DVC Solutions Inc.

Introduce your business and what you do there.

I work for a start-up. It’s an application for managing lab equipment, and the company is built around that application. It’s a spin-off of a traditional calibration laboratory. 

What challenge were you trying to address with DVC Solutions Inc?

We wanted to make an application that creates a relationship between the client and the service provider in this field of calibration. We were looking for developers that could take over the existing code. I mean, 80% of the code was done, but it was terrible. 

What was the scope of their involvement?

They took on the web-based application, which wasn’t working very well, and in a few months, performed development so we could do a soft launch. They took changed parts of the code, but they didn’t work from scratch. 

It works as a network so people from two sides can connect. It connects the flow of data between the service provider’s side and the client’s side. On one side, there are service providers measuring equipment. On the other side are the users of equipment such as industry laboratories and manufacturing plants. 

Features include a system of notifications and graphical representations of data about how instruments perform long-term that is aggregated throughout the years.

We spent a few months together working on getting into the old code, and then they started to work in two-week chunks. 

What is the team composition?

I wasn’t the main point of contact with DVC Solutions Inc. but I work with them on a daily basis. The team composition has changed and grown since the beginning. In the beginning, there were two developers and a project manager, and later it doubled. At one point in time, it was 3–4 members. 

How did you come to work with DVC Solutions Inc?

It was hard to find developers that would take on the system. It’s difficult to take over other people’s code. We had a few options, but we decided to go with DVC Solutions Inc. 

How much have you invested with them?

We’ve invested around 50,000 euros (approximately $50,000–$199,999 USD) in their services.

What is the status of this engagement?

We started working with them around March of 2019, and it’s an ongoing engagement.

What evidence can you share that demonstrates the impact of the engagement?

Right now, we have the application, and it’s actually very, very appealing to the users. We had the product, went to Brazil, and made a soft launch. It was perfect. Everything worked, and we weren’t sure it would be that way.

We’ve had excellent customer feedback from the first two weeks when we gave the application to users. I think they did their portion very well. They provided a reliable and functional product. The initial bugs were solved very quickly and thoroughly. 

How did DVC Solutions Inc perform from a project management standpoint?

At one point, it was obvious that we wouldn’t meet the deadline. They immediately doubled their resources and actually made that deadline. 

If a project manager’s main role is to serve as a bridge between the developers and ourselves, then their project management was very good. It was always on time and the developers were very well-informed about what they had to do (this was difficult because the system was already partially built). 

From our side, we were always informed about any problems or anything we had to discuss. When I send emails, the project manager will usually respond in 15 minutes or so. It goes quicker than we actually need or expect. 

What did you find most impressive about them?

Their reliability has been most impressive. If they say something will be done by a deadline, it will be. If it doesn’t work out, they will make the changes that they need to in order to meet the deadline. 

Are there any areas they could improve?

There was something I thought wasn’t good, but I changed my mind. In the months before they took over the development, we had to clarify what were some of the little features and details of the application. 

At first, I wasn't satisfied with the speed of their understanding. But, after we did all the work, we understood that it's a very, very complex application. It wasn't an MVP, it was much more, and it’s from a very, very specific niche. 

So if I had any sort of feeling that our collaboration wasn't perfect, it was in the beginning. But, now, I actually wouldn’t say that was their fault. 

Introduce your business and what you do there.

I’m the founder and CEO of Veenner, a social and professional networking platform.

What challenge were you trying to address with DVC Solutions Inc.?

I had an idea for a web-based platform that would connect people and businesses, but I didn’t have the design or programming skills to make it myself. I hired DVC Solutions Inc. to help bring my idea to life.

What was the scope of their involvement?

Their team designed the UX/UI of the platform and built each component from the ground up. They implemented a variety of features, including a messaging forum, a video sharing tool, and several other pathways for users to connect.

How did you come to work with DVC Solutions Inc.?

I was looking for a company with experienced developers and designers that was also known for effective project management. I contacted several people in my network, and was referred to DVC Solutions Inc. by a previous employer.

How much have you invested with them?

To date, I’ve spent 500,000 kroner (approximately $58,000 USD) out of a budget of 1 million kroner (approximately $116,500 USD).

What is the status of this engagement?

The project began in May 2018, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The product they’ve built captures every feature that I envisioned, and I’m eager to see growth continue.

How did DVC Solutions Inc. perform from a project management standpoint?

I’m amazed by how efficient their team has been since the outset of the project. They’ve been able to clearly articulate crucial information, which has made for an effortless collaboration. They manage development processes using the Scrum framework, and they always deliver on time, even when given short notice.

What did you find most impressive about them?

I’ve very much appreciated their honest and straightforward approach. In many instances, they’ve offered better alternatives to the features I’ve asked for, and they haven’t been afraid to speak up when my requirements haven’t made sense. Their ability to present different options without selling a larger project has set them apart.

Are there any areas they could improve?

At times, I’ve felt that they’ve been too conservative with their recommendations. I’ve felt the need to push them to explore their full potential.

Do you have any advice for potential customers?

Open communication is essential. Be willing to have a genuine two-way dialogue with their team, and let them offer their ideas. If you focus too much on your initial expectations, you will miss out on the creative support that they can provide.

Please describe your company and your position there.

I am the owner of an intelligence, security, and investigations company.

For what projects/services did your company hire DVC Solutions Inc.?

We needed to create a viable method for a civilian population to report critical data to the appropriate security force.

How did you select this vendor?

DVC Solutions had done previous work for our company. Since we were happy with the quality and the price point of their services, we decided to work with them again.

Describe the project in detail.

DVC Solutions created a mobile application as well as the associated backend cloud management system. The app is capable of receiving important data from users and getting this data to decision makers efficiently. They developed our technology in stages. Our team was given a full demo upon completion.

What was the team composition?

We were in contact with the assigned project manager. We also had free access to other company personnel affiliated with our project.

Can you share any outcomes from the project that demonstrate progress or success?

A municipal government is currently using the technology in Europe.

How effective was the workflow between your team and theirs?

communication was effective and timely. We were told of progress and kept informed of any issues facing the project. We did not have any difficulty with the time zone difference or the language barrier.

What did you find most impressive about this company?

We’re impressed with their ability to deliver a workable solution at a targeted price point.

Are there any areas for improvement?

None.

Introduce your business and what you do there.

I’m a technical manager for RB-Media, a Netherlands-based company that develops websites, web shops, and web applications. We have a team of developers, designers, and marketers.

What challenge were you trying to address with DVC Solutions?

We had a challenge in terms of capacity. We have a lot of leads, but we can’t develop all the projects our customers are asking for. DVC Solutions was looking for Western partners they could work for, so we were a good match.

What was the scope of their involvement?

We don’t work with open-source technology; we have an in-house framework. Two of DVC’s developers visited our office for a week. We taught them how to work with our framework and they apply that knowledge to our projects.

The first project consisted of the frontend development of a commercial website with a lot of functionalities. We delivered PSD files, which DVC sliced into HTML and CSS code, and implemented the work into our framework. They also used JavaScript and PHP.

DVC Solutions also provided frontend web development for a client working with the Dutch government. We started with only one client, but they’re now developing applications for multiple parties.

What is the team composition?

They've assigned one developer each for frontend and backend work, plus a project manager. We communicate directly with the developers, however.

How did you come to work with DVC Solutions?

We looked at a few companies in India and other countries, but we weren’t convinced. Someone referred us to DVC Solutions, and we had a Skype call with one of their representatives. They were looking for Western partners to work with, so we were a good match. We decided to give them a test project. The results were good, so we assigned them more work.

How much have you invested with them?

We’ve spent between $10,000 and $25,000.

What is the status of this engagement?

The first project with DVC ran between November 2017 and January 2018. We spent more time on it because of the holidays, but our collaboration is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Their quality is very good. We have an in-house testing team, and DVC has scored high on the quality of the code. I would give them a nine out of 10 in this regard. Any bugs we encountered were fixed quickly by their team.

We have seen an increase in productivity, efficiency, and cost savings as a result of our collaboration with DVC. Our biggest improvement is the actual increase in capacity they’ve offered our company. It’s more about the time than the money.

How did DVC Solutions perform from a project management standpoint?

We use HipChat for communication and Jira as a project management tool. We also use Skype and email. We haven’t used them for large projects, but their performance has been good. They’ve come to our office, so we’ve gotten to know their developers well.

What did you find most impressive about them?

They have a good combination of quality and speed.

Are there any areas they could improve?

Their planning wasn’t very good for one of our projects, but that was our fault as well. The deadline was reduced to one week because of this delay, but they were able to deliver the site in time. The quality was still very high, though.

Do you have any advice for future clients of theirs?

Invite DVC’s team to their office so that they can meet each other in person.

Introduce your business and what you do there.

I’m the managing director of a software engineering company. I also work as engagement manager for certain international projects.

What challenge were you trying to address with DVC Solutions Ltd.?

We needed external assistance to provide services to our customers.

What was the scope of their involvement?

Their engineers worked on application development as part of our team. We worked on a collaboration platform with project and billing management functionalities for which DVC provided PHP expertise. They had an active role in making decisions during the project implementation. We also worked on joint proposals for improvement based on the experience of both their engineers and our own.

What is the team composition?

We worked with a single resource for the full duration of the project, but we did occasionally receive help from other team members. We received support from their management when we faced an obstacle. The customer was quite challenging, which required discussions from time to time. They worked as part of the team based on customer requirements.

How did you come to work with DVC Solutions Ltd.?

I heard about them from a colleague who’d recently joined our company. She’d worked with DVC for some time on another project and recommended them as a potentially good partner.

How much have you invested with them?

Their billable hours amounted to around $40,000.

What is the status of this engagement?

We started working with them in June 2016 and completed the project in October 2017.

What evidence can you share that demonstrates the impact of the engagement?

I was satisfied with their quality of work, even when we required them to use new technologies and tools. They had no problem with exploring new approaches internally. They were very adaptive and responsive.

How did DVC Solutions Ltd. perform from a project management standpoint?

They didn’t have a project management role. We used Jira and other communication channels.

What did you find most impressive about them?

They’re a young team, but they’re committed. I enjoyed working with them. They remained positive even when things weren’t going well.

Are there any areas they could improve?

They need more experienced people who can deal with complex systems and architectures.  

Do you have any advice for potential customers?

You should give them a try. I know how hard they work and how devoted they are. They put the customer first.

Introduce your business and what you do there.

I’m the owner of MHG Consulting. We do digital marketing, graphic design, some websites, and events for restaurants.

What challenge were you trying to address with DVC Solutions Ltd.?

I needed help with development and decided to outsource. It’s hard to find good, reasonably priced designers in the United States.

What was the scope of their involvement?

They do the graphic design for me and if the clients want, we can build the website as well. They are usually small websites, using WordPress.

They helped us with the website of a company that owns seven restaurants with three different names. It involved doing a lot of graphic design for them.

What is the team composition?

Our main contact is with the owner of the company, who I’ve known since he started the company.

How did you come to work with DVC Solutions Ltd.?

When they were starting their company I was also living in Bosnia. I’ve collaborated with them since their beginning 10 years ago, then when I moved to the United States, I continued working with them.

How much have you invested with them?

$25,000–$30,000.

What is the status of this engagement?

We started working together in April 2016 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The websites are functional and reliable.

How did DVC Solutions Ltd. perform from a project management standpoint?

They can be reached all the time. I’ve never had an issue with them and was always able to reach them, even if I needed something fixed within 24 hours. We use email to communicate. Recently, they opened a branch in Chicago so now I have a few contacts there.

What did you find most impressive about them?

They’re affordable, very professional, and we’ve never had any issues with them.

Do you have any advice for potential customers?

I recommend them to so many people here. I can’t remember anyone ever complaining about them.

Introduce your business and what you do there.

I am the founder and the head of the board for EXIT Centre, an NGO running a number of projects with the European Commission in Bosnia and Herzegovina and the rest of the Balkan region. We also have bilateral partners like the Norwegian Ministry of Foreign Affairs and the U.S. Embassy in Bosnia.

What challenge were you trying to address with DVC Solutions?

We received a project from the European Commission about citizen and NGO participation in cases of floods. As part of the project, we needed to develop a mobile app as an early warning system.

What was the scope of their involvement?

We created an initial description of the product, and we worked together with DVC Solutions to develop the full system specifications. They produced wireframes of both the app and the dashboard for first response professionals in operation centers. We had a 15-day discussion about the UX, functionalities, and various scenarios for the app. Then, they started development on the Android app and web dashboard. The technologies used are JavaScript, Laravel PHP, MySQL, HTML5, and CSS.

DVC Solutions delivered an alpha version, which we tested using our own team. We came to them with bug reports and they fixed 95% of them over a couple of iterations.

The web dashboard is used in firefighters’ and civil protection units’ operation rooms. The mobile app allows users to send rescue requests in cases where they need evacuation, food, health aid, etc. We have also installed four telemetric units at the riverbed, which automatically send data about the river level. If it goes over a threshold, citizens get alerts on their mobile phones. The civil protection units send alerts on 4–5 danger levels.

Users can set their status, confirming whether they are okay or whether they need help. Those statuses are visible to close friends and family members. They can also send request inquiries to look for missing persons, objects, or animals. It’s also possible to volunteer assistance to the civil protection units. The units can send mass messages to volunteering members, organize them, and send them to specific locations. The dashboard is used as a field force management tool.

We expected to have 2,000 downloads before the project ended, but the platform is in the process of being taken over by Bosnia Civil Protection. Users can download the mobile part, but they cannot connect to the civil protection units. The dashboard is not finished yet.

What is the team composition?

We worked with a mobile team and a web team, each with three developers. They also assigned a UX/UI designer, an internal tester, and a project manager.

How did you come to work with DVC Solutions?

I met the owner of the company at the recommendation of a friend. He was running an initiative to set up an ICT cluster of companies in Banja Luka, Bosnia and Herzegovina two years ago. We gradually developed a collaboration.

How much have you invested with them?

The cost of their programming and design work was around €50,000 ($60,000 USD). We paid an additional €20,000 ($25,000 USD) for consultation services.

What is the status of this engagement?

The collaboration officially started in April 2017. The development and testing took six months to complete. We continue to perform occasional work on the app.

What evidence can you share that demonstrates the impact of the engagement?

Out of 59 competitors, the app won the European Youth Award in Austria in the water category.

How did DVC Solutions perform from a project management standpoint?

They used Scrum methodology. We had a well-defined dynamic for when our regular meetings were set up and who the contact point for each side was. We had a younger project manager in the beginning, who was later replaced with a mature professional. We exchanged Word documents and monitored Trello boards for the project progress.

What did you find most impressive about them?

I have run my own software development company for 10 years. The most impressive thing about DVC Solutions was their project manager’s ability to handle some of the challenges that came up. They made mistakes, but when I confronted him, he didn’t react negatively and offered to look into the matters.

Are there any areas they could improve?

Testing could be improved. They should be more careful when delivering projects to clients for the first testing. However, they have recently introduced QA team and things have been improved.  

I would not be as kind to clients as DVC Solutions’ CEO sometimes is. I believe that he’s sometimes swallowed some bitter pills from the client side in order not to jeopardize relationships.

Do you have any advice for future clients of theirs?

It’s important to specify testing in the contract and to accurately describe what an alpha version entails.

Introduce your business and what you do there.

I’m CEO of amondi, a Munich-based full-service marketing agency. We develop websites, apps, and software, as well as provide marketing services like social media management and print design.

What challenge were you trying to address with DVC Solutions?

We needed development and some graphic design support on a number of web and software projects.

What was the scope of their involvement?

DVC Solutions has completed a couple of websites as well as design collateral and a more complex software platform.

They develop primarily WordPress websites based on our PDF requirements. They start with design mockups, which we discuss, modify, and select with the customer. Then the move to the backend work.

The websites may be simple one-pagers or may have more complex functionalities like user registration. One of the projects— a mixture of a website and software—was an online platform for a car manufacturer that featured user registration and automatic insurance-number generation.

Most of the work is development-based but they’ve also provided graphic design. They have built design portfolios for logos and other items.

What is the team composition?

We initially worked with their CEO with whom we discussed the larger projects. We interacted with a project manager for smaller tasks. We also communicated with one of their designers.

How did you come to work with DVC Solutions?

My company is based in Germany but I am originally from Croatia and I live there. I’m near Bosnia and have some friends in the region who introduced me to DVC Solutions. We have multiple partners like them for this type of work.

How much have you invested with them?

Their work has cost between $25,000 and $30,000.

What is the status of this engagement?

We started working with DVC Solutions around January 2017. The latest project was finished in 2018.

What evidence can you share that demonstrates the impact of the engagement?

Product quality is very high. We haven’t had any after-sale issues with the website. DVC Solutions built a structured backend, which makes additional development work easier. I am not a designer myself but I know that our customers have been happy with DVC’s graphic design work.

How did DVC Solutions perform from a project management standpoint?

We are using email, Trello, and Slack for the collaboration. We exchange requirements and quotations through email. Any questions I have are usually answered within a few minutes.

Based on our larger projects, I’ve found their team to be very organized. They don’t need a lot of input outside of the main requirements, and they finish on time. For me, this is a perfect collaboration. I like working with DVC Solutions.

What did you find most impressive about them?

Something that has made DVC Solutions stand out in comparison to other companies we’ve worked with is that they’re very structured and fast. After discussing a project, I always receive clear deadlines from them and they’ve always delivered early. This is uncommon in our field so it’s a significant plus for me. Programming projects are always a pain, but DVC Solutions has performed well in this area. I can simply tell them what I need and they will deliver on time.

Another uncommon advantage is having team members who can think on their own. I haven’t needed to explain every single detail, which is helpful.

Are there any areas they could improve?

DVC Solutions has done a good job so far. We have only worked on web development and design so I can’t speak to their performance in other areas.

Do you have any advice for potential customers?

It’s important to feature detailed project overviews in the inquiry email. This will allow DVC Solutions to deliver an appropriate quotation. Communication is very important in our kind of business.

Introduce your business and what you do there.

Pritlead is a software development firm offering solutions to automotive and insurance companies.

What challenge were you trying to address with DVC Solutions Ltd.?

We needed additional PHP development resources.

What was the scope of their involvement?

DVC integrated into our development process. The first project was a redesign of our warranty support platform. They built modules for invoicing, administration, and product setup. Our software uses PHP on the backend, and JavaScript on the frontend. It’s used for warranty contracts, claims, invoices, and anything else related to processing automotive insurance.

What is the team composition?

We worked with one of their business developers, a full-stack developer, and a designer.

How did you come to work with DVC Solutions Ltd.?

I searched online for companies and came across DVC. They had a nice homepage and quickly responded to my inquiry. I met with their representative and we discussed their offer, technologies, certificates, and processes. They had high standards and could meet our requirements for developing insurance software.

How much have you invested with them?

We’ve spent €20,000 ($25,000) thus far.

What is the status of this engagement?

We started working with DVC in September 2017 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

DVC is committed to helping us resolve any issues or bugs. They’re highly skilled in the technologies they’re using and effectively allocate tasks within their team. They manage our needs well and have resources for every part of the development process. They’re also flexible and react quickly to project changes.

How did DVC Solutions Ltd. perform from a project management standpoint?

Their business developer functioned as a project manager of sorts and always assigned the right people for the job. We usually communicate over Slack, Skype, or telephone. We also use Jira for task tracking.

What did you find most impressive about them?

They employ similar processes as our internal team and adhere to the same high standards. DVC possesses a good development methodology and are talented problem-solvers.

Are there any areas they could improve?

No. I’d recommend them to anyone.

Introduce your business and what you do there.

I own Svensk Mediabevakning, a Swedish marketing firm.

What challenge were you trying to address with DVC Solutions Ltd.?

We needed affordable third-party development services.

What was the scope of their involvement?

They’ve developed multiple websites, dev shops, and applications. DVC has also designed handwritten and digital components.

For one collaborative project, they developed an in-house web shop for a large end-client’s sales team. Our client requested extra components in addition to the scope’s original specifications. In addition, DVC developed an app for an Italian restaurant in Sweden. The Android version is live; the iOS will go live soon.

Currently, they’re working on a complicated app for a large company. They’re meeting us in a few weeks to review specifications.

What is the team composition?

They assign project managers. The team ranges between two and four developers, depending on the project’s size. The upcoming project will have up to eight resources.

How much have you invested with them?

We’ve spent between $50,000–$199,999.

What is the status of this engagement?

Work started in September 2014 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They deliver quality products on or ahead of schedule. The team’s accessibility and efficiency make them natural development partners. We experienced a few bugs due to miscommunications, but DVC made prompt corrections after regular business hours.

How did DVC Solutions Ltd. perform from a project management standpoint?

They worked effectively via Skype WhatsApp, and phone.

What did you find most impressive about them?

When issues arise, they take responsibility and don’t charge extra for revisions. Similarly, they’re flexible about working additional hours when end-clients make changes.

Are there any areas they could improve?

No, I have nothing negative to say about them.

Do you have any advice for potential customers?

Be open. Give them a chance to prove they’re a responsible company.