eagerworks

BACKGROUND

Please describe your company and position.

I am the CTO of Vopero

Describe what your company does in a single sentence.

Vopero is a managed fashion resale marketplace that operates in Uruguay and Mexico.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?

• Develop the initial version of our re-commerce platform allowing for the resale of unique fashion items.

SOLUTION

How did you find eagerworks?

Referral

Why did you select eagerworks over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from eagerworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Eagerworks helped develop our initial e-commerce solution with Node.js, React and React Native. This platform enables to collect, categorize, present and distribute millions of products in a systematized and efficient way. They worked on our product from the outset, bootstrapping the development of our back office, back-end, and mobile application. A solid microservices architecture in Node.js was built in order to be ready to scale easily and as fast as possible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the help of EagerWorks, our startup was able to initiate the development of our custom e-commerce solution, while building our internal team and handing over control in a very streamlined manner. The final deliverable from EagerWorks provided a well-architected, working product that was aligned with our vision as a startup and our technical requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very involved with the project and committed to our timing. They consistently responded to our needs and excellent synergies were generated among the Vopero and EagerWorks teams during the transition and final handover.

What was your primary form of communication with eagerworks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Eagerworks was a great support in launching our startup. Their culture is very startup-aligned, they embrace agility and are very receptive to business needs. They demonstrated a deep understanding of our requirements and displayed excellent levels of technical expertise throughout the project.

Are there any areas for improvement or something eagerworks could have done differently?

They provided an excellent service and I would highly recommend them to anyone in need of software development services.

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer of Trade X

Describe what your company does in a single sentence.

Facilitates cross-border vehicle trade

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?

• Build our Instant Request feature set
• Build microservices that support operations (i.e. PDF Service)
• Improve the performance of our application

SOLUTION

How did you find eagerworks?

Referral

Why did you select eagerworks over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from eagerworks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We tasked Eagerworks with re-factoring our entire Instant Request experience which was critical to the company as its the primary point of customer acquisition through fulfillment of the vehicle requests buyers have. In addition, we had noticed performance issues on our application and asked them to take a look, perform testing and recommend some solutions for implementation. 

Finally, the ecosystem runs on services, and a few critical ones that Eagerworks built were a Vin Decode service that helps automatically identify vehicle descriptors (year, make, model, etc.) and PDF service which automated the way we generate customer invoices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new Instant Request experience is amazing, it performs well and it met all of the original requirements. Eagerworks always went one step further and recommended ways to improve the implementation from the original design and we really appreciated their partnership throughout the process. In terms of our microservices, they were very reliable and stable - they currently help power a seamless user experience and we're very appreciative of the speed and reliability delivered by the team. Lastly, the work they did to improve performance was very noticeable by our customers and staff, and overall we noticed a 3x improvement in site speed and loading times.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked within our team and adopted our scrum practices. We were in constant communication, and they always responded to our needs proactively.

What was your primary form of communication with eagerworks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The integrity of their developers and commitment to our project and company.

Are there any areas for improvement or something eagerworks could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the Founder of Abasta Club

Describe what your company does in a single sentence.

Abasta is a sustainable tech web application using web 3 and a circular economy approach to influence consumer habits, offering a marketplace for organic and sustainable products and implementing a waste recycling system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?

• We wanted to develop a pilot program to test our business idea of creating an e-commerce for sustainable products.

SOLUTION

How did you find eagerworks?

• Referral
• Other

Why did you select eagerworks over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from eagerworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us develop our pilot program. The objective was to create an efficient e-commerce platform and quickly adapt as we learned from our users. Then, Eagerworks developed a custom software solution due to the need to adapt the product to a circular economy where users can return their containers to reuse. 

Eagerworks were more than software providers, they became our strategic advisors and helped us make the right decisions in order to achieve our business objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Growth in active users on the Abasta platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As an early-stage startup, we had to take small steps and continuously evaluate the impact of every decision we made. Eagerworks provided us with regular updates and have been responsive to our feedback and requests for changes. They have also been proactive in identifying potential issues and proposing solutions.

What was your primary form of communication with eagerworks?

• Virtual Meeting

What did you find most impressive or unique about this company?

The best part was the scope of their involvement with the project. They were always available to answer questions, give advice, and evaluate alternatives to improve, adapting to our budget and possibilities.

Are there any areas for improvement or something eagerworks could have done differently?

Can’t think of anything. We’re very grateful for their job and support.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product for a fashion rental platform. We operate a marketplace, a managed service that handles rentals on behalf of designer brands, and an enterprise service for several large retailers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eagerworks?

Our enterprise business was incredibly fast-growing, so we needed a larger and more experienced development team to support the growth. We were looking for a partner to help us achieve the demands of the enterprise business by maintaining it and producing more features.

SOLUTION

What was the scope of their involvement?

First, we engaged eagerworks for a smaller-scale project to build internal tools for us. Now, they’re providing us with a team of resources to support our enterprise development initiatives. We were looking for a range of senior, mid, and junior developers with experience building rental e-commerce websites. 

The resources have developed a design system, allowing us to build a highly scalable series of websites on the enterprise service. The team has also helped us build an order management system to help us process highly complex orders. Additionally, they’ve provided QA testing services. 

What is the team composition?

We currently have six people working on our project. At its peak, we had around ten people working with us. We don’t have a project manager, but the senior team members take on the project management responsibilities.

How did you come to work with eagerworks?

We initially found them on Clutch. Then, we proceeded to have a series of conversations to get to know them and determine whether their abilities fit our needs. After speaking with them, they performed a full website code audit to show us their strategic thinking skills and Ruby on Rails (Rails) proficiency. Our internal lead engineer reviewed their work and deemed them qualified to help us. 

How much have you invested with them?

We’ve invested about $100,000 in the partnership with eagerworks. 

What is the status of this engagement?

We started working with eagerworks in August 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure their success based on the speed and quality of their outputs. The quality of their output is why our partnership has progressed from a one-off project to an ongoing relationship of high magnitude. The eagerworks team is producing sufficient work of high enough quality that we’re deploying new features to production weekly.  

The eagerworks team has caught most bugs through staging, but some have inevitably made their way through to production. Overall, we’re happy with how they’ve handled bugs. 

How did eagerworks perform from a project management standpoint?

We’re responsible for managing the project, but they perform excellently with regard to deadlines and staying on budget. We use GitHub and our bespoke project management system for all code repository-related processes. We also use Slack to communicate and Google Meet for video meetings.

What did you find most impressive about them?

Flexibility is their biggest strength; they meet tight deadlines and accommodate implementations. They’re also very open to adjusting the team size as needed, which we appreciate. The eagerworks team also has a fantastic attitude and culture; they’re very happy and positive.

Are there any areas they could improve?

It would be great to see them document things and follow best practices a bit more, but it’s not a major area of concern. 

Do you have any advice for potential customers?

I recommend having an open mind and engaging eagerworks in frequent conversations. If you embrace their fantastic attitude and culture, you’ll get the best quality output from the team. Moreover, they’re a hard-working team who’s willing to work through the night, so it’s important not to abuse that, so you can maintain a good engineering culture.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Pilio, a UK-based environmental analytics software and consultancy company supporting businesses to transition to be net zero and nature positive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eagerworks, and what were your goals?

We needed a software development team that could build a full stack online platform enabling the businesses we work with to measure and reduce their energy, carbon and nature impacts. We are an innovation company so wanted a software development team that would be able to translate our technical expertise into a suite of tools that are initiative for our clients to measure, report and communicate their environmental impacts.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected eagerworks having worked with numerous contract software engineers and having had the experience of an in-house software engineers - we had got to the stage in our company's business development were we recognised we needed a team is both skilled, responsive, but also enthused about the sustainability solutions we are bring to market. On interviewing the founders, Santiago and JP, we realised they could bring this to our software projects to turn our ambition in reality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

eagerworks has built our Pilio Energy solution for buildings, Pilio Carbon solution for company and project-based carbon footprinting as well as now working with us on our new solution for Nature. Plus, a number of other special projects and white labels. All Pilio solutions are programmed in Ruby-on-Rails and we have be extremely satisfied.

How many people from the vendor's team worked with you, and what were their positions?

Over the five+ years we have worked with about 10 programmers. We have though always had continuity with the lead programmer and it has been great have new programmers join the projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are successfully commercialising the Pilio platform through a subscription license agreement. We receive very positive client feedback from using our software platform and our subscriptions are continuing to grow. eagerworks is adapting the code as subscription number grows as well as functionality.

Describe their project management style, including communication tools and timeliness.

We have weekly stand-ups and use teamworks, GitHub and slack for communication. We have quarterly and annual meetings talking about the strategy direction of the platform and the priorities for the coming period. The eagerworks team are always responsive and understand the importance of ensuring our customers have a good experience.

What did you find most impressive or unique about this company?

The team has built us a high-performing software platform. They are friendly and equally committed to ensuring we provide an innovative environmental solution to businesses.

Are there any areas for improvement or something they could have done differently?

As we build our customer proposition to include nature we plan to work together to ensure as the platform capabilities grow to remains easy and intuitive for our customers.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a healthcare platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eagerworks?

We designed the hardware for our platform ourselves, but the app we had developed for it was pretty basic. We contacted eagerworks to help us bring that mobile app to a professional level.

SOLUTION

What was the scope of their involvement?

The eagerworks team developed the app for Android and iOS devices. They built everything from scratch and used Ruby on Rails, AWS, and SQL. We also asked for their help to create a web platform for inventory, which could enable our hardware to communicate with the app and an Amazon platform.

What is the team composition?

We worked with the founder, a couple of developers, and a project manager.

How did you come to work with eagerworks?

They were referred by a colleague who had worked with them in the past. We found that eagerworks was ready to go the extra mile for us, constantly providing feedback and new ideas. From the moment we started working with them, we felt very comfortable, so we decided to keep them as permanent service providers. 

How much have you invested with them?

We spent around $35,000.

What is the status of this engagement?

We started working together in Q4 2020, and the project lasted about a year and a half. Both platforms have been launched, but we will work with them again very soon for some updates and improvements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We used to have a non-functioning app, but after eagerworks embarked on the project, we were able to start commercializing our product. It was a complex development that required them to follow a lot of specifications and protocols, but they really took the time to learn about the project and translate our needs into a usable final product. 

How did eagerworks perform from a project management standpoint?

They were very professional and flexible, and they were always ready to provide clarification. I am honestly very satisfied with the way they worked. We used Trello to manage the project and communicated through Google Meet, phone calls, and in person meetings.

What did you find most impressive about them?

Their commitment, flexibility, and professionalism stood out to us the most.

Are there any areas they could improve?

No, I honestly couldn't say anything. They did a good job.

Do you have any advice for potential customers?

Promptly provide them with all of the information they require. This way, you can avoid any setbacks and immediately move forward with the project.

BACKGROUND

Please describe your company and your position there.

I own Papertelevision LLC, a small design and development company located in Cincinnati, Ohio. I also serve as lead designer and lead project manager on all projects that come through our doors. We typically outsource to various teams of developers, in addition to our in-house development team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eagerworks, and what were your goals?

One of Papertelevision's clients, GreenlightGO, was in a pinch and needed a new developer, fast. I was referred to Eagerworks by a colleague, and they quickly accommodated us with a call, and eventually a full solution to the challenges we were facing.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to Eagerworks by a colleague who had heard good things about their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Though this was a relatively small project, Eagerworks went out of their way to accommodate our needs in a very short-notice timeframe. Our client's website needed some urgent tweaks and fixes, and we had recently lost our previous developer due to a company overhaul on their part.

Eagerworks solved all of our issues quickly and with incredibly professional methods and communication. All tasks were solved, and we new that we'd found our new team of developers.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Eagerworks' owner and one of their lead developers, both of which were incredibly knowledgable and friendly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a business owner in the same field, I know it can be tough (read: annoying) to accommodate new clients who need work done ASAP.

By talking to Eagerworks and explaining our scenario, and with the knowledge that this would mean an ongoing working relationship in the future, they took the plunge and accommodated our needs. The work they performed was done quickly, and with incredible communication at every step.

We're definitely looking forward to future (larger) projects with them in the future.

Describe their project management style, including communication tools and timeliness.

All communication was on point regardless of the method. Responses were quick as well, a key factor since we were in a crunch.

What did you find most impressive or unique about this company?

They were very friendly, professional, and ready to absorb themselves in the vision of the product.

Are there any areas for improvement or something they could have done differently?

No areas of improvement are needed from my experience thus far!

BACKGROUND

Please describe your company and your position there.

I am the CIO at a innovative high tech retail startup that includes a video-game like digital customization experience and produces customized on-demand manufactured goods delivered to the consumer's door.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eagerworks, and what were your goals?

We had to quickly build a web application leveraging 3D video game like technology for consumer use, but also create a fully automated end to end pipeline that starts with a mobile app, uses our web site, and integrates with checkout and fulfillment services, and orchestrates a variety of important back end tasks.

SOLUTION

How did you select eagerworks and what were the deciding factors?

eagerWorks was recommended to us and are clearly knowledgeable staff with the ability to architect complex modern cloud applications as well as achieve velocity through skilled developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

eagerWorks preferred stack is Ruby on Rails, and in addition to that our application front end relies heavily on JavaScript. Over time eagerWorks was also able to help us with the development of our iOS app and other parts of our backend infrastructure, managing data storage such as S3, postgres, and implementing queueing jobs with workers, leveraging lambdas, and integrating with other platforms such as Shopify.

How many people from the eagerworks team worked with you, and what were their positions?

We work closely with one of the founders who is a technology architect and our current team of four other developers of varying skills levels. We also brought on our own developers and architects but eagerWorks is much more than staff augmentation -- they bring a point of view to the table and are capable of developing software directly with business users.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Investors were blown away by our demos enabling us to raise a significant seed round and pilot the full pipeline with a large enterprise partner. We are choosing to continue to working with eagerWorks as we build out new features and begin to scale for critical in-market events.

Describe their project management style, including communication tools and timeliness.

They are flexible on the process and we started with an agile scrum process and moved to kanban as that better suits our current needs. They are excellent communicators and leverage ticketing systems as well as tools like Slack and video conferencing.

What did you find most impressive or unique about this company?

They are great people to be working with, a partner not just a vendor, but they are also skilled and bring a point of view to the table, sometimes challenging business decisions as well which can be valuable, especially in a startup.

Are there any areas for improvement or something they could have done differently?

They have a strong Ruby on Rails focus and it would be great to see other focus areas too. At their size, the need to focus is understandable though. Despite the focus area, they have shown a willingness to adapt and work on other areas of our stack.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager for City Innovate, which is a company that automates government procurement workflows. We’re in a pretty specialized and technical field as there are a lot of regulations and details around how governments can purchase things.

We have two products; one helps automate the building of procurement documents, which can often span 400 pages, and the other receives, evaluates, and selects vendors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eagerworks?

Both of products our products were not moving fast enough for the demands and needs of our customers. These are MVPs that are out in the market and people were struggling to figure out how to use the software. The product wasn't totally there yet at all even on the evaluation and intake front. We hired eagerworks to take on the sizable amount of brand new work that needed to be done and to completely flesh out and revamp our products.

SOLUTION

What was the scope of their involvement?

I wasn't involved for the first month, but I believe Santiago (Co-Founder) came on and really drove the work around our original product. He learned about the product and helped add some speed and velocity to the fixes that needed to be done.

When I came in, we started working on the other side of the product, which is called the pipeline manager. We had some baseline proof of concept built around a couple of different models that Santiago helped integrate into one product. 

We then started bringing in a couple of other developers who built custom software for one of our clients. Through a series of design workshops, eagerworks helped us figure out how to actually build around the different requests of that client. They helped us work out a way to develop the product so that we wouldn’t have to customize it every time for different clients. 

The team helped us with a mass of different technical headaches in terms of pulling together a bunch of different modules that lived in separate environments and figuring out the best way to structure them. 

What is the team composition?

We started working with Santiago and then he brought on Ignacio D. (Full Stack Developer) and Ignacio G. (Technical Leader). Recently, we’ve just added another developer. Santiago has kind of stepped back to give advice, supervise the three full-time developers, and manage the project. Whenever the team hits technical constraints, he’s there to step in and help them out.

How did you come to work with eagerworks?

I wasn’t involved in the selection process, but I know that my boss went through a series of trials with different agencies. Our CTO was hesitant to bring in a contracted development firm because it was the first time that we would do such a thing, so they went through a lot of due diligence to get our CTO comfortable with hiring eargerworks. 

How much have you invested with them?

Up to now, I think it has been about $50,000.

What is the status of this engagement?

We started in the first week of February 2021 and the partnership is ongoing. Our intention is to continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the reasons they were so incredible is that they were really acting as our partners and gave us technical advice on the best direction to take. The team showed us how to optimize our product and it was just such a huge help to have them along not just as plug-and-play developers. 

We’re a couple of weeks away from launching the product that was custom built for clients — but that we intend to sell to other governments — and we wouldn’t have been able to do it without help from their team. They’ve been really great in terms of coming to the table and proactively giving our product a long-term value. 

They don’t just wait for instructions as developers but really engage with us as partners, making sure that we’re not only hitting every success on the individual stories but also executing the whole vision for the product as well. It is just been really invaluable To have that kind of sounding board and have someone who could validate my designs and give me feedback even if it isn’t part of their job description. 

How did eagerworks perform from a project management standpoint?

They really have the skills to come in and actually help me with the product. One of the junior developers took a while to learn the product and wasn't performing at the level that we wanted at first. This is understandable because it's a complex product, but I was able to communicate this difficulty to Santiago who immediately wiped the cost for the few extra weeks. They’ve offered to hold off the rate until the developer starts getting on the level of productivity we wanted. 

There is been a couple of times that we've had really intense deadlines, but they've always been flexible about putting in more or less time. It feels like we have someone who can work fully on our feet. I always feel really supported.

What did you find most impressive about them?

I’m really impressed with Santiago’s technical capability and fluidity. We are in a really specialized space, and even good developers might find it difficult to understand the use cases and the needs around what we do. However, the team has been able to understand not just the technical problems but also the user needs and the context around them. 

They go above and beyond in terms of thought partnership and really demonstrate their investment in the product or what they’re assigned to do. It has been really valuable to work with eagerworks.

Are there any areas they could improve?

The only downside is that there isn't more of them to help us. I’ve raised this point with their CEO, but they haven't been able to hire more people. There are a lot of frustrating and difficult areas in my job that I wish I could have their help on. Other than that, I don’t really have any critical or constructive feedback to give.

Do you have any advice for potential customers?

Fully invest in eagerworks. Even if you only need a one-off contract with them, they’ll be sure to knock it out of the park. They're extremely technically talented and deliver a lot of value when it comes to long-term partnerships. Put in the time up front to make sure they're onboarded to your product.

BACKGROUND

Please describe your company and your position there.

The Appraisal Lane is a real-time used-car community that leverages mobile technology to transform the auto industry. Our apps connect dealers and consumers with a live team of expert appraisers to create transparency and efficiency in the trade-in process.

We balance knowledge and experience with live market data to create accurate used car valuations. Each of our appraisals is backed by a guaranteed offer to buy. A live trade appraisal takes less than 15 minutes, but our offer stands for 7 days. Currently, I’m the VP of Engineering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eagerWorks, and what were your goals?

We hired eagerWorks to create a distributed and scalable scraping platform that monitors the car market in the US. An ETL process then runs on top of this that provides us with real-time analytics of the market.

SOLUTION

How did you select eagerWorks and what were the deciding factors?

We wanted a firm with proven experience in the problems we were trying to solve, and we were recommended to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started from scratch, the problem to solve was: We needed to scrape more than 50 thousand dealer websites in the US to obtain their inventory daily and store in a way in which any customer could run business analytics on a certain US region for a certain kind of car to figure out specific properties about that market.

How many people from the vendor's team worked with you, and what were their positions?

The team is composed of 4 members that right now develop new features and provide us with support to the existing platform. They worked as backend developers, infrastructure architects, and data engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We currently have billions of vehicle data points generated by the scraping process, and we can query them to gain insight into the market data.

Describe their project management style, including communication tools and timelines.

The workflow was really effective, and their team quickly integrated with our way of working, best practices, developers, etc.

What did you find most impressive or unique about this company?

They are easy to work with; it's clear they have a great organizational culture, being professional, result-oriented, and fun to work with, all at the same time.

Are there any areas for improvement or something they could have done differently?

We are extremely happy with our interactions with them and the results. I wouldn't change anything.