How did you select this vendor?
Observing the problems with shift management, I decided that introducing a bespoke website might be the best solution. I contacted Dog and Rooster, as I had worked with some of their people before. After preliminary consultations, I was convinced that they were the right team for the job.
Describe the project in detail.
Dog and Rooster developed a bespoke shift management website. With the new website, our employees and machines function according to the correct skill set, taking into consideration numerous variables like 24-hour operations. The whole production process is almost totally automated; we can predict possible obstacles and find countermeasures ahead of time, avoiding any lost time or productivity.
We continue the collaboration. It took us a while to stop using manual tools and informal communication for managing the shifts, but all of our processes are now based on the new, bespoke software. As we collect feedback, we present it to Dog and Rooster so they can add new functionalities to the system.
What was the team composition?
The team included a creative design team, a professional programming team, a detail-oriented QA team, and a project management team.