Pay Per Click Search Engine Optimization Social Media Marketing Web Design Web Development
$50,000 to $199,999
Aug. 2018 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Double Up Digital’s communication and graphic design skills are impressive."

Feb 11, 2022

Associate Marketing Manager, Success Systems

Sam Rouse

Other industries
Norwalk, Connecticut
11-50 Employees
Phone Interview
Verified

Double Up Digital is supporting a retail SaaS’ digital marketing efforts. They’ve conducted website redesign, SEO implementation, content creation, PPC management, email drip campaigns, and more.

Double Up Digital’s campaigns are successful, resulting in a 500% increase in website users, exceeding expectations. They are effective project managers that are communicative and responsive. They offer design expertise on top of their high-level customer service support.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an associate marketing manager at Success Systems, and we sell cloud-based software to gas station owners, convenience store owners, and grocery stores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Double Up Digital?

We needed help in SEO, PPC, and digital marketing.

SOLUTION

What was the scope of their involvement?

Double Up Digital has redesigned our WordPress website, working on the platform from the ground up. Their team also implemented SEO concepts on our site and created content and blog posts. They also set up our PPC campaigns on Google Ads and Microsoft Advertising, and they’ve configured our Facebook remarketing efforts.

In addition, Double Up Digital has handled ad hoc design projects for us, such as designing our trade show booths. They’ve also set up our email drip campaigns.

What is the team composition?

We work with Joel (Marketing & Operations Co-CEO), Alyssa (Creative Lead), and a website designer.

How did you come to work with Double Up Digital?

A common contact recommended Double Up Digital to us.

How much have you invested with them?

We’ve spent around $75,000–$100,000.

What is the status of this engagement?

Double Up Digital has been working with our company since August 2018, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our new website is much better than the previous one. Before the redesign, we’ve had around 500 monthly website users. Since working with Double Up Digital, we’ve had over 2,500 users per month. I’m 100% satisfied with their work, and they’ve exceeded my expectations.

How did Double Up Digital perform from a project management standpoint?

Double Up Digital is really good at project management. They’re quick to respond whenever we need something. We have biweekly meetings, and I text and email them for immediate concerns.

What did you find most impressive about them?

Double Up Digital’s communication and graphic design skills are impressive.

Are there any areas they could improve?

Double Up Digital can improve by having a bigger team.

Do you have any advice for potential customers?

Give Double Up Digital’s team feedback with what you’re looking for.

RATINGS

4.5

Business Entity Name	Double Up Holdings LLC
Source	Georgia Corporations Division
Jurisdiction of Formation	Georgia
Date of Formation	July 1, 2017
Status	Active
Last Updated	November 26, 2022
ID	17069353

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	November 26, 2022

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