What evidence can you share that demonstrates the impact of the engagement?
One area where we benefited from working with Eazzy Labs is getting a trustworthy image to use among schools and community members. People are finding that they resonate with our values before committing to our offer.
We’re still looking to see the value of their work after the full launch of Lyoneer. We’re in the process of deploying it to its fifth school. People are already using its beta version.
How did Eazzy Labs perform from a project management standpoint?
They made an effort to understand our values. We liked their approach to handling the project. They learned why we were building the solutions we were asking for and made suggestions based on the usefulness of an approach in the long term. They understood what we needed and what our vision was, and they took into account where our organization would be in five years. They took part in every stage of the project and aimed to deliver what we wanted.
What did you find most impressive about them?
They truly cared about where we saw ourselves being positioned after the delivery of the community center. They cared about our values and the reason for asking for their services in the first place.
Are there any areas they could improve?
We were their first client, and they handled the project well for the most part, but one challenge was the size of their in-house team. They had to put in extra hours to cover all the services they offered us.
Do you have any advice for future clients of theirs?
It’s important to be open and trust them. Their team should be made aware of your position regarding the product and vision.