Dray Web Services

BACKGROUND

Please describe your company and your position there.

I am the CEO of Vetaran Decon. We offer biohazard/disaster remediation services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dray Web Services?

I needed a website that was easy flowing and not convoluted for the visitor. I also wanted to incorporate specific colors and had a logo design in mind. Josh did a great job with both. He send over multiple logos and designs for me to choose from. I also read great reviews online and spoke to several web design companies. He seemed the most straightforward and honest. I am glad I chose to work with him and his company.

SOLUTION

How did you select this vendor and what were the deciding factors?

I called Josh and spoke to him over the phone. He was easy to talk to and sounded confident in his abilities, which is very important. I read great reviews online and felt I had the best rapport with him over others I spoke with. The design is better than I imagined and I am glad I chose them.

Describe the project in detail and walk through the stages of the project.

I spoke to Josh over the phone and provided him with a synopsis of the company and what I was looking for. From there, they went to work on the design. Josh was good with keeping me in the loop and sent me over many web designs and logos to choose from. He was very easy to work with and was very responsive.

How many resources from the vendor's team worked with you, and what were their positions?

I am sure it was an entire team working on the project, but I only had contact with Josh. I definitely prefer it this way. Talking to multiple people can be confusing and is an easy way to create miscommunication. They did a great job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design is great. I now have a website to send to potential customers. If they are anything like me, they do research before hiring anyone. The website will give them not only a look into the business, but allows them to get a feel for me because of the detail put into the website. The colors chosen were for a reason and Josh also included an about me which I was able to write.

How effective was the workflow between your team and theirs?

Very effective. I would recommend them for any work, any day of the week to anyone who needs it.

What did you find most impressive or unique about this company?

I liked their attention to detail and how personable Josh was during our meetings. There is nothing more you could ask of anyone.

Are there any areas for improvement or something they could have done differently?

No. I am very happy with their work.