weren't performing at all. EBQ kept rescheduling meetings that needed to move things around AFTER the project ended. They provided great handoffs.

Are there any areas for improvement?

None.

5.0
Overall Score I can't wait to work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Painless and seamless. They were so flexible.
  • 5.0 Cost
    Value / within estimates
    It was less expensive than me having a full time BDR, and less stress.
  • 5.0 Quality
    Service & deliverables
    They started out moderately well and then really hit their stride in month 3. I was stunned by how many meetings they began setting.
  • 5.0 NPS
    Willing to refer
    I talk to a lot of sales leaders. I've already begun telling them about EBQ.

Lead Generation & Appointment Setting for Software Company

"We have a very complex product, and they do a good job of explaining it and getting people interested."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Ongoing
Project summary: 

EBQuickstart calls potential clients and schedules appointments for a software development company. They make several hundred calls per week and provide detailed reports of their progress.

The Reviewer
 
11-50 Employees
 
Jacksonville, Florida
Marketing Coordinator, Software Company
 
Verified
The Review
Feedback summary: 

EBQuickstart’s efforts have fostered increased opportunities to make sales and earn new business. The team succeeds because of a stable account management group with a positive attitude. They are responsive and organized, making them an ideal vendor.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the marketing coordinator of a company that develops software for banking technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EBQuickstart?

We hired EBQuickstart to reach out to tradeshow visitors who have expiring contracts with competitive vendors.  

What were your goals for this project?

We hoped to improve our sales and pipeline management.

SOLUTION

How did you select this vendor?

We learned of EBQuickstart through a referral.

Describe the project and the services they provided in detail.

EBQuickstart makes weekly calls and schedules appointments for us. They call well over 100 people each week and will make follow-up calls if people do not answer the first time. They provide us with detailed reports that outline their results.

What was the team composition?

Our team includes Mindy (Success Manager, EBQuickstart), Heather (Business Development Manager, EBQuickstart), and Shahanna (Business Development Specialist, EBQuickstart).

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since the start of the engagement, we’ve seen an increase in leads and developments. We receive weekly scheduled appointments connecting us with new opportunities because of EBQuickstart.

How was project management arranged and how effective was it?

They are responsive and mindful of our deadlines. We have weekly phone calls with them to strategize, and they are always prepared. The staff that handles our account has not changed, which speaks to the stability of their firm.

What did you find most impressive about this company?

I find their eagerness most impressive. For example, we have given them multiple lists of more than 1,000 people, and they seem to always get through them with a positive attitude and are asking for more people to call. Also, their attention to detail and deadlines is notable. We have a very complex product, and they do a good job of explaining it and getting people interested. They are always on time for scheduled meetings and calls. They have always put our needs first.

Are there any areas for improvement?

No, we’ve worked very well together.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
    The cost is higher than we'd prefer, but it's been worth it.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Lead Generation for Business Communications Firm

"Our sales team is pleased with the number of appointments they set." 

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4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

EBQuickstart collaborates with an internal sales team to follow up with potential leads over the phone.

The Reviewer
 
11-50 Employees
 
Mississauga, Canada
Stuart Penny
Managing Director, Introtel Communications Inc.
 
Verified
The Review
Feedback summary: 

The project immediately began generating profitable leads. EBQuickstart is an extremely capable, knowledgeable partner. They report on progress frequently, follow a structured workflow, and make smart suggestions for improvement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Introtel Communicatons Inc. is a leading business communications systems integrator. As managing director, I provide clients with a positive purchase experience and beneficial ongoing relationship.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EBQuickstart?

We wanted to augment our business development capabilities without hiring new staff.

What were your goals for this project?

We were looking for sales leads who were qualified against our acceptance criteria, which specifies geographic location, company size, and timing of purchase horizon.

SOLUTION

How did you select this vendor?

This was a simple referral from our principal equipment manufacturer. Their other clients who had experienced positive results with EBQuickstart.

Describe the project in detail.

This is a lead generation project. Representatives from EBQuickstart act as members of our staff to enhance buy-in from prospects. We both contribute to the call list, which they comb through thoroughly.

What was the team composition?

Two managers and one staff member complete all the calls. We review their performance through regular conference calls and shared database summaries.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our sales team is pleased with the number of appointments they set. Many of these appointments have led to a short- or medium-term opportunity.

How effective was the workflow between your team and theirs?

Their managers make it easy to stay in touch and on top of their progress. They're also responsive, often offering suggestions to improve efficiency or performance.

What did you find most impressive about this company?

We're extremely impressed with how easy it was to undertake this project. They have experience launching a lead generation campaign, so we started receiving leads right away.

Are there any areas for improvement?

We don't have any significant suggestions for improvement. They quickly digest and implement any suggestions we make. 

4.5
Overall Score EBQuickstart does exactly what we want them to do.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I don't even think about scheduling because they make it easy.
  • 3.5 Cost
    Value / within estimates
    The service is costly, but it gets results.
  • 4.0 Quality
    Service & deliverables
    Results have continued to improve over the life of the project.
  • 5.0 NPS
    Willing to refer
    Everyone should consider EBQuickstart if they have similar needs.

Pitch Meeting Setup for Cloud Software Solution

"My apprehension about engaging a new company in a new process has completely gone away."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2019 - Ongoing
Project summary: 

EBQuickstart set up C-suite meetings to pitch cloud-based software to decision-makers within in the life insurance and financial service industries.

The Reviewer
 
501-1,000 Employees
 
Exton, Pennsylvania
Michael Persiano
Chief Marketing Officer, iPipeline
 
Verified
The Review
Feedback summary: 

They set up meetings that proved valuable internally. EBQuickstart has generated positive feedback focused on its fast integration with the process. They’re a well-managed team with an effective pitching method who can deliver quickly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

iPipeline is a leading provider of cloud-based software solutions for the life insurance and financial services industry. Through our end-to-end platform, we accelerate and simplify sales, compliance, operations, and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EBQuickstart?

We needed them to take over a decade-long effort to pursue set C-suite meetings for my company. The meetings are with the top individuals within the life insurance and financial service industries.

What were your goals for this project?

The goal was more qualitative than quantitative with regard to the volume of meetings set. I wanted meetings with the decision-making individuals who have the authorization to buy.

SOLUTION

How did you select this vendor?

I evaluated a host of firms and was most impressed with EBQ's methodology and management. It was clear from the beginning of our discussions that they "got it."

Describe the project in detail.

They executed our meeting campaign successfully.

What was the team composition?

Their supervisors are briefed on the specifics, and they then educate the resources who pursue the appointments.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While it has only been a month of pursuit on their part, I am extremely pleased with their ability to learn, ramp up internally, and engage at some of the highest levels within the targeted companies and to produce excellent, high-value meetings. My apprehension about engaging a new company in a new process has completely gone away.

How effective was the workflow between your team and theirs?

I’m fairly satisfied with our workflow so far, and I am expecting it to improve further in the weeks ahead, with a few minor tweaks to the process. Their methodology works extremely well.

What did you find most impressive about this company?

Their execution, management, and results have stood out.

Are there any areas for improvement?

No, I’m very satisfied.

5.0
Overall Score They're an excellent team that produces outstanding results.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was very fast and easy.
  • 5.0 Cost
    Value / within estimates
    Their cost is highly competitive.
  • 4.5 Quality
    Service & deliverables
    The quality has been nearly flawless.
  • 5.0 NPS
    Willing to refer
    This is one big affirmative.

Email Marketing and SI for Payment Software Company

"They will seek to find the answer if they don't know it."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019 - Ongoing
Project summary: 

EBQuickstart offers Salesforce consulting to help a SaaS company implement email marketing campaigns.

The Reviewer
 
11-50 Employees
 
Miami, Florida
Tom Berdan
Chief Marketing Officer, DadeSystems
 
Verified
The Review
Feedback summary: 

Using the revamped system, the client was able to clear a queue of leads that were waiting to be contacted. EBQuickstart's dedication, professionalism, and transparency make them a valuable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

DadeSystems provides software to help companies and banks process payments, using advanced AI delivered in as s SaaS solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EBQuickstart?

Hire EBQuickstart initially a couple of years ago to set- up our Pardot environment. Hired them again this year to help with email Campaigns and integration with Salesforce.

What were your goals for this project?

Create a repeatable process to manage campaigns for tradeshows, general nurture, and other segmented events.

SOLUTION

How did you select this vendor?

Prior experience with the firm.

Describe the scope of their work in detail.

Provides maintenance of the Pardot solution, building advanced campaigns we can use today and in the future.

What was the team composition?

Project manager and consultants.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Early progress generated leads and led to one closing. This was the result of multiple campaigns where we cleansed the Salesforce db after 7 years of leads being entered, without regular follow-up.

How effective was the workflow between your team and theirs?

Excellent, great communication and uses Basecamp to converse on projects

What did you find most impressive about this company?

Excellent people with good skills. They will seek to find the answer if they don't know it.

5.0
Overall Score I look forward to doing business in the years to come.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very accessible
  • 5.0 Cost
    Value / within estimates
    Like all projects, it is more than I budget well worth it.
  • 5.0 Quality
    Service & deliverables
    Great team and effort
  • 5.0 NPS
    Willing to refer
    Anytime