Donux

Introduce your business and what you do there.

I’m the CEO of a family solutions platform.

What challenge were you trying to address with Donux?

We hired Donux for product design support.

What was the scope of their involvement?

We had our marketing processes in place before working with Donux, but they've been helping us improve upon them. 

They educated us on how to run design screens and properly organize processes by using several board tools.

The team also helps us by researching and prototyping product designs through Figma and Miro.

What is the team composition?

We regularly work with Guistino (Co-Founder) and Hannah (Product Designer). 

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working together in May 2020, and the engagement is ongoing.

How did you come to work with Donux?

We came across them through a referral and Telegram group.

What evidence can you share that demonstrates the impact of the engagement?

We're currently in the product market phase, and they've delivered exactly what I needed. The team fulfills all our design specifications, resulting in an increase in downloads and positive feedback from users.

How did the company perform from a project management standpoint?

Their project management style is very structured, and we typically collaborate with them through Moodle.

What did you find most impressive about them?

We're impressed by the quality of their work, as they consistently push the project forward.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for future clients of theirs?

To make the process more agile, I suggest implementing and onboarding them to your preferred communication channel.

Please describe your company and your position there.

I am the product manager in Fluida Europe, a software house that implements and distributes a HR Tech SaaS B2B solution

For what projects/services did your company hire Donux?

Donux has been following us for years as an external UX team. With them we designed our entire application (mobile, tablet and desktop) and also our website. All the projects were based on a Design System created specifically for our brand.

How did you select this vendor?

I knew the talent of the founders Giuseppe and Giustino so when they founded the company I didn't hesitate to hire them. I haven't regretted it, I'm really satisfied.

Describe the project in detail and walk through the stages of the project.

For each new feature, Donux carefully analyzes the needs we have collected from our customers and the functional specifications. Based on this, an iterative process is started up to designing a simple and effective user experience. Thanks to the use of pre-established components in the design system, design times are drastically reduced compared to the past.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked since the beginning of Donux with the 2 founders but in the following years new collaborators have also taken over who always keep the quality level high.

Can you share any outcomes from the project that demonstrate progress or success?

You can view the website www.fluida.io and activate a trial of the application. Everything you see was designed by Donux. If you notice some small defects, it could be due to the difference that can sometimes emerge between what was designed and what the development team was able to implement.

How effective was the workflow between your team and theirs?

What I appreciate most about Donux is the precision, order and respect with which the activities are followed.

What did you find most impressive or unique about this company?

The team is made up of capable people, with experience in large scale-up SaaS companies. They are reliable

Are there any areas for improvement or something they could have done differently?

Their hourly rate is not that low, but they are very efficient so in the end the cost is sustainable. On the activity of collecting and interpreting quantitative data to analyze user behavior their level of experience is not yet complete, but it is growing.