We focus on WordPress sites that need their sites to simply work. We are capable of full custom site designs via Figma and then we hand develop those into WP using Elementor, WooCommerce, and the Jet/Crocoblock Suite of plugins. We do fantastic SEO work and would love to talk with you.
We are focused on your results and making the biggest impact and ROI for your organization's new website or project.
We work with small business owners with 1-500 employees . If you have clients who need web design work we are also very happy to white label our service and be an extension of your organization.
We offer services in:
Web Design - Custom or Templated
Web Development - PHP, MySQL, Javascript, Python, Liquid, and more
Business Strategy + Planning
WordPress + Elementor + WooCommerce + Crocoblock
SEO - We have a very successful SEO program
PPC Google Adwords + FB/Instagram Promotions
Our Promise:
Researched solutions that are best for your business
Cohesive strategy for all of your digital marketing
A well thought out plan that has a fantastic ROI
Pleasant experience working with us
Flexibility to provide what you need
Can-Do attitude in everything we offer
We love to marry a successful strategy with a beautiful design.
Please contact us especially if you have a website already built on WordPress and if you are looking for a frustration-free experience with your website using WordPress/Elementor.
We look forward to hearing from you!
- Josh + Team - Dray Web Services
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
2 - 9
Locations
Lake Elsinore, CA
Year founded
Founded 2018
1 Locations
Lake Elsinore , CA
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
Dray Web Services offers competitive pricing with project investments ranging from $10,000 to over $50,000. Clients highlight excellent value for cost, emphasizing responsiveness and quality, often delivering projects under budget while maintaining high standards.
Clients have reported positive outcomes from their projects with Dray Web Services, including increased web traffic, improved SEO rankings, and higher engagement rates. The team’s work has been instrumental in achieving these results.
Rare Communication Challenges
A few clients mentioned occasional challenges in getting timely responses from Dray Web Services, though these instances were rare and generally resolved quickly. Overall, communication is still highly rated.
Technical Expertise
Clients from various industries acknowledge Dray Web Services' technical proficiency, particularly in WordPress, SEO, and custom web development. Their ability to handle complex technical tasks and provide innovative solutions is well-regarded.
Successful E-Commerce Solutions
Dray Web Services has successfully implemented and managed e-commerce solutions for various clients, resulting in stable and functional online stores. Their work has been crucial in enhancing clients’ digital sales.
Excellent Communication Skills
Clients appreciate Dray Web Services' effective communication, with many noting their responsiveness and ability to clearly convey technical details. This has helped in maintaining strong client relationships and ensuring project success.
Strong Project Management
Dray Web Services is commended for their excellent project management, consistently delivering on time and within budget. Their organized approach and use of various project management tools have been highlighted as key strengths.
Web Design & Branding for Remediation Services Provider
BrandingWeb Design
Less than $10,000
Mar. - May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I liked their attention to detail and how personable Josh was during our meetings."
May 13, 2022
CEO, Veteran Decon
Alfred Villanueva
Environmental Services
Riverside, California
1-10 Employees
Online Review
Verified
Dray Web Services was hired by a remediation services provider to design their logo and website. They sent multiple logos and website designs for the client to choose from.
Dray Web Services delivered a fantastic web design that matched the client's vision. Collaborative and reliable, they provided constant updates to keep the client in the loop at all times. They were highly responsive, attentive to detail, and incredibly easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of Vetaran Decon. We offer biohazard/disaster remediation services.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dray Web Services?
I needed a website that was easy flowing and not convoluted for the visitor. I also wanted to incorporate specific colors and had a logo design in mind. Josh did a great job with both. He send over multiple logos and designs for me to choose from. I also read great reviews online and spoke to several web design companies. He seemed the most straightforward and honest. I am glad I chose to work with him and his company.
SOLUTION
How did you select this vendor and what were the deciding factors?
I called Josh and spoke to him over the phone. He was easy to talk to and sounded confident in his abilities, which is very important. I read great reviews online and felt I had the best rapport with him over others I spoke with. The design is better than I imagined and I am glad I chose them.
Describe the project in detail and walk through the stages of the project.
I spoke to Josh over the phone and provided him with a synopsis of the company and what I was looking for. From there, they went to work on the design. Josh was good with keeping me in the loop and sent me over many web designs and logos to choose from. He was very easy to work with and was very responsive.
How many resources from the vendor's team worked with you, and what were their positions?
I am sure it was an entire team working on the project, but I only had contact with Josh. I definitely prefer it this way. Talking to multiple people can be confusing and is an easy way to create miscommunication. They did a great job.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The design is great. I now have a website to send to potential customers. If they are anything like me, they do research before hiring anyone. The website will give them not only a look into the business, but allows them to get a feel for me because of the detail put into the website. The colors chosen were for a reason and Josh also included an about me which I was able to write.
How effective was the workflow between your team and theirs?
Very effective. I would recommend them for any work, any day of the week to anyone who needs it.
What did you find most impressive or unique about this company?
I liked their attention to detail and how personable Josh was during our meetings. There is nothing more you could ask of anyone.
Are there any areas for improvement or something they could have done differently?
No. I am very happy with their work.
RATINGS
5.0
"They do great work!"
Quality
5.0
Service & Deliverables
"Just go look at the site and you will see why. They did a phenomenal job. It was better than I imagined."
Schedule
5.0
On time / deadlines
"Scheduling was easy and quick."
Cost
5.0
Value / within estimates
"You get what you pay for. Their work, attention to detail and communication was worth every dollar."
Willing to Refer
5.0
NPS
"Put it like this, If I am at the supermarket and hear someone talking about needing web design, guess who I'll refer them to?
Web Design for Nonprofit Company
UX/UI DesignWeb DesignWeb Development
Less than $10,000
May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"When I tried to do something myself and couldn't figure it out, they jumped on boar and helped me get it done!"
May 12, 2022
Executive Director, Nonprofit Company
Rachel Schepp
Nonprofit
Milwaukee, Wisconsin
1-10 Employees
Online Review
Verified
Dray Web Services built a website for a pregnant and new mothers. They also helped select and set up hosting for two websites.
Dray Web Services' efforts have been met with unanimous acclaim. The team is efficient, knowledgeable, and drives results. Moreover, they're responsive, proactive, and available for questions.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Executive Director of a small non profit serving pregnant and new moms.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dray Web Services, and what were your goals?
We needed a fresh website that would be easy to navigate and welcoming to clients.
SOLUTION
How did you select this vendor and what were the deciding factors?
We found Josh through our online marketing company.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We spoke several times to create a vision for the website. We then exchanged detailed e-mails to share content and ideas. Josh shared his progress along the way and was very open to feedback and ideas. He also helped us select and set up hosting for two websites.
How many people from the vendor's team worked with you, and what were their positions?
We worked only with Josh.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The website redesign was completed on time and under budget. We have received very positive feedback from everyone that visits our site!
Describe their project management style, including communication tools and timeliness.
Josh communicated via telephone and e-mail. He is very quick to respond to questions and once the website was up and running he continues to be available for questions.
What did you find most impressive or unique about this company?
Josh is very quick to respond to my questions and promptly does any work that is needed on the site. When I tried to do something myself and couldn't figure it out, they jumped on boar and helped me get it done!
Are there any areas for improvement or something they could have done differently?
No - I could not think of anything that he could have done differently.
RATINGS
5.0
"I would highly recommend Dray Web Services to any company needing help with their website creation, hosting, design or updating."
Quality
5.0
Service & Deliverables
"Dray Web Services is a great company - very responsive, reasonably priced and just plain good at what they do!"
Schedule
5.0
On time / deadlines
"Dray Web Services responds timely to e-mails and phone calls and always makes time to address any questions I may have."
Cost
5.0
Value / within estimates
"The redesign project came in under budget."
Willing to Refer
5.0
NPS
"I would refer friends to Dray Web Services without any hesitation.
Additional Website Features for Film Commission
Custom Software DevelopmentWeb Development
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Dray Web Service is extremely patient, and they take time to go over issues in layman's terms"
Mar 31, 2022
SVP of Membership & Industry Relations, AFCI
Marjorie Galas
Nonprofit
Los Angeles, California
1-10 Employees
Online Review
Verified
Dray Web Services has been developing additional features for a film commission's website. The team has been integrating a new education platform and a community section into the site to make it user-friendly.
Although the project is still ongoing, Dray Web Services has shown their flexibility on the project. They have been considerate despite a leadership change in the organization. Currently, the team continues their great workflow, and functionality issues during development are shared through Trello.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
AFCI - The Association of Film Commissioners International - is a non profit membership organization composed primarily of film commissioners from around the globe. I am the SVP of membership and industry relations.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dray Web Services, and what were your goals?
Our website was created prior to any of the recent administrative staff was on board. Over the past few years a new education platform was built as well as a "community section." We wanted to find a developer who could update the system and find connectivity between all these elements, making it user friendly for the members, and provide a sense of purpose for outside visitors.
SOLUTION
How did you select this vendor and what were the deciding factors?
The service was recommended to us. The president of the company conducted a meeting and was happy with what he heard.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
AFCI needed a developer to work on general fixes. Simultaneously, new leadership came in with the concept of redesigning the website and making it more user friendly. Dray was tasked with finding ways to tie separate websites into the main site and make the functionality more user friendly.
How many people from the vendor's team worked with you, and what were their positions?
I work specifically with Josh. I know he has other team members but I've not been in direct contact with them.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project is still on going. We've had a change of leadership in the middle of the project, so there has been a learning curve on AFCI's end. Dray Web Service has been accommodating and patient through the process. The new site hasn't yet launched so there are no measurables to offer at this time.
Describe their project management style, including communication tools and timeliness.
Trello was set up to share functionality issues during the prime of the new development, keeping three different AFCI staff in line with the work needs on Dray Web Services end. At this stage, development needs are handled by one AFCI staffer, with emails and screen shots going to Dray Web Service. They also provide schematics of new services that are shared with AFCI.
What did you find most impressive or unique about this company?
Dray Web Service is extremely patient, and they take time to go over issues in layman's terms. They are willing to provide as many redo's per company request as necessary.
Are there any areas for improvement or something they could have done differently?
Periodically there are some challenges in connecting with Dray Web Service - but these occurrences are rare. Additionally, a task may drop off the radar, so a second email is required - something that I believe happens with every business.
RATINGS
5.0
"They are reliable and do a great job and are easy to work with."
Quality
5.0
Service & Deliverables
"The work is always done to the requests given."
Schedule
4.5
On time / deadlines
"If there are any issues with need by requests they provide the information."
Cost
5.0
Value / within estimates
"I believe he is very fair"
Willing to Refer
5.0
NPS
"Definately
WordPress Web Dev for Online Fitness Group
Web Development
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Dray Web Services has been very prompt in resolving our issues, especially when the website got hacked."
Mar 11, 2022
Owner, Jen's Get Fit Group, LLC
Jennifer Loganbill
Wellness & Fitness
Sedalia, Missouri
1-10 Employees
Phone Interview
Verified
Dray Web Services took over the development of a fitness group’s WordPress website. After putting everything in the backend in order, the team integrated additional features and reinforced the site’s security.
By translating the client’s ideas into technical solutions, Dray Web Services has helped establish a secure and crash-free WordPress website. The team is most notable for their flexibility in communication, promptness in resolving issues, and commitment to ensuring the operability of the site.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Jen’s Get Fit Group. I’ve had this online fitness group since 2018 and it now has over 6,000 members who utilize my recorded workouts. My fitness group is pretty much website and Facebook-based.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Dray Web Services?
I worked with a developer back in 2020, but we weren’t on the same page with everything. I hired Dray Web Services to take over the development when it was 75% done.
SOLUTION
What was the scope of their involvement?
Dray Web Services first made sure that everything on the backend was working before continuing the development of my WordPress website. They added an affiliate program and features that could allow users to purchase memberships and merchandise. We also worked on a plug-in to prevent the site from being hacked again.
I now rely on the team to continuously update the website, backup all of the content in it, and fix any issues that may come up.
What is the team composition?
I’ve solely worked and interacted with Josh (CEO & Owner).
How did you come to work with Dray Web Services?
My project manager outsources the web development work to people she’s familiar with. When she felt that the project wasn’t going well with our previous developer, she arranged an interview with Dray Web Services. We took them on because they brought new ideas to the table and seemed eager to fix all of our issues.
How much have you invested with them?
I’ve invested over $10,000.
What is the status of this engagement?
We’ve been working with Dray Web Services since January–February 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
My marketing company has all of the metrics that relate to the web development work. I will say, though, that Dray Web Services has been very prompt in resolving our issues, especially when the website got hacked. Josh drops everything he’s doing to make sure that our merchandise shop is successful, can accommodate enough traffic, and doesn’t crash.
How did Dray Web Services perform from a project management standpoint?
They’re great at everything. Whatever system or implementation I’m not familiar with, he takes care of. Whenever I have an idea, they either take it on or propose a better solution that can work specifically for my website. I would give them a perfect rating on this front.
We mainly communicate via email and text, since those are the channels I prefer. Josh has been accommodating enough towards that and is quick to respond to either, especially when there’s a crisis.
What did you find most impressive about them?
What really sets them apart from other developers is their communication and promptness to complete a project or fix an error. With my previous developer, I had to wait 24–48 business hours for a response and a resolution, and I believe it was because they were overworked and understaffed. With Josh, though, everything is resolved immediately. He gets back to me in less than an hour, prioritizes the problem accordingly, and sets a timeline for the fix.
Are there any areas they could improve?
No, I can’t think of anything. I’m completely satisfied and I’ve never had an issue with their services.
Do you have any advice for potential customers?
Though you may come into the partnership with a certain mindset, it would be to your benefit to let them show you different ideas. They’re flexible, knowledgeable, and creative when it comes to web development.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web & E-Commerce Dev for Sports Organization
E-Commerce DevelopmentWeb DesignWeb Development
$10,000 to $49,999
Feb. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Josh is very responsive and the website has been consistently stable."
Mar 9, 2022
CEO, Founder at Live View Sports
Shane Yang
Sports
Cupertino, California
1-10 Employees
Phone Interview
Verified
A sports organization engaged with Dray Web Services to resolve their technical e-commerce issues, and have since been using them for web development, maintenance, and support.
Since partnering with Dray Web Services, the company has mitigated and minimized any risks to their system. The team is highly responsive to client concerns and internal stakeholders are particularly impressed with their experience and technical knowledge base.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Live View Golf, a sports organization.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Dray Web Services?
We needed someone to resolve our corrupted e-commerce database.
SOLUTION
What was the scope of their involvement?
Dray Web Services is providing us with web and e-commerce development. The website runs in WordPress with a WooCommerce backend, and what they did was manually rebuild the corrupted customer tables from the ground up.
Since then we’ve used them to rebuild and redesign our entire website, install additional security tools, block several IP addresses in the backend, and retained them for monthly maintenance and support.
What is the team composition?
I’ve only worked with Josh (CEO & Owner).
How did you come to work with Dray Web Services?
We found them through Upwork and hired them after understanding some of their qualifications.
How much have you invested with them?
So far, we’ve spent north of $20,000.
What is the status of this engagement?
We’ve been working together since February 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve been satisfied with their ongoing service because Josh is very responsive and the website has been consistently stable.
How did Dray Web Services perform from a project management standpoint?
They’re great from a project management standpoint because they strictly adhere to the budget and schedule.
We typically communicate through email and text messages.
What did you find most impressive about them?
We’re very impressed with their responsiveness and knowledge base.
Are there any areas they could improve?
I can’t think of anything they should improve on.
Do you have any advice for potential customers?
My advice is to reach out to them as quickly as possible because they get very busy.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev, Maintenance & SEO for Branding & Marketing Firm
Search Engine OptimizationWeb Design
$50,000 to $199,999
Feb. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Dray Web Services is able to capture the personality of the brand and uniquely incorporate it into the design."
Mar 4, 2022
Owner & CEO, Redeefined
Doreen Genmark
Advertising & marketing
San Diego, California
1-10 Employees
Phone Interview
Verified
A branding and marketing firm engaged with Dray Web Services for their WordPress web development services. The team also provides SEO and keyword research, backlinking, maintenance, and content writing.
Dray Web Services is able to provide the client with instant results thanks to their high-quality process and vast development expertise. The team goes above and beyond to adhere to timelines, and internal stakeholders are particularly impressed with their responsiveness and communication skills.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner, CEO, and brand strategist at Redeefined Creative, a branding and marketing strategy firm.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Dray Web Services?
We needed someone to provide our clients with web development services.
SOLUTION
What was the scope of their involvement?
Dray Web Services is our primary WordPress web development provider. We start each project with a discovery call where I explain what the client wants.
My team then puts together the branding with all the color schemes and photos while Josh (CEO & Owner) sits in, so they can get an idea of what to implement into the development process.
Once the branding is done, we’ll pass it over to Josh and the team to deliver design options for the website and present them through Figma. I will then present it to the client for approval so Josh can finish the pages, depending on how in-depth the website is.
Apart from that, Dray Web Services also provides us with a maintenance package, keyword optimization, backlinking, and content writing.
What is the team composition?
I only talk to Josh.
How did you come to work with Dray Web Services?
Dray Web Services came as a referral from a client. I gave Josh a detailed test project and I was blown away by what he delivered.
How much have you invested with them?
So far, we’ve invested over $50,000.
What is the status of this engagement?
Our ongoing partnership started in February 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I love working with Dray Web Services because they give us instant results. We launched this one e-commerce platform that made us $100,000 in revenue. They anticipate issues and will contact me before the client even figures out that something is wrong.
The best feedback I usually get from clients is how Dray Web Services is able to capture the personality of the brand and uniquely incorporate it into the design of the website.
How did Dray Web Services perform from a project management standpoint?
Dray Web Services is always ahead of deadlines and if they’re unable to meet them, they’ll let me know in advance — but that’s usually because the client wants to change the scope of the project, or want the team to research more plugins.
The project management tools we’ve utilized include Zapier, Klaviyo, HoneyBook, and Asana.
What did you find most impressive about them?
We’re impressed with their responsiveness and their ability to speak the technical language that I can understand. I can basically give them any form of reference and they’ll incorporate it into design because they’re not afraid of being creatively challenged.
Are there any areas they could improve?
I can’t come up with anything they could improve on.
Do you have any advice for potential customers?
My advice is to do your prep work well and have your ideas ready when engaging with Dray Web Services.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for E-Commerce Company
Web Development
$10,000 to $49,999
Mar. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’ve communicated in a way that gives us clarity on the direction we want to go."
Mar 3, 2022
CEO, Sales Mantis
Paul Saucier
Consumer Products
New Orleans, Louisiana
1-10 Employees
Phone Interview
Verified
An e-commerce company hired Dray Web Services for web development. They’ve created a sales landing page and a user dashboard using WordPress. For the second site, they built desktop and mobile functionalities.
Thanks to Dray Web Services’ work, the client has seen more sales and generated more revenue. Timely and creative, the team communicates clearly via email, Zoom, and Facebook Messenger. Their flexibility and creativity have stood out to the client, who also praises their reasonable pricing.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of an e-commerce organization that trains people to sell products on Amazon.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Dray Web Services?
I hired them to create multiple websites for my company.
SOLUTION
What was the scope of their involvement?
Dray Web Services provides us with web development services using WordPress. They’ve also built an intricate dashboard for one of the sites. Initially, they sent me an engagement letter with what they would do and the deliverables.
They’ve developed a site that’s a landing page for sales, where users can schedule a call to see if we’re a good fit for them. Another project they’ve done is a site where we deliver leads for Amazon sellers, which functions as a user dashboard. The Dray Web Services team developed desktop and mobile functionalities for the second site. With the mobile UI, users can walk into a retail store and find products they can buy and flip on Amazon.
What is the team composition?
I work with Josh (Founder).
How did you come to work with Dray Web Services?
I found them through a referral.
How much have you invested with them?
So far, we’ve spent upwards of $10,000 with them.
What is the status of this engagement?
We started it working together in March 2019, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Dray Web Services’ work has directly impacted our sales and has helped us generate more revenue. They’ve been flexible in completing the project, which is really important in web development, and they’re reasonable regarding price. Additionally, their engagement letter was very professional, clear, and on point.
How did Dray Web Services perform from a project management standpoint?
Their ability to communicate and stick to schedule and budget is perfect. We communicate through Facebook Messenger, email, and Zoom calls.
What did you find most impressive about them?
I’m impressed by Dray Web Services’ flexibility and creativity. Although going into the project, I didn’t know what was possible to build or how difficult it would be, they’ve communicated with us in a way that gives us clarity on the direction we want to go.
Are there any areas they could improve?
I can’t think of anything they need to improve; their work is great.
Do you have any advice for potential customers?
Just reach out to Dray Web Services, get connected, and let them know the project you want to work on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO Services for Legal Outsourcing Firm
Search Engine Optimization
$10,000 to $49,999
July 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re the best at what they do, and I’m really glad I found them.”
Mar 2, 2022
CEO, Virtual Paralegal Pros
Bob Howard
Other Industry
Dallas, Texas
11-50 Employees
Phone Interview
Verified
Dray Web Services was hired by a legal outsourcing firm to handle their SEO initiatives. Their tasks include managing the client's AdWords, optimizing their keywords, and making changes to their site's content.
Dray Web Services has driven significant improvements in the client's lead volume and keyword rankings. The process-oriented, organized team provides regular updates and keeps good track of their tasks, allowing for a smooth workflow. Their exceptional knowledge of SEO best practices stands out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the CEO of Virtual Paralegal Pros, a legal outsourcing firm.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Dray Web Services?
Our website was built six years ago, and we needed help in rebuilding and optimizing it to generate more leads and get more people to reach us through our site.
SOLUTION
What was the scope of their involvement?
We started the engagement by working on our strategies, conducting keyword research, and setting a budget for AdWords. We initially planned for Dray Web Services to work on two of our websites, but we decided to focus on Virtual Paralegal Pros’ website after we saw some really great results on our initial work.
Dray Web Services has made certain changes to our website, which include some wording changes and typographical corrections. Around this time, they’ve also started managing our AdWords and handling our site’s SEO. We relied on them to choose which words to optimize because knowing our business and having analyzed our site, he already knows what to do. We let him have a free hand at optimizing for us, and the results have been phenomenal.
Additionally, they’ve created some marketing materials for the site for a promotion that we’re currently working on.
What is the team composition?
We work directly and primarily with Josh (CEO & Owner).
How did you come to work with Dray Web Services?
Dray Web Services was referred to us by an acquaintance.
How much have you invested with them?
We’ve spent around $25,000 so far.
What is the status of this engagement?
We started working together in July 2021, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve seen significant improvements in our keyword rankings — we now rank on the first page for multiple important keywords.
We also track all the web leads, chats, and email inquiries that we receive, and new business prospects are pouring in from our website because of Dray Web Services’ work. We see a lot of new high-quality leads coming in every day, and just about every week, we have new clients.
How did Dray Web Services perform from a project management standpoint?
Dray Web Services has performed very well in terms of project management. They’re very organized and process-oriented — they track everything well and provide updates on our rankings and website visits every month. We know exactly what’s happening all the time, which is great.
We primarily communicate through email.
What did you find most impressive about them?
The most impressive thing about Dray Web Services is that they actually know what they’re doing. We had spent lots of time and money with various firms in the past, but none of them had been able to produce what Dray Web Services has. They’re the best at what they do, and I’m really glad I found them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Revamp for Jewelry Company
Web Development
$50,000 to $199,999
Feb. - May 2019
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The completed new designs were phenomenal."
Feb 28, 2022
Director, Zolnier Championship Rings
Joseph Khalil
Advertising & marketing
Union City, New Jersey
11-50 Employees
Online Review
Verified
Dray Web Services revamped and modernized websites for a jewelry company. The team managed the overall design and content within the provided feedback.
Dray Web Services delivered exquisite websites with unparalleled designs. They seamlessly collaborated on the workflow, ensuring the project’s success. On top of that, they impressively demonstrated strong communication and a keen understanding of the client’s needs.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of my company and I oversee production for the various items that come through and out the door.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dray Web Services?
We hired Dray Web Services to rebuild/rebrand our old out-of-date website. We provided feedback, and work together closely to acquire our dream website which was accomplished.
SOLUTION
How did you select this vendor and what were the deciding factors?
We selected this specific vendor out of 3 candidates. After speaking to all 3, I immediately felt comfortable with this specific company. From his knowledge on the topics we discussed to how confident he displayed he was able to accomplish this, I knew it was the right choice.
Describe the project in detail and walk through the stages of the project.
The project was simple.
Redesign Website
Provide content
Receive/Review draft
Communication was extraordinary.
Receive final product/complete payment
How many resources from the vendor's team worked with you, and what were their positions?
1-2 resources for this specific type of project. I know that he has a whole team of resources available depending on the request of the project that is needed. There positions were the Project Manager/Content creator/editor
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The website came out beautiful, both of our websites. The completed new designs were phenomenal.
How effective was the workflow between your team and theirs?
The workflow was seamless.
What did you find most impressive or unique about this company?
Just the communication part, a lot of companies are the same now-a-days. The constant communication and the basic ability to understand our needs and know what we want is what strikes me as impressive regarding this company.
Are there any areas for improvement or something they could have done differently?
Not that I am aware of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Understood our needs, provided a proposal/draft. Just great overall company."
Schedule
5.0
On time / deadlines
"For the most part, always available. If they are not available, they will communicate with you when they are available."
Cost
4.5
Value / within estimates
"They say in life, you get what you pay for. I agree with this type of scenario."
Willing to Refer
5.0
NPS
"Very Likely, I have referred many friends to this company already.
Website Development & Maintenance for Nonprofit Organization
Web Development
$10,000 to $49,999
Nov. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The most impressive and unique thing about Dray Web Services is their responsiveness and understanding."
Feb 27, 2022
Founder & Nonprofit Strategist, Mission By Design, Inc.
Kevin Kacvinsky
Consulting
San Diego, California
11-50 Employees
Online Review
Verified
A nonprofit organization has partnered with Dray Web Services for website development and maintenance projects. The team has built over six websites from scratch and made various WordPress migrations.
After several website launches, Dray Web Services has successfully increased user engagement from SEO and conversions in landing pages. The team keenly understands the client's needs, enabling them to collaborate effectively and deliver promptly. Moreover, they genuinely care for the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Mission By Design helps nonprofits grow their audiences, reach more people, and raise more money.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dray Web Services, and what were your goals?
We were in need of a web developer that could help us with multiple clients at once and take on the day-to-day work of upgrading websites and maintaining them using WordPress.
SOLUTION
How did you select this vendor and what were the deciding factors?
We chose to work with Dray Web Services because of their responsiveness and their competency in WordPress and Elementor. They were not the cheapest, but there is literally nothing that they cannot do. When we have a request they are more timely than anyone else we've ever worked with and that is worth the price.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Dray Web Services has worked with us on over 6 website builds from ground-up to re-design to refresh. They have helped us migrate websites from other platforms to WordPress and helped us update themes and designs on sites already build in WordPress.
How many people from the vendor's team worked with you, and what were their positions?
We choose to work with Josh Dray, the owner of Dray Web Services
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Since launching our websites, we have seen more engagement, better results in SEO, more conversions on our landing pages, and
Describe their project management style, including communication tools and timeliness.
Dray Web Services took time to understand exactly what we were looking to achieve. We went back in forth in writing and on the phone until we were well alined and then they gave us an initial proof. Once changes were made to the overall concept they were off to work. They have never missed a deadline and communicate effectively through email or by phone, whichever is preferred by each member of our team. When we got our website they took the time to go with us through each page and make all the changes and updates we requested. We have retained them to maintain our sites and help us with edits.
What did you find most impressive or unique about this company?
The most impressive and unique thing about Dray Web Services is their responsiveness and understanding. They really do want to deliver an amazing product and it's very evident in their care for our concerns from beginning to end.
Are there any areas for improvement or something they could have done differently?
Nothing we can think of. We have been nothing but happy with the results.
RATINGS
5.0
"This team has earned a 5 star rating. Truly exceptional work every time."
Quality
5.0
Service & Deliverables
"We have never been so impressed with the work of a web developer!"
Schedule
5.0
On time / deadlines
"Easy! They are very responsive."
Cost
5.0
Value / within estimates
"Dray Web Services is not the cheapest - if you want cheap look on Fiverr. They are phenomenal and their expertise has saved us thousands of dollars."
Willing to Refer
5.0
NPS
"We already have and we will continue to tell everyone about Dray Web Services!
Locations (1)
15761 Lake Terrace Dr.Lake Elsinore, CA,
United States92530
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