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Better user experience, better results

DotLabel is an award winning User Experience and digital agency based in Hampshire, UK. 

We specialise in understanding your business challenges to develop digital strategies and solutions founded on a user-centred and results-focused approach.

Our services include -

  • Digital Strategy & Roadmapping
  • UX Research & Insights
  • UX, UI & Creative Design
  • Web Development
  • Support

Our recent awards include:

  • Min project size
    $10,000+
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    Basingstoke, England
  • Year founded
    Founded 2007

1 Locations

  • Basingstoke , England

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate Undisclosed
    Rating for cost 4.8 /5

    What Clients Have Said

    DotLabel's pricing reflects a range of project investments, with one client spending £150,000–£200,000 ($199,000–$265,000). Clients appreciate the value for cost, noting timely delivery and proactive management, although some desired clearer communication on additional costs.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 4 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    DotLabel Review Insights

    Overall Review Rating

    4.8
    • Quality 4.6
    • Schedule 4.6
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Strong Ethos and Fresh Ideas

      DotLabel is recognized for their strong ethos in project management and their ability to come up with fresh, innovative ideas that enhance project outcomes.

    • Excellent Client Collaboration

      DotLabel excels in client collaboration, offering valuable insights and responding rapidly to feedback. Their ability to work closely with clients ensures successful project outcomes.

    • Commitment to Client Education

      DotLabel is committed to educating clients about the importance of initial discovery phases, which can reduce effort and costs in later stages of a project.

    • Room for Cost Clarity Improvement

      Some clients have noted that greater clarity regarding additional costs would be appreciated, particularly as projects near completion.

    • Sustainable Growth

      DotLabel is seen as a company growing in the right direction, securing prestigious clients and delivering high-caliber work that fosters sustainable growth.

    • Comprehensive Research and Analysis

      DotLabel excels in conducting comprehensive research and analysis, which forms the foundation for well-informed and effective project specifications.

    DotLabel Reviews

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    Project cost

    Digital Strategy Research for Marina Network

    • Market Research
    • Less than $10,000
    • July - Oct. 2017
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The ability and willingness to understand both the business and its needs stood out." 

    Head of Marketing, Marina Operator
    Anonymous
    Verified
    • Hospitality & leisure
    • United Kingdom
    • 201-500 Employees
    • Online Review
    • Verified

    DotLabel performed user research and stakeholder workshops to create a specification for a new website. The results of their exercises went into a brief detailing future features and functionalities.

    Custom Web Development for Utility Company

    • Web Development
    • $10,000 to $49,999
    • Jan. 2018 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their company ethos is positive, and it’s clear that they love working together."

    Head of Brand Marketing, Utilita Energy
    Nic Rhodes
    Verified
    • Utilities
    • United Kingdom
    • 1,001-5,000 Employees
    • Online Review
    • Verified

    DotLabel built a social intranet to connect employees across several offices. After establishing the initial requirements, the team developed and launched the platform. They provide ongoing maintenance.

    UX/UI for UK Software Dev Company

    • UX/UI Design
    • $50,000 to $199,999
    • Jan. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Coming up with fresh ideas that others might not think of is one of DotLabel’s strong points.”

    CEO, Microsec Ltd
    Ed May
    Verified
    • Software
    • United Kingdom
    • 51-200 Employees
    • Phone Interview
    • Verified

    In collaboration with in-house developers, DotLabel provides UX design to support the build of custom mobile apps. They run workshops with the end client, make clickable wireframes, and pitch feature ideas. 

    Web Design Update for Digital News Platform

    • Web Design
    • $10,000 to $49,999
    • Apr. 2018 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The team is highly professional and responsive."

    Digital Project Manager, Moet Hennessy Europe
    Giacomo Pala
    Verified
    • Food & Beverages
    • London, England
    • 51-200 Employees
    • Online Review
    • Verified

    DotLabel updated the design of a digital news platform to attract new users. They created a proof-of-concept design, new site architecture, and an update to a progressive web app. The project is ongoing.  

    UX Design for Blood Donation Charity

    • UX/UI Design
    • Confidential
    • Apr. 2016 - Aug. 2017
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    “They were very personable and we built a relationship with them.”

    Registery Development, Blood Donation Charity
    Anonymous
    Verified
    • Nonprofit
    • London, England
    • 11-50 Employees
    • Phone Interview
    • Verified

    DotLabel redesigned online forms and improved user experience for a blood donation charity website. They wanted to revamp the process to make it easier for donors to sign up.

    Showing 1-5 of 5 Reviews

    Services provided

    • SEO
    • Web Development
    • Pay Per click
    • Web design

    Locations (1)

    Basing View BasingstokeEngland RG21

    10 - 15

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