It shows they really care about their clients if they want to do something like that.
Honestly, that was what I took from that, too. I think part of it might have been a loss leader strategy for them. It was like the idea of okay, we started doing do three apps and, hopefully, even if we take a loss from this one, maybe we can end up having five or 10 or something later on. So, it was a good move on their part. I'm really impressed with that.
How happy are you with the results of the first app?
Oh, very happy. I mean the design was very good. So, in the design phase, I thought, "Oh, wow, this is great!" But I kept thinking, what is the code going to be like? That's kind of like a different department. I didn’t know if it would be as clean, simple, and smooth. So, when I got the first build, I was really impressed. It was all very clear, the gestures all made sense, things were very smooth and fast. The app itself was very light, and so it was really good. Then, the Version 2 is just ridiculous. I mean I was really impressed by how it's even faster and a lot of the gestures make even more sense. They have incorporated new design things that we were talking about, and also things that are better than what we even discussed. So, the quality has been unreal. I've been really impressed on that side.
Compared to other developers you may have worked with in the past, is there anything that stands out as being unique or special about Ebbex?
I would say the two major things that I've noticed so far: The fact that they are willing to spend a lot of time on the phone. Honestly, I work with websites a lot, so I'm used to working with people who are more the "in the lab" kind of developers/ They don't have like the social skills side, where they won't really just sit there and talk to you. They won't kind of BS even that kind of stuff, too, which kind of makes things easier and gets you closer to the person that kind of thing. But, they do that. They actually sent me a gift in the mail, which was really cool. So, they've just kind of like more of a personable approach to the whole thing, and yet they always know when you get down to business. When we are talking, and we kind of start to get off on a tangent, such as about the new MacBook Pro with Retina display. They'll still kind of bring it back after we laugh or were joking about something. They'll bring it back to "Okay, so, here's what we're going to do now" and they'll kind of get things back on track. I think that's a really big thing. Like the fact that I know they could actually take the time to talk through stuff.
The second thing is the fact that they have that approach where it's so clear what the phase is. In the last four months of working with them, I've learned how to kind of structure things with this data. I've had unrealistic expectations for the second phase on the first app and didn’t understand time-wise how things are going to work. So, I'm getting kind of used to that. But, all the while, they've definitely like kept me on track, kept me focused on the right things. They're very appreciative of delivering things. Like they love it when I draw an interface and I'll just do pen and paper or on the iPad or something. They really like that stuff. It's really good.
Do you think there's anything they can improve a little bit or do slightly better?
I think the one thing that I've actually said to them as I've seen it kind of evolve with this a little bit, even through the course of the three apps since I've gone through the phases three times now. In the beginning, especially, but I got the feeling that it was less of a corporate-structured thing. What I mean by that is that it's all a little disjointed sometimes. Like we would get the design phase done, I get the first build on my phone, and a few of the talking points that we had walked through wouldn’t be in the build. So, I'm just the type of person like we've already gotten it taken care of, I want it to be up to that point. But, like I feel like we're kind of taking three steps forward and then one step back a couple of times. We talked about that, and they've already improved it a lot since the last time we kind of mentioned that stuff.
So, I think that I've kind of been bothered by is that it seems a little disjointed. But, they seem to have cleaned some of that stuff up. With a small team of people, you don't want to have this bureaucratic like a paper-pushing kind of company, so they are really trying to avoid that mentality. But, I think they’re starting to strike a good balance between being organized and also still remain flexible.