What evidence can you share that demonstrates the impact of the engagement?
Anecdotally, we’ve received positive feedback from users and business partners. We didn’t get a great ROI, but we’re a B2B organization. Some of the SEO tactics we used weren’t effective for our product. We got a lot of traffic, but our conversion rate wasn’t great.
How did EAM Solutions Online perform from a project management standpoint?
They’ve been amazing in regard to project management. They helped us work out several payment plans for each project. Omar’s communication with us was excellent. He always got back to us quickly and gave clear, precise answers.
What did you find most impressive about them?
He’s very personable. I’ve worked with other vendors in the past, but I wasn’t able to build as strong of a relationship with them. They’re flexible and accommodating.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for future clients of theirs?
Every business is different. However, they’re a great company that will work with you and do a great job.