DSpot

BACKGROUND

Please describe your company and position.

I am the CEO of a sports company

Describe what your company does in a single sentence.

The #1 platform for competitive Bowlers around the world. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DSpot to accomplish?

• Create a consumer friendly mobile app for bowlers around the world
• Create a scalable and high performance platform to manage high growth
• Provide a team with key knowledge in certain areas that can work well with our distributed team

SOLUTION

How did you find DSpot?

Online Search

Why did you select DSpot over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• All key competences in-house

How many teammates from DSpot were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They have helped us to develop a very powerful platform for bowlers around the world. Bowlers are able to track their scores in real-time and store the scores to their app profile and be able to do comparisons and get stats and insights on how to improve their game over time. The platform receives more than 1 million games every day from more than 1,500 connected bowling centers around the world. 

The project include all areas of development. From database, backend services and APIs to mobile apps, web sites and other business critical integrations. They have also helped us to setup and optimize our AWS hosting environment. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started on a small level with a basic architecture and a small team and have developed that over time to a bigger platform and a bigger team.

We have seen that we continuesly receive good deliveries every week, both related to quality and value for money. We appreciate the culture and the people working at DSpot which is very much aligned with our company values.

The cooperation feels very natural and easy, almost like an internal business unit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been very pleased with the project management during the whole project. Our project manager has been good at understanding our needs, solving challenges and explaining complex situations that we need to react on. They have mostly delivered in time. 

What was your primary form of communication with DSpot?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It started as a small cooperation, they were small and we were small, but as the needs have increased, they have been able to deliver the resources that we need and still keep a feeling of a small group where it is easy to get things done and a friendly and proactive environment.

Are there any areas for improvement or something DSpot could have done differently?

Nothing that I'm aware of.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of AfriMed Telehealth

Describe what your company does in a single sentence.

AfriMed is a developing on-demand marketplace for healthcare providers used for disease surveillance, treatment support, epidemic outbreak tracking and chronic disease management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DSpot Sp.zo.o to accomplish?

• Brand Design
• Visionary Design
• Seamless User Journey
• Innovative Features
• Application Development
• Ongoing Support and Adaptability

SOLUTION

How did you find DSpot Sp.zo.o?

• Online Search
• Other

Why did you select DSpot Sp.zo.o over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DSpot Sp.zo.o were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DSpot's pivotal role in designing and streamlining processes for our telemedicine application has not only met but exceeded our expectations. Through this professional review, we aim to highlight the pivotal contributions made by DSpot in shaping our telemedicine platform for the better. 

• 𝐕𝐢𝐬𝐢𝐨𝐧𝐚𝐫𝐲 𝐃𝐞𝐬𝐢𝐠𝐧 One of DSpot's notable strengths lies in their ability to transform a vision into a visually appealing, intuitive, and user-centric design. With telemedicine applications, where ease of use and accessibility can be a matter of life and death, DSpot has mastered the art of user experience. Their designers have seamlessly blended functionality with aesthetics, ensuring that patients and healthcare professionals alike find the platform easy to navigate. 
• 𝐒𝐞𝐚𝐦𝐥𝐞𝐬𝐬 𝐔𝐬𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 DSpot's commitment to a seamless user journey is commendable. They have dissected the user flow meticulously, understanding that telemedicine isn't just about connecting a patient with a doctor. It's about establishing trust, ensuring data privacy, and maintaining clinical accuracy. DSpot's input in optimising the user journey, from registration to consultation, has proven invaluable. They have successfully eliminated the complexities that could deter patients from seeking timely medical advice. 
• 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬 The telemedicine landscape is highly competitive, and standing out requires innovation. DSpot has played a pivotal role in conceptualising and implementing unique features that set our application apart. These include real-time symptom assessment tools, multilingual support, and secure file sharing capabilities. The inclusion of these features has not only bolstered our user base but also improved the quality of care delivered through our platform. 
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 Beyond design, DSpot has spearheaded operational improvements that have streamlined our telemedicine service. From developing intuitive dashboards for healthcare providers to automating appointment scheduling, they've leveraged technology to improve efficiency without compromising quality. The result? A telemedicine platform that works effortlessly for both patients and providers, reducing administrative burdens and improving patient outcomes. Ongoing Support and Adaptability What truly sets DSpot apart is their commitment to long-term success. Telemedicine is an ever-evolving field, and DSpot's team understands that. They've not just delivered a product but established a partnership. With regular updates and their readiness to adapt to new technologies and emerging trends, DSpot ensures that our telemedicine application remains at the forefront of the industry. 

𝐂𝐨𝐧𝐜𝐥𝐮𝐬𝐢𝐨𝐧 In the fast-paced world of telemedicine, DSpot has emerged as a beacon of excellence. Their design prowess, commitment to user experience, operational improvements, and adaptability have transformed our telemedicine platform into a lifesaving tool. DSpot's ability to translate our vision into a tangible, high-performing product is a testament to their expertise. As we look to the future of telemedicine, we are confident that with DSpot by our side, our platform will continue to flourish, connecting patients with healthcare professionals seamlessly and providing innovative solutions for the ever-evolving challenges in healthcare.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. 𝐁𝐫𝐚𝐧𝐝 𝐀𝐰𝐚𝐫𝐞𝐧𝐞𝐬𝐬: Increase in brand recognition and recall among the target audience. Measured through brand awareness surveys, website traffic, and social media mentions. 
2. B𝐫𝐚𝐧𝐝 𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲: Consistency in brand design elements across all marketing materials. Assessed through brand design audits and guidelines compliance. 
3. 𝐏𝐞𝐫𝐜𝐞𝐩𝐭𝐢𝐨𝐧 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭: Enhanced customer perception of the brand's values and personality. Conducted customer surveys or focus groups to gather feedback on brand perception.
4. C𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭𝐢𝐚𝐭𝐢𝐨𝐧: Measured how well the brand design distinguishes the company from competitors. Compared market positioning and share of voice with competitors. 
5. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Increased customer engagement with brand materials and content. Tracked metrics like website engagement, social media interactions, and email click-through rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our collaboration with DSpot has been a highly positive experience, particularly in the area of project management and timely deliveries. DSpot demonstrated exceptional project management skills throughout our partnership. They consistently delivered items and milestones on time, ensuring that our project remained on schedule. One of the most commendable aspects of our collaboration was DSpot's responsiveness to our specific needs. They were not only receptive to our requirements but also proactive in addressing any changes or adjustments that arose during the project. This level of flexibility and attentiveness was instrumental in achieving our project goals effectively and efficiently. 

In summary, DSpot's project management and their commitment to meeting our project timelines and addressing our needs have been exemplary. Their dedication to delivering high-quality results in a timely manner made our collaboration a success. We look forward to future opportunities to work together and highly recommend DSpot's services to others.

What was your primary form of communication with DSpot Sp.zo.o?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our collaboration with DSpot was marked by several impressive and unique qualities that set them apart in the field of brand design and telemedicine application UX design. One standout aspect was their unwavering commitment to understanding our specific needs and tailoring their solutions accordingly. DSpot didn't offer one-size-fits-all solutions; instead, they took the time to comprehend our unique challenges, industry dynamics, and target audience. 

Additionally, DSpot's creative approach to brand design was striking. They demonstrated a keen eye for aesthetics and a deep understanding of how to create a brand identity that resonates with our audience. Their ability to translate complex concepts into visually appealing designs was particularly noteworthy. Furthermore, their expertise in telemedicine application UX design was evident in their user-centric approach. They prioritized the end-user experience, ensuring that our application was not only functional but also user-friendly and intuitive. 

Ultimately, what made DSpot truly impressive and unique was their holistic approach to our project. They seamlessly integrated brand design with UX design, resulting in a cohesive and compelling solution. Their dedication to understanding our needs, their creative prowess, and their user-centric design philosophy were all key factors that made our collaboration with DSpot a resounding success. We highly value their commitment and look forward to future collaborations.

Are there any areas for improvement or something DSpot Sp.zo.o could have done differently?

While there should always be room for improvement, we are not living in a perfect world. In our view and collaborations with DSpot, we say, keep doing what you do.