What evidence can you share that demonstrates the impact of the engagement?
All of E2’s work is extremely solid. Right after launch, we had a couple of dealerships that were interested in pilot testing the solution. I also pitched it to the company I worked for. They really liked it and are piloting in a few stores now.
How did E2Generations perform from a project management standpoint?
They did an excellent job. Everything got done in a timely manner, and delays were minimal. There were a couple of decisions I had to make that I needed some time on, so I was probably more of the cause of any delay than they were. Since we’re on different coasts, we communicated by phone, email, and text. I appreciated that they were open to using whatever type of technology was most appropriate for the conversation. Overall, their communication was always on point. There was never anything going on that I didn't know about, or a time where I felt I wasn’t completely up to date.
What did you find most impressive about them?
I've had bad experiences in the past with other developers in terms of quality or work not being finished. E2 is very well-rounded and delivers the overall package. They really focus on every little detail to determine if it’s helping or hurting the UX. I always felt comfortable with the direction things were going. The skill of what they do and their communication ability is the reason why the final product ends up being excellent.
Are there any areas they could improve?
I think their main challenge will be scaling properly. As they get bigger, they'll need to make sure to continue to hire the right developers. They're really solid right now, so there’s nothing I would change.
Any advice for potential customers?
Know what you want but also be open to their creativity. Even if you know what you want to accomplish, be open to how it happens. Have a conversation with them and get on the same page. If you have an open mind, it's a very good experience.