How did you select this vendor?
We found them by doing online search and reached out to them by sending inquiry. In parallel, we sent inquiries to 15+ consulting companies but we selected DWConsultancy. They scored higher on understanding our vision quickly, related our pain points, their expertise, and professionalism - made us select them. We are very happy with their services.
Describe the scope of their work in detail.
They understood our overall vision, processes, and our offerings. They did market research and came up with their specific findings. They presented the gaps, competitive analysis, and areas for us to focus in a very detailed presentation.
Their output was - short-term and long-term plan, the outline of our new offerings, ideas around positioning our services, and improvement in process areas to make us more efficient.
What was the team composition?
There were two team members - one was our single point of contact to understand details from us - Principal Consultant and other was Senior Analyst.