E2developers

What evidence can you share that demonstrates the impact of the engagement?

As our products are currently in production. We aren’t live and haven’t started selling anything, but we have tested the site and it works. So far, the feedback we have received has been very positive.

How did E2developers perform from a project management standpoint?

Their availability was always very good. We did everything through email. They always addressed my questions, and the language barrier was never much of a problem.

What did you find most impressive about them?

They turned our relatively basic, single-page design into a website with multiple pages and a really good style. Perhaps more importantly, their design flowed with the original really well. I had an idea of how I wanted it to look, but what exists in your head and what appears on the screen are two different things, particularly when you aren’t designing it.

Are there any areas they could improve?

When they have questions about something, they should go a little further than just asking. They should also explain their motivation. Sometimes, people have a funny way of asking questions. It might turn out that there are multiple correct ways to answer the question. Once you understand the motivation behind it, there is only one correct answer. We sometimes didn’t understand the reason behind their questions, which meant that I didn’t answer them in the way they wanted. However, we were always able to fix that easily.

What evidence can you share that demonstrates the impact of the engagement?

I get a lot of compliments on the site. It works well, and I get a lot of bookings through the scheduling software. We just signed up a new hospital client with a corporate yoga package. A lot of their staff will register directly through the site. We’re able to do initiatives like that because the new site is so functional and good-looking.

How did E2developers perform from a project management standpoint?

They did well, and were much more available than other companies I’ve heard about in Sydney. They made things simple and gave me straight answers. I never had to speak through layers of people to get problems resolved. Most of our communication was through email. Our project manager was always really responsive.

What did you find most impressive about them?

They are quick to respond and fix things as soon as I raise an issue. They’re happy to accommodate requirements in a quarter of the time it would take a local company. They also provide a price upfront and stick to it.

Are there any areas they could improve?

Not really. They just need to keep doing what they’re doing.

What evidence can you share that demonstrates the impact of the engagement?

We’re doing tests from our side and launching the website this week. Our internal team is really happy with it. 

It was a big difficult in the beginning, but they learned the whole system and our requirements. I now consider them part of my own company. They learned quickly and it was really smooth. Everything is great.

How did E2 perform from a project management standpoint?

They’re really organized. They helped me to understand the needs and they really understand the business. We use mainly Skype and email to communicate.

What did you find most impressive about them?

They’re experts in UI [user interface] design. We’re crossing our fingers in how they’re going to help us with the marketing part.

Are there any areas they could improve?

They could improve their communication skills in the beginning. They’re in India so we found it hard initially to talk on the phone because of accents. We continued communicating by Skype, email, and texting.