What evidence can you share that demonstrates the impact of the engagement?
Brad’s work was brilliant. Our old website and business were in trouble, but since launching the new site, we’ve seen great turnover for our products. Every month, we’ve had a 30% increase, which is excellent considering online retail is struggling in Australia.
How did Drive Digital perform from a project management standpoint?
Brad managed the project fantastically. We used Asana and were incredibly happy with how that worked for us. We liked it so much, we’ve actually started using it within our own organization. Brad was very professional—he was able to support us on both small and large tasks, so we appreciated him.
What did you find most impressive about them?
Their level of support was great, especially because of how niche our business is. During our first meeting, Brad took the time to understand us and gather information. Other companies have a more superficial way of going about business, but Brad was honest and open about his approach.
Are there any areas they could improve?
No, there is nothing for them to improve—we were happy with them.
Do you have any advice for potential customers?
Be completely honest and upfront about what you want from the engagement.