Earned Media

Please describe your company and your position there.

Growth Marketing Manager at an AU based fintech.

For what projects/services did your company hire Earned Media, and what were your goals?

We hired Earned Media to assist us with implementing an SEO program to grow our organic traffic, particularly for non-brand terms.

How did you select this vendor and what were the deciding factors?

Earned were recommended to us from an industry contact. Nick and Shawn were very approachable from the outset, demonstrating clear subject matter expertise. They also had financial services industry experience which made the decision to move ahead with them easy.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a research and discovery phase where we deep dived into the competitive landscape and established clear goals regarding queries to rank for and how to achieve top 3 positions. We agreed on an approach encompassing content production, onsite and offsite optimisation.

How many people from the vendor's team worked with you, and what were their positions?

Nick lead the account and worked with their in-house onsite optimisation and content specialists

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have achieved considerable organic traffic growth, now ranking high for a number of key high intent non-brand terms.

Describe their project management style, including communication tools and timeliness.

Nick and Shawn communicate regularly with progress updates and monthly reporting. They are flexible in their ways of working and happy to work with our internal comms & project management tools.

What did you find most impressive or unique about this company?

Their level of professionalism and overall knowledge within the industry stands out. They put in a lot of due diligence before getting started, and it's ensured we've had a smooth project. Also, I really appreciate their follow-through and willingness to deliver.

Are there any areas for improvement or something they could have done differently?

While not a criticism, I'd love to see a few more proactive ideas for our business. Also, the response times to some messages/inquiries has a little room for improvement - even if just to acknowledge and then follow up at a later stage.

Please describe your company and your position there.

I'm the CMO of Gathar – Australia's largest marketplace for booking amazing private chefs and caterers. We connect people who love to cook with people who love to entertain (but hate the hard work that comes with it!)

For what projects/services did your company hire Earned Media, and what were your goals?

Now in year four of our startup journey, we have gathered many learnings and recognised the impact SEO has had on our early success. Organic is our biggest traffic driver and highest converting channel. In addition to our always-on SEO work with Earned Media, we wanted to engage Nick and his team on a project to identify areas for improvement that would hopefully result in a notable organic growth spike. Within this time, we also agreed to 'double down' on offsite link-building to improve our DR by the end of 2021.

How did you select this vendor and what were the deciding factors?

From our existing relationship with Nick, we knew Earned Media was the right fit for this project. Nick has taken the time to understand our unique business needs and offers advice that he himself would take if he were the business owner.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

This 6-month project was broken into key milestones, delivered by Nick and Shawn. This included in-depth keyword research, a full site architecture review, delivery of insights and actionable recommendations, and reviews after actions were taken to assess their impact.

How many people from the vendor's team worked with you, and what were their positions?

For this project we worked with Earned Media's founder, Nick, and marketing partner, Shawn.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing these SEO improvements, we have clearly seen a spike in organic traffic as well as DR improvements (we exceeded our goal of achieving a DR of 33-35 by EOY, hitting 40 in December). We are also now seeing Gathar index for 105,000 additional searches per month (over 500 new queries) since these SEO recommendations were actioned.

Describe their project management style, including communication tools and timeliness.

During this project, we had a constant open dialogue with the Earned Media team. I had a high level of trust that Nick and his team could work with various Gathar stakeholders and would loop in the right parties at the right time via email, Slack, or Hangouts for efficiency. All milestones were met on time and we were able to start seeing improvements within the project period.

What did you find most impressive or unique about this company?

There was a great deal of complexity involved around the site architecture review, as our platform is custom-built. Shawn worked independently with our CTO and platform creator as development tasks were rolled out to meet his recommendations. It was invaluable to have their team lead our technical conversations.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I'm the Director of a digital agency based in Newcastle, Australia

For what projects/services did your company hire Earned Media, and what were your goals?

Authority building, digital PR, helping us earn high quality organic exposure, links and traffic to our website and a number of our clients' websites

How did you select this vendor and what were the deciding factors?

Referred by an employee of mine who had worked with Earned Media in the past

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Monthly content creation and digital PR outreach We're delivered a specific number of placements on extremely high quality and relevant websites. Project is all managed via Slack, super easy and streamlined

How many people from the vendor's team worked with you, and what were their positions?

Mainly Nick Brogden, the CEO. But he has a team of specialists working on our project on a monthly basis eg. content writers, outreach people and strategists

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Absolutely stunning results. They ALWAYS go over and above to deliver on our organic PR, SEO rankings and traffic objectives Same with our clients we have referred their way. 

Describe their project management style, including communication tools and timeliness.

Project is all managed via Slack, super easy and streamlined. They're always ahead of monthly deliverables and communication is great. Very focussed and zero waffle

What did you find most impressive or unique about this company?

They've looked after all of them and have exceeded expectations in every way imaginable I cannot recommend these guys highly enough!

Are there any areas for improvement or something they could have done differently?

Nope, they're pretty much perfect (seriously)