What was the scope of their involvement?
DVC Solutions delivered an alpha version, which we tested using our own team. We came to them with bug reports and they fixed 95% of them over a couple of iterations.
The web dashboard is used in firefighters’ and civil protection units’ operation rooms. The mobile app allows users to send rescue requests in cases where they need evacuation, food, health aid, etc. We have also installed four telemetric units at the riverbed, which automatically send data about the river level. If it goes over a threshold, citizens get alerts on their mobile phones. The civil protection units send alerts on 4–5 danger levels.
Users can set their status, confirming whether they are okay or whether they need help. Those statuses are visible to close friends and family members. They can also send request inquiries to look for missing persons, objects, or animals. It’s also possible to volunteer assistance to the civil protection units. The units can send mass messages to volunteering members, organize them, and send them to specific locations. The dashboard is used as a field force management tool.
We expected to have 2,000 downloads before the project ended, but the platform is in the process of being taken over by Bosnia Civil Protection. Users can download the mobile part, but they cannot connect to the civil protection units. The dashboard is not finished yet.
What is the team composition?
We worked with a mobile team and a web team, each with three developers. They also assigned a UX/UI designer, an internal tester, and a project manager.
How did you come to work with DVC Solutions?
I met the owner of the company at the recommendation of a friend. He was running an initiative to set up an ICT cluster of companies in Banja Luka, Bosnia and Herzegovina two years ago. We gradually developed a collaboration.
How much have you invested with them?
The cost of their programming and design work was around €50,000 ($60,000 USD). We paid an additional €20,000 ($25,000 USD) for consultation services.
What is the status of this engagement?
The collaboration officially started in April 2017. The development and testing took six months to complete. We continue to perform occasional work on the app.