Founded in June 2014, EasyParcel is an online parcel booking and courier services booking platform in Singapore.
It allows users especially in the E-commerce sector to easily book courier services online to send parcels.
Businesses can conveniently evaluate prices offered by different courier companies that partners with EasyParcel to take advantage of unique competitive rates that couldnt be found on other platforms! Moreover, a dedicated support team is always ready to address any concerns about online parcel booking. Also, shipping tracking can be easily done on the platform to track the delivery status of a package in-transit.
The parcel tracking number can be easily found after delivery and users have the opportunity to notify recipients using SMS and Email. With these features, courier tracking is quick and simple for both the sender and recipient!
Main Features:
Fast and easy courier services booking
Multiple online courier services available
Save on every delivery
Convenient shipping tracking
Free door to door pickup
Dedicated customer service team
Auto-generated consignment note
No volume commitments required when you send parcel
EASYPARCEL SINGAPORE PTE. LTD. provided business services for a fashion accessories company. The team served as a logistic solution provider.
EASYPARCEL SINGAPORE LTE. LTD. worked hard to satisfy the client. The team was cost-effective, which was notable in the partnership. They also managed everything to ensure the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the founder of Bubulala Fashion Accessories. We sells Korean style premium hair accessories.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire EASYPARCEL SINGAPORE PTE. LTD., and what were your goals?
We use EasyParcel as our logistic solution provider.
SOLUTION
How did you select EASYPARCEL SINGAPORE PTE. LTD. and what were the deciding factors?
We came across EasyParcel through social media.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We use EasyParcel as our logistic solution provider.
How many people from the EASYPARCEL SINGAPORE PTE. LTD. team worked with you, and what were their positions?
Im the only one in the team
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I've been trying ways to get parcels delivered online during the pandemic and luckily I found EasyParcel. Not bad for newbies andthey offer free door pick up service as well. Thumbs up!
Describe their project management style, including communication tools and timeliness.
-
What did you find most impressive or unique about this company?
Love their competitive price and able to compare from various courier options
Are there any areas for improvement or something they could have done differently?
Nope for now, everything is good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Courier Services for Freelance Writing Organization
Content Marketing
Less than $10,000
March 2022
5.0
Quality
4.5
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
"If it wasn't for their customer service team, we wouldn't have known how to track the documents we worked so hard on."
Jun 15, 2022
Administrator, Freelance Writing Organization
Anonymous
Advertising & marketing
Tanjung Tokong, Malaysia
1-10 Employees
Online Review
A freelancer hired EASYPARCEL SINGAPORE PTE. LTD. as their primary source for cost-effective courier services. They use the team to send written documents to clients.
Thanks to the professional capabilities of EASYPARCEL SINGAPORE PTE. LTD., documents were delivered and sorted out with agility. The team's project management ran smoothly, and internal stakeholders were particularly impressed with their customer service.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Work in a writing team made up of fresh graduates and freelances.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire EASYPARCEL SINGAPORE PTE. LTD.?
To send important documents for a client.
SOLUTION
How did you select this vendor and what were the deciding factors?
It was recommended by colleagues who were using the service.
Describe the project in detail and walk through the stages of the project.
We used this company's services to look for the cheapest courier we could get to send important written work to a client. Saw that they had express delivery too which we needed at that time.
How many resources from the vendor's team worked with you, and what were their positions?
The customer service employee was really helpful and friendly. Had an issue with the delivery but they quickly got it on track.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Thanks to their capable employee, Ms Fatyhah, we had our delivery sorted out quickly.
How effective was the workflow between your team and theirs?
It was professional and smooth.
What did you find most impressive or unique about this company?
If it wasn't for their customer service team, we wouldn't have known how to track back our documents that we worked so hard on.
Are there any areas for improvement or something they could have done differently?
Saw they had an app but it lacks the features they have on the website. If they could move it to the app, it would be convenient to use when on the go.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Shipping Services for Aquaculture Farm
Business Consulting
Less than $10,000
July 2017 - Jan. 2020
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
4.5
"All of their services were user friendly."
May 12, 2022
Founder, Aquaculture Farm
Anonymous
Other industries
Kota Bharu, Malaysia
1-10 Employees
Online Review
EASYPARCEL SINGAPORE PTE. LTD. provided shipping services for an aquaculture farm. They transported medicines, live fish, and other products to the client’s customers.
EASYPARCEL SINGAPORE PTE. LTD.’s work received positive feedback from the client. Their user-friendly approach ensured a smooth partnership. Their transparency with their pricing was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
i am the founder of Dazzling Claw Betta, an aquaculture farm that focus on breeding freshwater fishes
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire EASYPARCEL SINGAPORE PTE. LTD., and what were your goals?
We look for Easyparcel when we wanna ship all our product such as medicine and live fish to our customer
SOLUTION
How did you select this vendor?
We select this company after doing some online survey through the internet. and found out that this company service suite us the most
Describe the scope of their work in detail, including any steps and the final deliverables.
Easyparcel enable us to choose the most reliable courier service that is available ATM and most importantly allow us to compare the price which is good for an small entrepreneur like us
How many people from the vendor's team worked with you, and what were their positions?
I work with them through their online website
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
I could increase my branding through their easyparcel AWB branding
Describe their project management style, including communication tools and timeliness.
No quite sure, as all of their services were user friendly through online website
What did you find most impressive or unique about this company?
most impressive or unique about this company is that I was able to compare the rates and types of services. And i was able to book a international shipment within few minutes really impressed me!
Are there any areas for improvement or something they could have done differently?
They can increase by having a customer support call line, to make us the customer much more easy to reach their customer support
RATINGS
5.0
"ood platform as i was able to compare the rates and types of services. And I book a international shipment within few minutes really impressed me!"
Quality
5.0
Service & Deliverables
"good online booking"
Schedule
4.5
On time / deadlines
"its easy as it is online"
Cost
5.0
Value / within estimates
"really cheap"
Willing to Refer
4.5
NPS
"willrefer EASYPARCEL SINGAPORE PTE. LTD. to a friend
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