What evidence can you share that demonstrates the impact of the engagement?
We’re earning up to 120 new patients a year, and about 40% of them are coming to us from the new website.
How did Durham Web Designer perform from a project management standpoint?
Larry manages the project very well. If anything needs to be addressed, he’ll respond to our emails within an hour and help us figure out what to do. If we need something updated, he’ll be able to do it within a day or so. He also gives us weekly updates on how many people are visiting our site and fills us in on its overall performance.
What did you find most impressive about them?
We really value that Durham Web Designer is local and that his prices aren’t crazy. Some other companies were asking for $800–$1,200 per month and pushed different products toward us, but we didn’t need any of that.
After a year of working with Larry, it’s clear he understands what a company our size needs. Larry is easy to work with, accessible, and able to make any updates quickly. Since he’s from the area, he knows how to market everything on our site.
Are there any areas they could improve?
There's always room for improvement, but we’re really happy with Larry’s services.
Do you have any advice for potential customers?
Work with him; you’ll be happy. If you’re local, he’ll know the demographics and understand what needs to be done.