We do e-commerce. And we know-how.

We are an agile e-commerce software house, enriched with design, growth marketing and business consulting services.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2017
Show all +
Warsaw, Poland
headquarters

Portfolio

Key clients: 
LG Electronics (Poland) // Ringier Axel Springer (Poland) // CANAL+ Platform (Poland) // Vogue (Polish Edition)
Literia.pl / E-Commerce Development for Online Bookstore Image

Literia.pl / E-Commerce Development for Online Bookstore

SCOPE

#Magento1 #Development #DevOps #PHP #Openstack #Maintenance #UX

CHALLENGE

Ringier Axel Springer Polska – one of the biggest publishing houses in Poland – was looking for a new software house to take over the technological responsibility for their internet bookshop Literia.pl.

SOLUTION

E-com.house migrated the platform to a new

environment, added core features and improved SEO. Current focus of the cooperation is on adding more digital products (using agile methodology) and fixing any bugs that arise.

RESULTS

E-com.house has successfully taken over continuous development and maintenance of Magento, and upgraded security of the platform. By adding new features to the site, e-com.house helped to increase 2019 business revenue by 18%!

Vogue Polska / Digital Consulting for a Leading Fashion Magazine Image

Vogue Polska / Digital Consulting for a Leading Fashion Magazine

SCOPE

#McommerceConsulting #DigitalConsulting #BusinessConsulting #ITconsulting #UXstrategy #WebAnalytics

CHALLENGE

Vogue Polska was looking for a partner to help with developing its business, especially the digital part.

SOLUTION

In the last 18 months e-com.house has been providing Vogue Polska with business, digital, IT and m-commerce

consulting on a number of key projects, including the mobile app.

RESULTS

E-com.house has helped in creating and executing a digital strategy that has brought the digital part of client's business a considerable growth.

Vogue Polska / Mobile App Development Consulting for a Leading Fashion Magazine Image

Vogue Polska / Mobile App Development Consulting for a Leading Fashion Magazine

SCOPE

#BusinessStrategy #UXstrategy #UXconsulting #Analytics #ITarchitecture

CHALLENGE

Vogue Polska was looking for a partner to help with designing, developing and implementing its own mobile application.

SOLUTION

E-com.house helped to prepare business and UX strategy, assisted with defining the features of the application and choosing

the contractors; we also coordinated the entire production process until the launch date. E-com.house has also redesigned the IT architecture so Vogue Polska can now manage the contents of both their mobile app and their website from the same CMS.

RESULTS

The main goals – combining end-user needs with requirements of both editorial team and advertising department – were met. The application is equipped with trend-based features, e.g. night mode and intuitive gestures. It has been acclaimed since launching – it has been granted a 4,8 score at App Store and is the winner of Mobile Trends Awards 2019.

KubotaStore.pl / eCommerce (Magento & Vue) Development for Online Shoe Brand Image

KubotaStore.pl / eCommerce (Magento & Vue) Development for Online Shoe Brand

SCOPE

#Development #DevOps #Magento2 #VueStorefront #PHP #PWA

CHALLENGE

Kubota Store was looking for a partner to reactivate an iconic Polish shoe brand after 20+ years of dormancy. So, e-com.house team has been supporting Kubota from the very beginning of their eCommerce journey.

SOLUTION

E-com.house suggested holistic approach and both

teams set up close cooperation in many areas, i.e. UX design, web analytics, technology, paid social campaigns, influencers or digital marketing strategy. The technological part included ensuring the following: mobile-first approach, short page loading times - improving Page Rank, one code for all operating systems, speed and ease of online store pages updates, and a separated frontend and backend for a better security. E-com.house has taken over agile development of Magento 2 + Vue Storefront, and is providing the maintenance of Kubota Store platform.

RESULTS

The PWA implementation impacted positively on conversion rates level, SEO results and average loading times on mobile and desktop. We’ve been working together since May 2018.

KubotaStore.pl / eCommerce Strategy & Growth Marketing for Online Shoe Brand Image

KubotaStore.pl / eCommerce Strategy & Growth Marketing for Online Shoe Brand

SCOPE

#EcommerceConsulting #EcommerceStrategy #GrowthMarketing #ABtesting

CHALLENGE

Kubota Store was looking for a partner to reactivate an iconic Polish shoe brand after 20+ years of dormancy. So, e-com.house team has been supporting Kubota from the very beginning of their eCommerce journey.

SOLUTION

E-com.house suggested holistic approach

and both teams set up close cooperation in many areas, i.e. UX design, web analytics, technology, paid social campaigns, influencers or digital marketing strategy. The consultancy services included: defining the goals, defining the Value Proposition, mapping client’s digital ecosystem using the AARRR framework, mapping client’s team skills.

RESULTS

Kubota’s sales numbers quickly increased from 0 to 3000 orders per month! We’ve been working together since May 2018.

RISK made in Warsaw / IT/UX Consulting and IT Project Management for a Fashion Retailer Image

RISK made in Warsaw / IT/UX Consulting and IT Project Management for a Fashion Retailer

SCOPE

#ITconsulting #ITprojectManagement #UXconsulting

CHALLENGE

RISK made in Warsaw was planning to implement a new version of their online store, that would be more efficient and cost-effective in their current state of business. The company needed assistance from an experienced agency to avoid any mistakes.

SOLUTION

Adopting the agile

methodology and with the help of a project management tool, e-com.house offered a holistic approach that included: preparing full specification for the online store modules, analytics, SEO and server infrastructure, a better integration of internal systems with eCommerce, preparing full documentation for the new solution as well as the test scenarios, UX consulting, overseeing the SEO migration process, and preparing crisis management procedures.

RESULTS

E-com.house has effectively coordinated the entire production process – the website has been designed as intended and launched as planned.

LIVEOUTSIDE / eCommerce Redesign and Magento Migration for an Online Retailer Image

LIVEOUTSIDE / eCommerce Redesign and Magento Migration for an Online Retailer

SCOPE

#Magento2 #Migration #Development #EcommerceConsulting

CHALLENGE

Faced with the end-of-life of the technology used on one hand, and rising costs of development and maintenance on the other, Jagram SA urgently needed to merge 6 separate online stores (e.g. LiveOutside.co.uk) built on Magento 1 into one multistore based on Magento 2.

SOLUTION

E-com.house has merged 6 independent Magento 1 based online stores into one Magento 2 instance, while refreshing the UX/UI with the mobile device users in mind. We have also rebuilt the product base, making it easy to implement new language versions of the store.

RESULTS

E-com.house has helped Jagram SA to improve the overall efficiency and security of ther online stores. Merging 6 separate platforms into 1 multistore has also dramatically lowered their costs. And the conversion rate has increased by 47%!

AIOCare / UX Strategy & Design for a Medical Start-up Image

AIOCare / UX Strategy & Design for a Medical Start-up

SCOPE

#UXstrategy #UXdesign

CHALLENGE

AIOCare, a Polish medical start-up, was looking for an expert to design a brand new version of their website with an online store.

SOLUTION

E-com.house provided the UX design for the new website and the online store.

RESULTS

The 3 main goals - informing the patients and

doctors while selling online and educating about the innovative product - have been successfully combined.
Harvard Business Review Poland by ICAN Institute / UX strategy & data-driven re-design Image

Harvard Business Review Poland by ICAN Institute / UX strategy & data-driven re-design

SCOPE

#UXstrategy #UXdesign #UXworkshops

CHALLENGE

ICAN Institute was looking for a partner to design a new version of Harvard Business Review Poland website (www.hbrp.pl).

SOLUTION

E-com.house has provided them with data-driven redesign including desk research, quantity & quality data

analysis, UX workshops with HBRP & ICAN 20-member team and UX design (low-fidelity & high-fidelity wireframes).

RESULTS

The main goals were to effectively combine specific publisher's needs (e.g. improvement of user engagement) with business KPIs (e.g. increasing newsletter sign-up conversion rate and magazine subscription rate). Both goals were met soon after the go-live date.

MIT Sloan by ICAN Institute / UX/UI strategy & data-driven redesign Image

MIT Sloan by ICAN Institute / UX/UI strategy & data-driven redesign

SCOPE

#UXstrategy #UXdesign #UXworkshops #UIdesign

CHALLENGE

ICAN Institute was searching for an expert to design a new version of Massachusetts Institute of Technology Sloan Management Review Polska website (www.mitsmr.pl).

SOLUTION

Adopting an iterative approach and working at lightning speed

e-com.house designed the new website from scratch and also helped in building client's advertising schedule as well as information architecture and hierarchy.

RESULTS

The main goals - combining end-user needs with requirements of both editorial team and advertising department - were met.

ICAN Institute + ICAN Management Review website / UX/UI strategy & data-driven design Image

ICAN Institute + ICAN Management Review website / UX/UI strategy & data-driven design

SCOPE

#UXstrategy #UXdesign #UXworkshops #UIdesign

CHALLENGE

ICAN Institute needed to find an agency to design a new website in its portfolio: ICAN Management Review + ICAN Institute (www.ican.pl).

SOLUTION

E-com.house has provided data-driven design including desk research, quantity &

quality data analysis and mobile-first UX design with elements that are consistent with ICAN's other websites.

RESULTS

The main goals, i.e. building user engagement with the new website and converting its users into paying customers, were achieved soon after the website went live.

CoverLover / eCommerce Audit, Consulting & UX Design for an Online Retailer Image

CoverLover / eCommerce Audit, Consulting & UX Design for an Online Retailer

SCOPE

#EcommerceAudit #EcommerceWorkshops #UXdesign #UXconsulting #UIconsulting #GrowthMarketing

CHALLENGE

CoverLover, an online store with customized notebooks, needed to improve its online sales and was looking for an agency that would run a complete eCommerce audit.

SOLUTION

E-com.house ran a detailed eCommerce audit focused on UX,

analytics, performance marketing, technology, marketing, content and communication. It resulted in a detailed list of suggestions that were then discussed during 2-day workshops. The biggest optimizations included: changing the target group and the look and feel of the online store, as well as redesigning communication with prospects and customers.

RESULTS

E-com.house has helped to noticeably improve client's online sales. Currently, we’re continuing with tweaks and improvements.

Reviews

Sort by

UX/UI Redesign of Major Websites for Training Company

"The team at e-com.house has an impressive knowledge of all things digital and ecommerce."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. - Mar. 2020
Project summary: 

e-com.house worked on UX/UI data-driven redesign of three key websites for a training company. They conducted research and data analysis, UX workshops, ad rebuilding, and new architecture design.

The Reviewer
 
51-200 Employees
 
Warsaw, Poland
Sebastian Wszeborowski
System Architect, ICAN Institute
 
Not verified
The Review
Feedback summary: 

e-com.house met the client's goals soon after the go-live date. Adopting an iterative approach, they communicated at lightning speed. The team kept a friendly environment despite being under pressure.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

ICAN Institute is a widely renowned training company, experienced in providing training for managers and CEOs of multinational enterprises. ICAN Institute issues three magazines in both printed and online version: Harvard Business Review Polska, Massachusetts Institute of Technology Sloan Management Review Polska and ICAN Management Review. My name is Sebastian Wszeborowski, I'm the System Architect at ICAN Institute.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire e-com.house?

UX/UI data-driven redesign for ICAN institute (three key websites: Harvard Business Review Polska, MIT Sloan Management Review Polska and ICAN Management Review / ICAN Institute.)

What were your goals for this project?

- A complete UX/UI redesign of three major websites - Adopting data-driven design that answers both readers and subscribers needs - Combining end-user needs with requirements of both editorial team and advertising department - Ensuring implementation at lightning speed

SOLUTION

How did you select this vendor?

We heard some positive opinions about e-com.house, so we decided to give them a try. Once they completed their work on redesigning Harvard Business Review Polska website, we decided to entrust them with the other two websites as well.

Describe the project in detail.

- Desk research and quantity & quality data analysis using Google Analytics and Hotjar (heatmaps and session recordings) - UX workshops with our 20-member team - Mobile-first UX design (low-fidelity & high-fidelity wireframes) with elements consistent across the three websites - Rebuilding the advertising placements - Designing a new information architecture and hierarchy

What was the team composition?

Design Lead, 2 UX Designers, UI Designer, Web Analyst, Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The main goals of the project were to effectively combine specific publisher's needs (e.g. improvement of user engagement) with business KPIs (e.g. increasing newsletter sign-up conversion rate and magazine subscription rate). Both goals were met soon after the go-live date.

How effective was the workflow between your team and theirs?

E-com.house adopted an iterative approach and we were communicating at lightning speed. Even under such pressure the projects were executed in a friendly atmosphere which both parties greatly appreciated.

What did you find most impressive about this company?

The team at e-com.house has an impressive knowledge of all things digital and ecommerce, and they are willing to share it with their clients. There was a good chemistry between us and we greatly enjoyed working together.

Are there any areas for improvement?

Not really, everything was great :)

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Integration & Consulting for Apparel Brand

"Apart from being 100 percent professional and reliable, they are also really nice people."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2019 - Ongoing
Project summary: 

e-com.house is providing e-commerce consulting, growth marketing, and eStore development and maintenance. They integrated the store with many tools, some including Google Analytics and Facebook Pixel.

The Reviewer
 
11-50 Employees
 
Poland
Alina Sztoch
Head of Marketing, Kubota Wear
 
Verified
The Review
Feedback summary: 

e-com.house's work so far has helped to increase sales. The team has good project management skills and uses Agile methodology for implementation. They have clear and direct communication and a high level of expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Kubota brand, famous back in the 1990s, has been reactivated in 2018 by a new generation of Polish entrepreneurs. It offers a range of casual shoes, including the legendary Kubota slide sandals/flip-flops, as well as other footwear products. It operates in the D2C model, offering our products directly to customers via an online store. My name is Alina Sztoch, I’m the Co-Founder of Kubota Store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire e-com.house?

eCommerce consulting, growth marketing and eStore development/maintenance for Kubota

What were your goals for this project?

- Developing a fast and reliable online store from scratch - Creating an engaging UX for the store - Advising on building an online presence and attracting customers - Helping in achieving high conversion rates, increased ROI and CLV, and higher AOV - Maintenance and further development of our platform

SOLUTION

How did you select this vendor?

We heard some great opinions about e-com.house from their previous clients, so we decided to give them a try. Once we started our initial workshops, we knew that there was chemistry between us, so we’ve worked together ever since.

Describe the project and the services they provided in detail.

Integration of the store with tools for analysis, planning, sales and data flow control (Google Analytics, Google Tag Manager, Google Merchant, Google Shopping, Google Search Console, Facebook Pixel, affiliate marketing tool, Hotjar, XML generation, API integrations).

What was the team composition?

Two eCommerce Strategists, Growth Hackers, IT Project Manager, PWA / Vue.js Developer, Magento Developer, and one Dev-ops

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

e-com.house has co-created and is still developing for us a mobile-friendly platform with great UX that helped us to go from 0 to 3,000 orders per month! Our two teams have become one and we enjoy a good work relationship and a clear, direct communication.

How was project management arranged and how effective was it?

The project was implemented using the Agile methodology. Since the project required our two teams to work closely, during that time they have become one team. We enjoy a good work relationship and a clear, direct communication.

What did you find most impressive about this company?

Apart from being 100 percent professional and reliable, they are also really nice people :) Their expertise allows us to make decisions quicker while helping us to avoid mistakes that are easy to make when you're getting started with your own ecommerce business.

Are there any areas for improvement?

None ;)

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development & SEO for Online Bookstore

"The team has a great atmosphere. I also like their high level of technological knowledge and constructive attitude."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2018 - Ongoing
Project summary: 

e-com.house is responsible for the development, administration, and maintenance of an online bookshop. They've migrated the platform to a new environment, added core functionalities, and improved the SEO.

The Reviewer
 
1,001-5,000 Employees
 
Warsaw, Poland
Piotr Kubiszewski
Product Owner, Ringier Axel Springer Polska
 
Verified
The Review
Feedback summary: 

With the new site functionalities, e-com.house has helped increase business revenue by 18% in 2019. They're now focusing on adding more digital products and correcting any bugs that arise. While they could be more diligent about formal reports, the team is focused on prioritizing important tasks.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Ringier Axel Springer Polska is one of the biggest publishing houses in Poland (onet.pl portal, Forbes, Newsweek, Business Insider, moto magazines, computer magazines, sport daily, Fakt - biggest daily newspaper in Poland etc.).

I am the product owner of Literia.pl - internet bookshop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire e-com.house?

Development, administration and maintenance of literia.pl.

What were your goals for this project?

  • Taking care of the whole web site from previous developer - done
  • Migration of the platform to the new environment - done
  • Development of some new important functionalities - e.g. OneStepCheckout, integration with external module giving many delivery options, rebuilding of the home page etc. - done
  • Digital products, SEO improvement - ongoing
  • Error corrections (maintenance) - ongoing
SOLUTION

How did you select this vendor?

We were looking for new software house which will be able to take over the technological responsibility for our internet bookshop, Performance Academy has convinced us in direct talks they are the proper choice for us

Describe the project and the services they provided in detail.

  • Administration
  • 24h service Maintenance
  • error corrections, current corrections etc.
  • OneStepCheckout
  • implementing new shopping path
  • Rebuilding of the Home Page
  • adding new modules to the home page with new books announcements etc.
  • Integration with the module prepared by the broker of many delivery options
  • Digital products
  • adding digital products to the offer (e-books, audiobooks, digital magazines, digital subscriptions etc.)

What was the team composition?

Project Manager One administrator One developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

e-com.house successfully take the control on the web site and implemented new functionalities. Thanx to that we have increased our incomes in 2019 by 18%.

How was project management arranged and how effective was it?

The project management was constructive and effective.

What did you find most impressive about this company?

The team has a great atmosphere. I also like their high level of technological knowledge and constructive attitude.

Are there any areas for improvement?

The team is so concentarted on current job (development) that sometimes forgets about reporting the formal things, which is annoying a little bit, but testifies about concentration of the team on substantive issues.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer