What evidence can you share that demonstrates the impact of the engagement?
With the people I worked with before e-Core, our relationship was cold with no sense of ownership. Once we started working with e-Core, it was a completely different experience. They did a good job of filtering candidates, who were always reliable and good. The business behind our project is unique and hard to learn, but e-Core learned it very fast. The return to the business was amazing.
How did e-Core perform from a project management standpoint?
They also committed, demonstrating a sense of ownership; we felt they were actively working with our business, looking at how to improve and looking for answers. They were a team we could rely on. They managed the one to three-hour difference well, working more closely with us when it was longer.
We had a single point of contact who represented all the projects we were working on. We could discuss anything with them, with another point of contact for more high-level matters. We did have a project manager on our side, but we could rely on e-Core’s resources when we needed to build a new story, knowing they would take ownership of it and manage the tasks. They used the Atlassian suite.
What did you find most impressive about them?
We were comfortable with their tech expertise and were impressed by their sense of ownership—they worked extra hours if they needed to resolve a problem. As we didn’t need to do interviews anymore, we saved a lot of time and money. The candidates that e-Core presented were prefiltered, having already passed strong interviews. It was very rare for them to put forward someone that we didn’t find to be a good fit.
Are there any areas they could improve?
No, it was a great experience working with them. They were always in touch, asking how they could improve.
Do you have any advice for future clients of theirs?
Be as open as possible. e-Core is a reliable and trustworthy company with good technical expertise.