What was the scope of their involvement?
East Coast Product built my website from scratch using Ruby on Rails, which was also the technology choice of our previous developer.
I don't know how many people on East Coast Product's end were assigned to the project, but almost their entire team jumped in towards the end.
East Coast Product set me up with a Slack account, where the whole development team was present. My initial junior developer was incorporated into the team, and the rest of the East Coast Product members acted as mentors to her. She worked on-site with me while the rest of the team was remote, but everyone was connected via Slack. The tool was also integrated with GitHub, allowing us to see different banks of code being worked on and tested. The whole process unfolded in front of me.
One of East Coast Product's main strengths is their customer communication channel. I always knew what was going on, and communicated with them clearly, in real-time. I don't know when East Coast Product's team slept because it seemed that there was always someone working on my project.
How did you come to work with East Coast Product?
East Coast Product was recommended to us by a third party. I talked to them, and East Coast Product came to the exact conclusion as the other developer we'd contacted, namely that we'd need to start from scratch. I was set to accept a major award for the currently non-existent website, and it would be personally embarrassing for me if it didn't exist at that point either. I gave East Coast Product a 3-week timeframe for a website and a web app which would allow event managers to search for speakers, build profiles, and perform transactions.
East Coast Product jumped right in, got to work, and allowed me to direct people to my website at the award ceremony. A year and a half later, we've reached 1,400 members, and the website continues to work flawlessly.
How much have you invested with East Coast Product?
The total cost of my project with East Coast Product was between $10,000 and $50,000.
What is the status of this engagement?
I started working with East Coast Product in April 2015, and the website was finished in 3 weeks. We still have a few additional improvements to make on the site. It hasn't needed much maintenance, but East Coast Product has remained available for any questions I've had. I always got the sense that they would be there for me in the case of an emergency.