DONE.

Please describe your company and your position there.

We are one of the biggest festival organizers team in Europe, organizing 5 events. The biggest one is Sziget festival with around 500.000 visitors yearly. As Web Project manager I'm responsible almost for all the digital platforms our visitors interact with - including website, ticket sale system, CRM, helpdesk, etc.

For what projects/services did your company hire DONE.?

We hired DONE to create an embeddable widget which makes user able to list and browse the festival line-up. Later we hired them to rebuild all of our websites frontend - and provide support for all of our frontend related requests.

What were your goals for this project?

We wanted to have the most user friendly solution which is also fast enough to provide the best experience.

How did you select this vendor?

We picked 3 vendors and asked proposels from them. We choose DONE. because of their ideas, the quality of their previous works and the their prices.

Describe the project and the services they provided in detail.

We worked on the wireframes together. When all the details were specified, they provided the design. After we approved, they started to build, and witihin a month we were able to launch the project.

What was the team composition?

Project manager, Tech lead, Frontend Developer, Designer

Can you share any information that demonstrates the impact that this project has had on your business?

According to our on-site survey our guests rated our website 4.6. We experienced increase of the avg. session length and the page visits.

How was project management arranged and how effective was it?

Our project manager was very proactive, responsive, strict with deadlines and also had great attention to details . They helped us establish fluent communication and workflow. They introduced Slack to our Company, but the core communication platform was Redmine - as we requested.

What did you find most impressive about this company?

- quality work

- they maintained a cheerful and motivated attitude even if we had last-minute, or nasty, requests

- very dynamic approach

Are there any areas for improvement?

We experienced only some minor issues which they fixed almost right away.

Please describe your company and your position there.

The Norwegian Complement Research Group (NCRG), led by professor Tom Eirik Mollnes, is an informal association of scientists focusing their work mainly on the complement system, a part of the hosts’ innate immunity. The group comprises approximately 25 people located at two different laboratories in Norway and is associated to the Universities of Oslo, Tromsø and Trondheim

For what projects/services did your company hire DONE DIGITAL LTD.?

Our group did not have a common identity nor a common hub where collaborators, companies or research institutions could contact us or get information about our work

What were your goals for this project?

The goals were to produce (i) a logo and brand identity and (ii) a webpage reflecting the setup and activities of our group, while being possible to maintain by ourselves.

How did you select this vendor?

I had previous experience with DONE DIGITAL through a similar project (http://www.cardioprotection.eu) and was therefore known to both the company processes (which are smooth) and the high professionalism.

Describe the project and the services they provided in detail.

DONE Digitial designed the brand identity including a logo, color palette first. Thereafter, the webpage was designed during a process including sketches about webpage content and design provided by us and the design team. After finishing the design, the webpage was produced by the production and in the latest step tested and filled with content prior publication.

The vendor also took care of moving the webpage to our server and test it for performance. A very good and sufficient manual/documentation was provided to us, enabling maintenance of the site without help from the vendor.

What was the team composition?

The project team consisted of 2 people from our side and at least 4-5 people from DONE DIGITAL all with specific tasks for the project (planning, design, development, contact with us).

Can you share any information that demonstrates the impact that this project has had on your business?

The project was launched and has generated great attention in our field of research. The leader of the group is highly impressed by the work done and we hope that the product will lead to improved research financing through contacts with companies and most importantly research authorities.

How was project management arranged and how effective was it?

Project management was very impressive. Contacts were always answered timely and reason for the project taking a year was on our side as we had a lot of other projects to complete and could not always allocate time to this project. Communication was exclusively via e-mail and skype. There was no problem with language as all members of the team were fluent in English.

What did you find most impressive about this company?

Clients have direct access to project leaders and the whole team is always involved in all communication assuring that all information is integrated. We did not experience that desires from our side were missed by the team, which is highly remarkable taking into account the big extent of change requests we proposed all the time. In addition, the calm, gentle and productive atmosphere this company shows is highly impressive and eases the work process tremendously.

Are there any areas for improvement?

There is very little to improve. The only thing I would suggest is during the brand identity process to involve the consumer more into the thinking process, which is obviously going on very well in the vendors' company so that the consumer can follow the process better and is prepared when identity sketches are demonstrated.

Please describe your company and your position there.

Leading company in renewable energy sector. Retail & construction.

For what projects/services did your company hire DONE., and what were your goals?

Develop a new website following for the trends

How did you select DONE. and what were the deciding factors?

Price References Chemistry

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Few steps had behind us. Design developing testing corrections launch corrections Had excellent synergy between us during the work

How many people from the vendor's team worked with you, and what were their positions?

Had one main contact, but there were many people involved

Can you share any measurable outcomes of the project or general feedback about the deliverables?

35% increase in organic traffic on our website in 3 months, with 40% more conversion results

Describe their project management style, including communication tools and timelines.

Excellent is every aspects

What did you find most impressive or unique about this company?

Communication client based thinking flexibility

Are there any areas for improvement or something they could have done differently?

not at all