How did you select this vendor?
I received a request to connect with EAM Solution on Alignable. It just so happened we had just started to look for website designers, so we reached out to EAM Solutions. Omar called us back right away and set up a free consultation to evaluate our current websites KPI as well as see what our goals for the website were.
Omar was very polite and professional and truly tried to understand our needs. Other website designers that we had been referred to or found online, either didn't return our phone calls/emails or impress us. Omar really impressed us with his professionalism as well has him showing us our KPI's.
Describe the project in detail.
Once we agreed on EAM Solutions, Omar started the discovery process with a questionnaire that seemed to be similar and repetitive to questions we answered in our free consultation.
This seemed at first a bit annoying, but after understanding the process it made perfect sense! The questionnaire truly helped Omar to understand our business and our needs. He was happy to explain the process the whole way.
The next step was a rough draft of the website outline and the writing to go along with it. After our feedback on the writing and setup we were able to see a draft of the website after a few weeks, in which we discussed changes and suggestions on our weekly call. When all our changes were made, we had one final revision to look over the website before it went live.
Omar was very accommodating and understanding through the whole process and always went over and beyond.
What was the team composition?
I worked only with the owner, Omar. I was made aware that he does have other team members that would assist me if needed after the project was done.