Visit Website

Ship it fast, make it last

4.9
14 reviews

Donatix is a web and mobile application development company that specializes in working with Start-ups and Corporations in the healthcare, financial and travel sector. We do custom app building for the web and mobile, technology consultancy, UI and UX design.

 

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2015
Show all +
Sofia, Bulgaria
headquarters
  • Sofia, Boulevard Vitosha 89, 9-th floor
    Sofia 1000
    Bulgaria
    359885042638
other locations
  • London

Portfolio

Key clients: 
Bayer,  Nivea, Innovative Securities, Methodia, Reloyalty, Help Credit, Vagado, Cocoa Invest, La Koketa
Mobile App and Web Development for Bayer Image

Mobile App and Web Development for Bayer

Bayer is one of the leaders in the pharma sector and their OTC department needed a web system to easily define, communicate and manage promotions with their sales force. Donatix developed an easy to use design for the app. The web interface provides sales management with a real-time overview of orders, customers and sales performance as well as reporting tools. It communicates with a sales and CRM Database and

…
the app via RESTful API. The server is implemented on PHP Laravel framework and provides an easy and reliable way for processing orders to pharmacy resellers on a daily basis. The app proved to be a success and is planned for roll-out in other markets.
Read more...
Web Development for Activity Choices Image

Web Development for Activity Choices

Activity Choices is a sports start-up that handles the problem of finding different sports activities in a user's area and booking classes from one place. They hired Donatix for the web development for the site. Donatix conducted wireframes and customer journey phases to understand the user goals and personas, followed by a design phase. The platform was developed in Vue.js and PHP(Laravel) and it was

…
integrated with payments service provider Epay.
Read more...
Mobile App Development for La Koketa Image

Mobile App Development for La Koketa

La Koketa is a mobile app that gives users outfit ideas based on preferences. They needed a mobile app and hired Donatix for the front and back end work. Donatix implemented a clothes matching algorithm that gives the user a personalized infinite set of outfits. They also integrated the backend platform with the ShopStyle affiliate database to have a broader choice of clothes. The result is a clean and

…
responsive app for the iOS marketplace.
Read more...
Innovative Securities Image

Innovative Securities

iOS,Android App development for investment copmany

Help Credit Image

Help Credit

Cocoa Invest Image

Cocoa Invest

Native mobile app for Danish online investment fin-tech company Cocoa Invest

Reviews

4.9
14 reviews
Sort by

Mobile App Development for Pharmaceutical Company

"I would recommend Donatix to each company or individual seeking digital expertise."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - June 2020
Project summary: 

Hoping to bring their business online, a pharmaceutical company enlisted the services of Donatix to develop a mobile app for them. The app conveys eye-catching scientific information to patients.

The Reviewer
 
51-200 Employees
 
Sofia, Bulgaria
Violeta Boiadjieva
Marketing, Sanofi
 
Not verified
The Review
Feedback summary: 

The apps have been live for two months and the company is pleased enough with the work to order another wave of projects for Donatix. The team is approachable, responsive, and proactive in their communication. A "we can do it" attitude set the team apart from the competition.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Brand Manager of the Consumer Healthcare division of Sanofi Bulgaria pharmaceutical company. We promote to consumers and medical specialists medicinal products, food supplements and medical devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Donatix?

We realized the need to become more digital in our daily operations and especially in the activities with medical specialists. therefore, we engaged Donatix to develop a series of product html apps used for digital product promotion to our customers medical professionals.

What were your goals for this project?

The goal was to introduce a different channel for engagement and communication with the healthcare professionals. The interactive detailing apps, called e-detailers, are being used during each face to face visit to doctors and pharmacists and serve to transmit in eye-catchy and engaging the scientific communication.

SOLUTION

How did you select this vendor?

I have had previous experience with Donatix for websites development. The vendor was selected based on their reasonable costing and the excellent service and skills they have demonstrated.

Describe the project in detail.

We managed to complete the project without delays and interruptions despite the COVID lockdown. the communication between my team and Donatix designer and developer has always run smoothly and we were in constant contact to discuss, implement revisions and improvements.

After the completed design, the app testing phase followed. All needed revisions were implemented timely and with professionalism respecting the time of my sales team who are the actual end users of the app.

What was the team composition?

1 designer and 1 developer, who were both my contact points for their respective areas of expertise.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The apps are being put in use for 2 months now used for product benefits detailing to medical professionals. A second wave of apps development is being assigned to Donatix.

How effective was the workflow between your team and theirs?

I had absolutely no complaints with regard to the workflow effectiveness. Donatix team is easily approachable, responsive and proactive in the communication.

What did you find most impressive about this company?

The attitude "we can do it" and flawless realization of the projects in practice is Donatix most valuable characteristic.

Are there any areas for improvement?

I would recommend Donatix to each company or individual seeking digital expertise.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for GIS services company

"Good design skills, excellent developer skills, good knowledge in client needs."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - May 2020
Project summary: 

A GIS services company partnered with Donatix to build an app that focuses on planning vacations. Users can use the app to learn about the local flora and fauna of the country.

The Reviewer
 
1-10 Employees
 
Sofia, Bulgaria
Ivan Myashkov
CEO, Bitmap EOOD
 
Verified
The Review
Feedback summary: 

The app has been downloaded 1000 times after going live. The company praises Donatix on its easy and effective style that didn't require an on-site presence to move forward with the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Bitmap Bulgaria is established in 2010 by few GIS enthusiasts, who wanted to build a quality GIS services spot on Bulgarian market.

We think, that we succeeded and today – in 2020 we have enough experience and successful projects to stay stable as one of the most innovative GIS companies in Bulgaria. We are certified under ISO 9001:2015 and ISO 27001:2013

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Donatix?

We hired Donatix for mobile app development.They build for us an excellent application for iOS and Android OS.

What were your goals for this project?

To make a mobile guide for one of the highest and largest national parks in Bulgaria- Pirin national park. The main goal was to create a onsite interactive guide for making hikes and walks through the mountaing, using the integrated interactive tourist map and complex information section for the biodiversity there.

SOLUTION

How did you select this vendor?

  1. Mobile app developers survey and short list preparing;
  2. Offer receiving;
  3. Price & features proposal assessment;

Describe the project in detail.

The Pirin National Park app contains all the information, needed to plan your vacation and choose the most appropriate and interesting route for you.

You have a wide range of great tools: an integrated topographic map, the ability to locate your location in it, interactive identification of landmarks, hiking trails, chalets and many other important sites. During the hiking tour you will be able to see how much you have left on the route and what is left.

What was the team composition?

Donatix(the Developer): Designer, team leader, iOS developer, Andorid developer Bitmap(The Client): Qeneral project manager, Content expert, QA stuff

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This application was implemented under the project “Improvement of the conservation status of species and types of natural habitats in the territory of BG0000209 Pirin Protected Area for the Conservation of Natural Habitats and of Wild Flora and Fauna included in the list adopted by decision No 122/2007 of The Council of Ministers, (promulgated, SG No. 21/2007) / protected territory of Pirin National Park”.

Over 1 000 Downloads are performed in the first three months afre publishing the app.

How effective was the workflow between your team and theirs?

Easy and effective remote work environment and progress- on site workshop weren't needed.

What did you find most impressive about this company?

Good design skills, excellent developer skills, good knowledge in client needs.

Are there any areas for improvement?

No, at all.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

New Website Features for HR Services Provider

"The team was always responsive and understanding, and we were confident enough that the project was in safe hands."

See More

5.0

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Oct. 2019
Project summary: 

Donatix created an employer branding product that would be an add-on to an existing online job board. The product consists of front- and backend functionalities and had to account for the legacy system's age.

The Reviewer
 
11-50 Employees
 
Sofia, Bulgaria
Operations Manager, JobTiger Ltd.
 
Verified
The Review
Feedback summary: 

By delivering a new service, Donatix established themselves as a reliable partner and continue to work on other projects. They had weekly meetings to manage the project, keeping the overall budget and timeframe in sight.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work as an Operations Manager at JobTiger ltd. - a provider of complex HR services operating for 20 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Donatix, and what were your goals?

We wanted to implement a new Employer Branding product as part of the features of our online job board www.JobTiger.bg. the product is consisted of several functionalities related to both the frond-end and back-end of the system. The main challenge was the age of the system and the variety of features that have been implemented during the long years of operation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been presented with Donatix contacts and worked on several small projects previously so were willing to try and take on a bigger one.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick of meeting presenting the idea of the desired product. Donatix's specialists got familiar with the present system and its features and provided us with a budget and time frame for execution.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was our main point of contact. In the majority of the project he acted also as back end developer. Front end developes and a graphic designer were also included in the several stages.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Now we have an entire new service in our portfolio and know that we can rely on support from Donatix each time we see that we can improve it. We have established a great relationship mainly as a result of their professionalism and easy way of communication and continue to work with them on several other projects.

Describe their project management style, including communication tools and timeliness.

We had scheduled weekly meetings with the Project manager going through the progress of the project. As the end customer we only used communication tools - Skype.

What did you find most impressive or unique about this company?

Although we had scheduled review meetings we had no issues to communicate any additional or urgent matter in case the schedule did not allow it. The team was always responsive and understanding, and we were confident enough that the project was in safe hands.

Are there any areas for improvement or something they could have done differently?

We are happy with the way they approached our project.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Financial Services Platform

"They are a supportive, flexible and patient team that is ready to help startups like us."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2019 - Ongoing
Project summary: 

Donatix designed and developed a web-based financial platform. This has involved backend development and integration with a system through a custom-configured API.
 

The Reviewer
 
1-10 Employees
 
Sofia, Bugaria
Teodor Sotirov
Co-Founder & CEO, Groupayer
 
Verified
The Review
Feedback summary: 

Stakeholders expect the system to function smoothly. Donatix’s straightforward communication style is complemented by the ability to offer valuable advice. The collaborative group participates in workshops and discussions. They are a productive team that works quickly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an online financial platform for groups payments. The company was established 2018 in Bulgaria. I am co-founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Donatix?

We hired Donatix to develop the whole platform from end-to-end and integrate it with core system of our partner.

What were your goals for this project?

The goals of the project are disign, development of custom financial platform.

SOLUTION

How did you select this vendor?

We were looking for a company that has experience and knowledge in financial sector. We hired them because they had successfully delivered other projects for integration with the core system of the payment service provider that we are partnering with.

Describe the project and the services they provided in detail.

Based on our initial functional specifications and mock ups they made the design of the platform and the website of our company. They always explain how things work and give advices for better solutions. They pationtly listen our requerements and execute them promptly. The backend of the platform is very complex as many variables have to be taken into consideration. Integration with the PSP core system is through API specialy configured for our project. Donatix took active role in this configuration.

What was the team composition?

There are four people on Donatix side working on our project. The whole project team is very supportive. They alocate needed time for workshops and discussions regarding the project with us and/or with our partners.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The integration with the PSP core system is onging and the project is not finished yet. However, we are sure that the platform will work as it supose to.

How was project management arranged and how effective was it?

The communication with the project team is open and productive. The project manager and other members are very supportive. In case of doubts they give us proposals and working solutions.

What did you find most impressive about this company?

Supportive, flexable and patient team who is ready to help start ups like us.

Are there any areas for improvement?

To onboard more people in order to avoid overload.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App and Web Development for International Skincare Company

"Donatix’s workflow was quite effective as they quickly reacted to changes from our side."

See More

5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2017 - Apr. 2019
Project summary: 

Donatix designed, developed, and tested a tablet-based app for an international skincare company. The app is designed to be used by customers while in a store.

The Reviewer
 
51-200 Employees
 
Vienna
Rea Risto
Procurement, Beiersdorf
 
Verified
The Review
Feedback summary: 

Understanding of customers' needs and proper merchandise stocking have improved markedly since the engagement began. Donatix corrected issues quickly and responded equally as promptly to other concerns. They accepted constructive input well, but also brought creative ideas of their own to the table.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a strategic buyer for a leading company in the consumer goods market, specialized in the production and distribution of innovative skincare products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Donatix?

We needed to hire a technical partner to help us with mobile and web development for promotional campaigns of one of our brands.

What were your goals for this project?

We wanted to engage with our customers by creating an interactive tablet app that would be used in our stores.

SOLUTION

How did you select this vendor?

We have strict procurement guidelines, and Donatix was one of the bidders during the process.

Describe the project in detail.

Donatix held several discovery meetings to discuss our goals as well as challenges that could arise. Next, they created a design of the app based on a similar promotion in another country. Once the design was finalized, they proceeded to actual development and testing on tablet devices that would be used in the promotion.

What was the team composition?

We worked with a project manager who served as our main point of contact. He led communication and distributed the work to their backend and mobile developers and a designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app helped us understand more of our consumers’ needs regarding skincare. Therefore, we were better able to determine which products to stock on our shelves.

How effective was the workflow between your team and theirs?

Donatix’s workflow was quite effective as they quickly reacted to changes from our side.

What did you find most impressive about this company?

With a young but intelligent team, Donatix was both open to recommendations and aware of different IT solutions in the market.

Are there any areas for improvement?

No, there were not any areas for improvement.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Redevelopment for Fashion Service

"If something needed our attention, they brought it to us right away." 

See More

4.0

Quality: 
4.5
Schedule: 
2.5
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Jul. 2018 - Mar. 2019
Project summary: 

Donatix redeveloped an iOS app to reflect a value proposition change. They selected and integrated a third-party service and created an algorithm to recommend fashion choices based on user preferences.

The Reviewer
 
1-10 Employees
 
Sofia, Bulgaria
Gergana Krusteva
Co-Founder, Trendsta
 
Verified
The Review
Feedback summary: 

The solution fulfilled all requirements, though development delays drove an extended timeline. Donatix showed healthy initiative, both in their communication and problem-solving. They were direct when discussing roadblocks and quick to offer solutions. Customers can expect a responsive team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and CEO of Trendsta, a start-up company that’s developing and marketing the La Koketa app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Donatix?

For the last five years, our app has suffered from a steady decrease in impressions and downloads because of an obsolete code base and outdated functionalities that impaired UX. After reviewing market dynamics, we decided to pivot the product to target fashion and the way women build outfits and buy clothes. Since we don’t possess an in-house development team, we outsourced the backend and mobile development.

What were your goals for this project?

We wanted to reposition our app as a unique solution that digitized users’ wardrobes and advised them on what to wear. This required redeveloping old functionalities and introducing new features and third-party services. Specifically, we hoped to see improved download volume, conversions, user engagement and retention, and key market penetration.

SOLUTION

How did you select this vendor?

After our first vendor couldn’t deliver, the founder of another startup referred us to Donatix. We signed on to have them develop our backend system, covering user management, third-party service integration, and development of the algorithm that creates outfits for users. Later, we assigned them the mobile app development to better facilitate communication and improve process efficiency.  

Describe the project in detail.

Initially, we had several meetings to discuss requirements, the prototype, user stories, and deliverables. We also organized a meeting with our former vendor so Donatix could better assess the existing code base and plan their process. The planning phase was very thorough, covering all potential pitfalls and scheduling functionality deliverables.

During the development phase, we had regular meetings and calls to discuss algorithm implementation, test new features, report bugs, and come together on some of the essential specifications. Their team tried to stick to the projected timeline, but changes in product requirements and team composition led to delays in the first iteration’s release.

What was the team composition?

We were first assigned an iOS developer and a backend developer, who also served as a project manager. The iOS resource took over the development of both platforms when the backend developer left the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Donatix delivered an app that fulfilled our requirements and launched successfully. Unfortunately, UI changes, third-party selection considerations, and resource turnover led to delays in the development process and a doubling of our timeline. Final success will only be determined after proper marketing investment since ours is a consumer-driven product.

How effective was the workflow between your team and theirs?

Their team was extremely responsive, communicative, and quick with updates. If something needed our attention, they brought it to us right away. We used their planning and feature tracking system and communicated regularly via email, text, and video meetings.

What did you find most impressive about this company?

We were greatly impressed by their proactivity. They were quick to propose actionable solutions to user flow problems, feature improvements, and backend tweaks.

Are there any areas for improvement?

Though the planning process was thorough, development took longer than expected and product delivery was delayed. Both sides shared responsibility, however.

4.0
Overall Score
  • 2.5 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Debugging and Refactoring Codebase for Travel Startup

"They’re definitely my go-to development house for the foreseeable future."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

Donatix handled end-to-end development, fixing various issues within an existent codebase and refactoring it. They also built new features and provide ongoing maintenance services.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
CEO, Tech Travel Company
 
Verified
The Review
Feedback summary: 

Their work helps to better plan the next steps in development, which is especially thanks to their weekly releases, prompt bug fixes, and the efficient workflow between them and the internal team. Donatix’s reliability, friendliness, and professionalism strengthen the collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a tech travel startup that allows people to book hotels and activities through a chat feature.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Donatix?

We needed a vendor to take over our codebase, do some debugging and refactoring, and be our main development partner for adding features and maintaining the website.

What were your goals for this project?

We wanted a stable website that would allow us to add features quickly and effectively. Our previous vendor had built the code with minimal testing, rendering it unstable. We also wanted to follow an agile and test-driven development process.

SOLUTION

How did you select this vendor?

We reviewed multiple vendors, analyzing their skills, team, and cost, and selected Donatix primarily for their team’s skills and excitement to take on the project. We gave them a small task to start with to see what our working relationship would be like, and carried on with them after that.

Can you go into detail about the services they provided and the scope of the project?

They fixed the codebase, liaised with our designer and infrastructure teams, and developed multiple new features for our website. This included Node.js, Amazon Web Services, and MongoDB. They handled end-to-end development, including weekly releases.

What was the team composition?

There was a CTO-type lead developer that pulled on additional resources as needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since hiring Donatix, all bugs were fixed efficiently, and we’ve had a steady and reliable feature release schedule. This has helped us tremendously in planning the next phases of the business.

How was project management arranged and how effective was it?

Project management was great. We had weekly sprint planning calls and shared progress on our scheduling app. Issues were quickly addressed, and new ideas were suggested to better meet our requirements.

What did you find most impressive about this company?

I found Donatix to be a very reliable and dedicated company that genuinely cares about their clients and do their best to meet or exceed expectations. It was very easy to communicate with them, and they have top-notch developers.

I was also impressed by their professionalism and how errors were quickly addressed with a root cause analysis that went above and beyond their immediate development tasks. They gave me the confidence that any new challenge will be reliably tackled and solved. They’ve done everything with a smile and genuine care. They’re definitely my go-to development house for the foreseeable future.

Are there any areas where they can improve?

Honestly, I can hardly find an area for improvement. Perhaps they could add a better way of tracking and documenting issues. That said, I felt that I always knew the status of our work, and if I needed anything, they were easily accessible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Platform Dev for Global IT Solution Firm

“They’re a reliable partner who is professional in what they do.”

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2017 - Ongoing
Project summary: 

Donatix integrated a third party’s portal with an external system, developed an internal news platform, and used PHP and JavaScript to create the frontend of an Internet-based communications portal.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
VP Customer Development, IT Solution Company
 
Verified
The Review
Feedback summary: 

With only one minor bug, the end products have received overall positive feedback. Donatix provided daily updates, remained prompt (e.g., deadlines, reporting), and was honest about challenges they faced during development. Their flexible approach allowed them to deliver on all specifications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of customer development of a global IT solutions firm. We’re an end-to-end solutions provider for utility companies. We take care of billing, CRM software, portals, and bespoke development for our customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Donatix?

We needed the skill set to develop a web platform for our firm because we didn’t have the in-house resources.

SOLUTION

What was the scope of their involvement?

They integrated our customer’s portal with an external system which dealt with technician booking for visits to users’ homes.

There was an internal news platform and gallery that showcased events and pictures. It was integrated with the internal authentication, authorization systems, and identity management.

They also developed an internal Internet portal where our customer could communicate with their employees. They helped with the design and custom development of the portal. They used PHP and Javascript for the frontend.

What is the team composition?

We worked with four people from their team. We worked directly with the designers and developers, but the project management stayed with us.

How did you come to work with Donatix?

We were looking for resources and got in touch with Donatix’s management after some colleagues recommended them.

How much have you invested in them?

We’ve spent around €50,000 ($62,335 USD).

What is the status of this engagement?

We started working with them in July 2017 and the relationship is ongoing as we work on other projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback has been positive. There hasn’t been any significant negative feedback either. We had one bug fix, but it wasn’t anything critical or disturbing.

How did Donatix perform from a project management standpoint?

They are excellent. They give us daily updates on the work they’ve completed the day prior as well as work they’re planning to do. They report on time and let us know if there are any obstacles.

We have occasional in-person meetings but mostly communicate via phone, email, and Skype.

What did you find most impressive about them?

They are able to respond quickly and professionally to our team’s demands. They meet all of the tight specifications and customer requirements. They’re a reliable partner who is professional in what they do. We’ve never missed any deadlines or commitments to our customer and their quality of work is very good.

They are very flexible and we’ve managed to establish a good rapport with them. Our relationship is smooth and straightforward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Native iOS & Android Dev for Online Investment Service

“They really respect their clients and look towards building long-term relationships.”

See More

5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Ongoing
Project summary: 

Donatix used rigid specifications to develop a native iOS and Android application, and is currently working on mobile designs for future versions.

The Reviewer
 
1-10 Employees
 
Copenhagen, Denmark
Peter Hjortholm
CTO, Cocoa Invest
 
Verified
The Review
Feedback summary: 

User acceptance testing shows that the product is functioning successfully. Transparent progress reports, precise conveyance of information, and accurate delivery have proven Donatix’s performance capabilities.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Cocoa Invest, a European fintech company that provides online investment services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Donatix?

We had developed our product’s backend and web version, but the bank we were negotiating with at that time really wanted us to go live with a mobile version. We decided to reach out to a third party.

SOLUTION

What was the scope of their involvement?

The initial involvement was to develop native iOS and Android applications. Since we’d already developed the web version, we had an exact vision of what we wanted to do and how we wanted it done. The spec was firm and detailed in every aspect. Donatix started development right away, and although this was the sole basis of our relationship originally, it evolved into something more over time.

They also got involved with our business, and have a great understanding of our business domain in general. We sometimes went through with their ideas when they challenged us, but other times, we told them how things needed to be.

Initially, we were only working on development for the two mobile platforms. Now, they’re doing the mobile products’ design for the next version. Afterwards, we’re also going to release those ideas to our web version of the product.

What is the team composition?

We work with five people, including a product manager, two developers, a tester, and a person who handles documentation.

How did you come to work with Donatix?

We searched online and found Donatix, 2–3 companies in India, and one from Slovakia. We told each company about the idea and had them all sign NDAs before proceeding with anything.

Donatix stood out as a good team, and they were strong in communication as well as realistic about their own skill set. Many organizations we’ve spoken to claim to be able to do everything, but that’s impossible. Donatix’s cost-effectiveness was also a deciding factor.

How much have you invested with them?

We’ve spent around €10,000 ($11,964 USD).

What is the status of this engagement?

We started working together in October 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve delivered the first release despite us being a bit late providing information to them, which proves their performance abilities. We haven’t launched the product yet. We ran user acceptance testing on it, and everything is functioning properly. That’s as far as we can get with this release.

Donatix has performed with accuracy, and their final delivery definitely met expectations.

How did Donatix perform from a project management standpoint?

They’ve been great. They have a very good project manager who is strong in communication and language skills, as well as with conveying decisions to his teams. If we talk in the morning, the developers know what’s going on by mid-day. This can be a challenge if far away from one another, but their project manager passes information on with precision and detail. We use Skype, and it’s efficient for presentations.

They challenged us if we really wanted to do something for the user experience. We have a very constructive collaboration with them. We’re very open to hearing their ideas when they present them, which are usually good. We’re also aware that core features and functionality must remain here in Copenhagen due to us being a highly regulated business.

We’ve done continuous delivery throughout the process. We knew where they are with the product, and they delivered a mobile version weekly that we could check out on both devices. We knew all along that we were making good progress and that they were on schedule.

What did you find most impressive about them?

They greatly respect their clients and relationships with them. They came back to my colleague and asked him if it was okay if they engaged with a similar company. We told them it wouldn’t be okay because it’s too close to what we’re doing. They weren’t obliged to ask us because there’s no NDA or clause that tells them they can’t develop in this area, but they asked us out of respect. When we told them no, they were fine with that decision. This shows that they really respect their clients and look towards building long-term relationships.

Do you have any advice for potential customers?

Be open about what is wanted, but also be specific. Specificity is important when engaging with third parties. It’s also important to be receptive to new ideas with Donatix, because it might help the relationship develop into something more.

5.0
Overall Score Every aspect has been great. Their initiative to expand their domain knowledge proves how motivated they are to developing a long-term relationship.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Dev for Sports Activities Booking Platform

“Donatix were capable of delivering on all fronts of creating the web platform functionalities."

See More

5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

Donatix works on website and mobile application development for a startup. They coded the platform from scratch, working on the frontend and backend, as well as the database, user experience, and interface.

The Reviewer
 
1-10 Employees
 
Sofia, Bulgaria
Stefan Ivanov
Co-Founder, Activity Choices
 
Verified
The Review
Feedback summary: 

The platform is currently undergoing beta testing and has received positive feedback so far, with particular praise for the functionality. The team collaborates effectively and manages the project smoothly, using an Agile development approach and carefully tracking the work completed. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the three co-founders that established ActivityChoices.com, which is a startup. It’s a web platform that provides passes for customers to go to sports facilities or take classes in different sports, such as swimming, karate, yoga, pilates, or dancing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Donatix?

We were looking for a full-stack developer to help us build a website, a mobile application, a database, and a fully-functional backend with transactional capabilities. We wanted comprehensive technical assistance in getting our startup off the ground.

SOLUTION

What was the scope of their involvement?

We wanted the platform to allow us to offer to customers in Bulgaria the ability to purchase their digital passes. They also helped us with UX [user experience] and UI [user interface] design. They didn't use WordPress or any other template; they coded our website from scratch.

We did the design for the frontend together. Along with their in-house designer, we came up with initial ideas for the screens and the look and feel of the web platform. They're going to build the app for both Android and iOS. Currently, we’re still working on the web platform functionality and will then develop the mobile application.

What is the team dynamic?

We frequently interact with 4 members of their team, but we understand that additional people are working on our assignment as well. There was a project manager, a designer, and a frontend and backend specialist.

How did you come to work with Donatix?

We put out an advertisement in JobTiger and they contacted us. There was a high degree of understanding from the very first discussions about what we wanted to produce, as well as some initial preliminary ideas. This indicated that we could benefit from their experience in building other applications and websites so that we don't have to come up with everything from scratch.

How much have you invested with them?

We've spent $10,000–$50,000 with them. Their rates are around $25–$45 an hour. 

What is the status of this engagement?

We've been working with them since July 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Donatix were capable of delivering on all fronts of creating the web platform functionalities, as well as the mobile app. They’re collaborative and creative. It's been a pleasure to work with them so far.

We invited 30 beta testers to purchase sports passes and give us reviews. The testing is going very smoothly and we already have some ideas based on customer feedback as to how we can add on and introduce additional features. Overwhelmingly, the testers like the platform and its functionalities. Some of their comments were cosmetic or had to do with how the platform asks for too much personal information, which aren't faults or shortcomings of the software development. Those are details that we can easily fix.

How did Donatix perform from a project management standpoint?

Our engagement is structured in phases and we really value breaking up the deliverables in this way. We had phase one, which is a beta testing phase, and then release one, which works on additional functionalities and improvements on the beta release.

We are using the Agile software development approach, which has been working very well. They come up with screens and deliverables every other week that we can review and comment on. They can fix as we go along so that we don't lose time of having to go back too many steps. From a project management point of view, this Agile methodology of work has been working great for us.

Regarding fixing issues or coming up with additional features, we've been using a shared Google spreadsheet on which they indicate the requests that they've received, are in progress and completed. Once they are completed, we go out and we say whether we have tested and accepted the deliverables. This has also been working very well.

What did you find most impressive about them?

I've always looked for people who are proactive, who come up with ideas of how things can be done better. We've seen that with Donatix. We've come up with detailed specifications of how we see things, and they come back with their ideas. On several occasions, we embraced their ideas.

Are there any areas they could improve?

On timing, they could have delivered some things a bit faster but there's always a trade-off whether you want things fast or you want things done well. They lean more towards delivering a better product rather than delivering overnight and delivering a sloppy job. We're very happy with their delivery overall.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We got what we hoped we could get from Donatix.
  • 5.0 NPS
    Willing to refer