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Drupal Development and Support

4.7
3 reviews

Drudesk is a Drupal website support service whose main mission is to provide the smooth work of Drupal websites.

The company’s most popular services include:

- Drupal core updates;

- Drupal module updates;

- Drupal migration;

- website development from scratch;

- server monitoring;

- fixing the website after hackers’ attacks;

- bug fixes;

- web design

- UX/UI design

- website audit

- website optimization

- speed optimization

- DevOps

- SEO audit

Learn more at drudesk.com

Drudesk was founded in April, 2015 as a small team inside the famous InternetDevels Drupal development company, but has grown into a full-fledged company with almost 70 employees and customers from across the globe.

The company works side-by-side with InternetDevels, is an active member of the Drupal community, makes commits to drupal.org, and participates in big Drupal events.

 

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Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
2015
Show all +
Lutsk, Ukraine
headquarters

Reviews

4.7
3 reviews
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Drupal Web Development for Literature Platform

"I couldn’t have wished for a more forward-thinking and conscientious team."

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4.5

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Dec. 2018
Project summary: 

Drudesk designed and developed a Drupal 8 website. They created the site’s UI and built several custom modules before moving to QA testing.

The Reviewer
 
1-10 Employees
 
St. Gallen, Switzerland
Mile Radunovic
Founder, Story-Bat
 
Verified
The Review
Feedback summary: 

Users of the site are pleased with its intuitive design and reliable functionality. Drudesk’s proactive approach made for a seamless development process, and the team answered all questions in a timely manner. Despite a few gaps in meeting deadlines, Drudesk proved to be a reliable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder and community manager at Story-Bat. We own a platform that allows users to write stories and share content.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Drudesk?

We hired Drudesk to design and program our website using Drupal 8.

What were your goals for this project?

We wanted to create an interactive website that would render well on any device.

SOLUTION

How did you select this vendor?

I created a requirement catalog and collected quotes from six major providers. We chose Drudesk because they made a great impression and offered reasonable prices.

Describe the project and the services they provided in detail.

Drudesk created a Drupal 8 version of our website. They designed the UI of the site and developed several custom modules to match our unique needs. After they finished building the site, the team conducted QA testing.

What was the team composition?

The project team had about ten people, but certain individuals would come and go depending on the skills needed. We did have two changes in the project manager role, but the transitions were quick, and the newcomer was always well informed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We now have a well-coded and beautifully designed website.

How was project management arranged and how effective was it?

Their project management was very impressive, especially compared to other vendors. Drudesk kept me informed about assigned tasks, and their responses to my questions were always quick. We communicated exclusively via Teamwork, Skype, and email.

What did you find most impressive about this company?

I‘m glad that I chose Drudesk to collaborate with me on this project because they were diligent in pushing themselves to deliver high-quality work. I couldn’t have wished for a more forward-thinking and conscientious team.

Are there any areas for improvement?

The only criticism I have is that a few project updates were late, and they completed a handful of tasks after their deadlines.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was easy, and every response was fast.
  • 3.5 Cost
    Value / within estimates
    Due to changing requirements, the project costs had to be adjusted on the go. It wasn't always easy to verify the assigned hours.
  • 5.0 Quality
    Service & deliverables
    The code is solid, the site is stable, and their team took a forward-thinking approach to development.
  • 4.5 NPS
    Willing to refer
    I'm willing to refer people to them.

Server Migration & Enhancements to Drupal Site

"Drudesk handled every request we had, even small ones."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Feb. 2018
Project summary: 

Drudesk handled a server migration for a website and fixed several of the issues that made it slow.  

The Reviewer
 
1-10 Employees
 
Orlando, Florida
Frank Walkers
President, Canon212.com
 
Verified
The Review
Feedback summary: 

Through a collaborative effort, Drudesk delivered an updated website that's capable of handling spikes in traffic effectively. They're a readily available and communicative team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder and president of a widely read news aggregator site.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Drudesk?

We needed to fix our site, which was really slow and would crash.

SOLUTION

How did you select this vendor?

They were recommended to me two years ago when we launched.

Describe the project in detail.

They helped me migrate to a better server that could handle our increased traffic. They also made sure that our Drupal site was up to date and protected against traffic surges. Drudesk handled every request we had, even small ones.

What was the team composition?

They assigned a project manager and a Drupal developer to handle the work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did a fantastic job.

How effective was the workflow between your team and theirs?

They were quick to respond and worked together to deliver.

What did you find most impressive about this company?

They’re very nice and communicate well despite the time difference. The project manager was super responsive, even on evenings and during holidays.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Refresh for Bespoke Apparel E-Store

“They are proactive about making us happy and improving their work.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

Drudesk is enhancing the appearance and functionality of an E-Commerce site that features bespoke clothing.

The Reviewer
 
1-10 Employees
 
Bucharest, Romania
Florin Surugiu
Creative Director, Simplicated
 
Verified
The Review
Feedback summary: 

The Drudesk team is communicative and organized, while their efforts have contributed to a more attractive UI. However, they could still improve their QA process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the creative director of a fashion website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Drudesk?

We needed help with web development.

What were your goals for this project?

Our goal was to sell clothes online.

SOLUTION

How did you select this vendor?

Drudesk approached us.

Describe the project in detail.

They are enhancing an E-Commerce site that allows clients to customize clothing.

What was the team composition?

I’ve worked with several project managers from Drudesk.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Since the project is still ongoing, I don’t have any results yet. Overall, the website looks and works better now.

How effective was the project management?

They are transparent and efficient.

What did you find most impressive about this company?

They are proactive about making us happy and improving their work.

What tips or recommendations do you have?

They need to check their work before delivering it to us. I sometimes feel that they lack attention to detail and do tasks in a hurry, which means that I have to do a lot of verification. They could also try to understand our needs better.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer