DO OK

BACKGROUND

Please describe your company and your position there.

I'm the Project Lead of the EUvsVirus Winning Solution halloSophia.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DO OK, and what were your goals?

We started the Project as volunteers to fight the economic crisis, after beeing selected as one of the winning solution at the EUvsVirus we needed to scale up our software team fast and needed addtional, mission-driven software development workforce

SOLUTION

How did you select this vendor and what were the deciding factors?

We came in contact with dook because they are specialized in software with added value and had also volunteered for EUvsVirus.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a couple of workshops and a getting to know each other, as with many other software companies. However, only DOOK was able to support us in the way that the urgency and time constraints required: just get the job done and support fast with whatever's needed.

How many people from the vendor's team worked with you, and what were their positions?

2 Senior Developers Frontend (React)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They where super-fast in adopting our planning and added value to our project within hours!! Super Awesome job

Describe their project management style, including communication tools and timeliness.

In our case DOOK primarly worked in our project management setup and that is absolutely uncomparebly with others: where superfast in adopting our system and contribute to our solution within hours

What did you find most impressive or unique about this company?

Hands on mentality: Just hoped in and helped, where we needed help the most (whatever that was by that time)

Are there any areas for improvement or something they could have done differently?

nothing to add here

BACKGROUND

Please describe your company and your position there.

Nexocode is a polish software company that ships smart, high-throughput digital solutions including machine learning mechanisms that elevate businesses. I'm the CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DO OK, and what were your goals?

We requested help in developing client-side web modules, for already functioning and widely used IT product. DO OK provided 2 highly professional, front-end developers that joined our team.

The main goal of the project was to deliver a fully functional internal social platform for technology specialists. The platform consists of different modules associating different groups of people with specific skill sets and helps groups from all around the world to easily share knowledge, resources, and contacts

SOLUTION

How did you select this vendor and what were the deciding factors?

We executed several interviews with other vendors. DO OK provided the most suitable engineers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

DO OK developers took full part of the whole development process - including design and technology arrangements. They served with professional knowledge when it came to code review or improving the existing codebase.

The order consisted of 70 hours / per week of project engagement and included remote work, participating in the whole planning process, and a few days of project kickoff in our company headquarters.

How many people from the vendor's team worked with you, and what were their positions?

DO OK provided 2 frontend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to DO OK support we could introduce a new platform module for one of our flagship products. It extended our portfolio and strengthened business relations with clients.

Describe their project management style, including communication tools and timeliness.

Developers from DO OK were highly cooperative, responsive, and effective in communication. They adapted very quickly to our work style and project management process. Whole order arrangements and settlements were handled very smoothly by the DO OK account manager.

What did you find most impressive or unique about this company?

DO OK is ready to accept any challenge and can help with projects on any development stage. Their specialists are very efficient and still remains very communicative

Are there any areas for improvement or something they could have done differently?

In Nexocode we are very satisfied with every step of our cooperation.

BACKGROUND

Please describe your company and your position there.

GovTech Polska is connecting public administration needs with the best innovator’s ideas. The aim of the program is to improve the dialogue between public administration and innovators: SME entrepreneurs, start-ups, and the scientific community. All those who, together with us, want to find the most innovative and effective solutions to the real challenges of public administration.We believe we all share a passion, a creative drive and willingness to question and disrupt existing structures. All those are necessary to create the impulses that will bring Poland to an entirely new level of development, improving our economy and the standard of living of all.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DO OK?

We wanted to solve a problem with disinformation about coronavirus on the internet. The number of false news items on the internet has been growing and their goal is to spread disinformation and panic in the period of epidemic threat. The #FakeHunter project was born out of the need to counter such a situation and in a bid to make websites and all social media users share only true messages in a responsible way.

What were your goals for this project?

The goal was to engage internet users to identify and report fake news, volunteers to evaluate them, and Polish Press Agency to approve and fight with them.

SOLUTION

How did you select this vendor?

They have been chosen because of their experience in the field of software development.

Describe the project and the services they provided in detail.

DO OK was responsible for whole developing process. They had chosen to work with Python & Django + React.js and Amazon cloud. They developed an web application and Chrome&Firefox add-on.

What was the team composition?

The team was 10 developers, Business Analyst and Project Manager form DO OK, Product Owner from GovTech and business owner & consultants from Polish Press Agancy.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Polish Press Agency was thinking about having that kind of software since oct 2019, but corovirus situation accelerated that idea. DO OK make the impossible, because in 4 weeks they gave us a solution we needed.

How was project management arranged and how effective was it?

Project management was very impressive. Their team regularly complied with deadlines and always communicated delays well ahead of time. We communicated exclusively with Microsoft Teams and Jira.

What did you find most impressive about this company?

they completed the job in a extremely short time and they did the job right!

Are there any areas for improvement?

Nothing coming to my mind.

BACKGROUND

Introduce your business and what you do there.

I’m the product owner of Zwolnieni z Teorii, an educational nonprofit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DO OK?

We’ve had a student platform active for five years. We needed help with designing and implementing a platform to engage teachers.

SOLUTION

What was the scope of their involvement?

DO OK developed our responsive web platform based on the sketches we provided. Teachers can use it to support students on their social projects.

What is the team composition?

DO OK assigned five frontend developers, a project manager, and an account manager, who was very close to this project and always open to talk.

How did you come to work with DO OK?

We sent a brief to many software houses, and we chose DO OK because of how well they understood our challenges from the first contact. They invested a lot of time in understanding our needs and prepared a tailored offer for us. They also shared the same values as us, which was important for me. I believe they shared our social mission since our first contact.

How much have you invested with them?

We spent $50,000.

What is the status of this engagement?

We worked with DO OK from June until September 2019. We’ve finished this project, but I’m sure we’ll collaborate again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to our collaboration with DO OK, we have a platform for students and teachers now and can scale our business and social impact. The platform is quite fresh, but we already have 500 registered Polish teachers. We have thousands of students working on their projects, and the platform we prepared with DO OK is working very well. 

How did DO OK perform from a project management standpoint?

We had a very short period of time to do this project, but I was confident throughout the process because of DO OK’s high level of project management. The team was always engaged and self-disciplined. They’re professionals in agile workflows, which is what we used for this project. 

I participated in the daily scrum meetings and received a report about their progress and our budget every week. Communication with all team members was great. If they had any doubts or questions, they always asked. We talked via Skype and Slack and always worked closely together.

What did you find most impressive about them?

I represent an NGO. To me, DO OK’s greatest strengths were their extreme professionalism and understanding of our social mission. It mattered to them that we were changing the world for the better. I felt we were one team with clear social goals.

I was also impressed by the fact that the developers were always looking for alternative solutions and applied less time-consuming solutions. As a client, it was important to me that they approach the project from my perspective.

Are there any areas they could improve?

No, I’m looking forward to working with them again.

Do you have any advice for future clients of theirs?

It’s important to maintain communication and discuss the social impact of the project. DO OK cared about our communities. It wasn’t just about business. 

BACKGROUND

Please describe your company and your position there.

Translavic BV is a language service provider with a strong focus on quality and professionalism, mainly working with the EU institutions but also with business clients. I am the translation project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DO OK?

We cooperated with DO OK in preparing interactive tasks for our eLearning course in post-editing machine translation.

What were your goals for this project?

We needed a reliable web app for interactive tasks in our eLearning course that would become key competitive advantage in the sales of the course. The interactive tasks are also an important instrument to achieve high-quality post-editing services that we offer to our clients. The interactive tasks had to be integrated with the eLearning platform of our choice.

SOLUTION

How did you select this vendor?

We have been comparing the offers of 7 companies and selected DO OK, as the reviews of the projects they have completed were positive, and their vision of implementation of the project was close to our expectations. As efficient communication and intercultural awareness are important for us, it was another criterion that convinced us this vendor will be a good choice.

Describe the project and the services they provided in detail.

The project consisted of developing interactive linguistic tasks for the eLearning course and integrating them with the online eLearning platform. The main required functionalities included text editing, comparison and providing feedback. The project began with a discovery workshop which allowed us to establish the proof of concept. Before completion, the product was available for testing and DO OK provided full support with adjusting the product based on our feedback.

What was the team composition?

Due to the narrow scope of the project, one resource was working full time, QA was commissioned.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is an important part of our quality improvement process, and also plays a key role in the introduction of a new service in our business portfolio - post-editing of machine translation.

How was project management arranged and how effective was it?

The project was managed very efficiently, with full adherence to deadlines, effective introduction of changes, high responsiveness, effective communication, and meetings. The project management was strongly purpose-based and did not include any redundant communication or processes.

What did you find most impressive about this company?

DO OK is willing to undertake any challenge we might encounter in the project and provide full support. They take into account the needs of our organization and the purpose of the course. The web app was produced in short terms and fully relevant to the user story. The task was challenging, so the vendors we previously worked with either refused to attempt the project or could not deliver the product within the defined time limit.

Are there any areas for improvement?

I believe DO OK shows high standards both in software development and in customer communication.

BACKGROUND

Introduce your business and what you do there.

We're a software agency that focuses on design and development for startups. I'm an account manager responsible for project maintenance and client cooperation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DO OK?

We needed extra help for two concurrent commercial projects, and we looked for a vendor who could provide senior development services and maintenance.

SOLUTION

What was the scope of their involvement?

For both projects, I was in touch with their CEO. They found matching profiles within his crew and took responsibility for recruiting. He provided candidates to us, and we built a team within a week. All of their work involved frontend development, and then they provided the maintenance services we needed. They picked up open topics and answered calls.

What is the team composition?

Most of our interaction was with three developers and the CEO.

How did you come to work with DO OK?

One of our colleagues recommended them, so we looked over their Clutch page to explore some of their previous projects. We reviewed a couple of companies, but DO OK was the best company on our list.

How much have you invested with them?

The engagement cost around $17,500 USD.

What is the status of this engagement?

We started working together around October 2018, and we finished our collaboration in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They maintained a similar culture across both projects. They were consistent, and I knew what to expect in the second project. Their communication levels were very good, and their English was strong. We had a clear impression of who was responsible for what, and they were always very responsive. The team was very independent and agile and didn't need a lot of oversight.

How did DO OK perform from a project management standpoint?

Communication was very good. I never struggled to reach them. They were also very proficient. All their developers were very skilled, but also modest, almost to a fault.

What did you find most impressive about them?

They were a team extension, but they treated the collaboration like it was their own project. All the developers we worked were consistent, and their skills fit the project well. They estimated the time of the engagement in each case. Estimations were very close to reality, they were professional, and their documentation was thorough. It will be easy to make any future changes.

Are there any areas they could improve?

We never came across any big issues. Their developers seem to live in different cities, but we appreciated their remote culture. If we were to hire them for paid programming or more complex projects, that might make things more difficult.

Do you have any advice for potential customers?

Agree on your timeline and the developers you want to work with. Their mid-level developers are fairly advanced, so their senior and mid-level members are all great to work with. If you need an architect or a highly involved team member, ask about their seniors.

BACKGROUND

Please describe your company and your position there.

10Clouds is a software development and design house. We serve clients throughout the world, mostly in the US and Europe. Our services include mobile app development for iOS and Android, web development in JavaScript (AngularJS, React), backend development in Python, and UX/UI design, as well as team augmentation in selected technologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DO OK?

We needed an extra set of hands to help us deliver our projects.

What were your goals for this project?

Due to incoming projects at our company, we were looking for extra support in web development since we couldn't cover it with our own capacity.

SOLUTION

How did you select this vendor?

Thanks to our business relationship, we were able to choose this company. Another positive factor was that they are located in the same country.

Describe the project and the services they provided in detail.

They were involved with multiple projects we were working on at that time, so it's not possible to describe all of them. For all the projects, the developers supported our in-house web development team.

What was the team composition?

We had about 4-5 people engaged in our projects.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re delighted with their work and the best proof for that is the fact that they are still working with us on more recent projects. We have many projects that require multiple resources from a software house, so it’s always advantageous to have a reliable provider.

How was project management arranged and how effective was it?

We use Slack and Jira to manage our projects. They take a very cooperative approach to project management.

What did you find most impressive about this company?

The team has been excellent at adapting to all the conditions of our different projects.

Are there any areas for improvement?

No, we’re happy with their work.

BACKGROUND

Please describe your company and your position there.

I’m the IT Project Manager at Ideamotive. We provide web and mobile technologies with interactive UX/UI design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dook.pro?

We needed an expert in Node.js to design and build an application for us.

What were your goals for this project?

To obtain an application that would communicate with an external provider’s API and have a structure that allows for future integrations with additional providers.

SOLUTION

How did you select this vendor?

They were recommended to us.

Describe the project and the services they provided in detail.

They designed and developed our application in Node.js.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project had a critical impact on our client’s operations.

How was project management arranged and how effective was it?

We managed the project internally with support from the client’s side.

What did you find most impressive about this company?

I’m pleased with the cooperation between our teams. Their developer was hardworking, professional, and focused on delivering our project. We were well supported in every matter.

Are there any areas for improvement?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I am the head of concept and innovation for a caregiver networking platform. We created a solution to help primary caregivers support sick individuals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

We were looking for a business and development partner that could develop a web and mobile application for our platform.

SOLUTION

What was the scope of their involvement?

dook.pro built the whole platform using the designs and wireframes we created; they also developed the backend. They built a native mobile application and a web application. It is a network solution, so a lot of people are connected to it.

They added some functionalities, such as a task calendar where caregivers can share tasks and distribute them to others. It facilitates communication and has a service platform where users can purchase services. dook.pro currently provides maintenance.

What is the team composition?

The number of members on the team has varied depending on the project stage. We've had a project lead throughout, as well as backend developers and developers for both iOS and Android. 

How did you come to work with dook.pro?

Someone on our team found them.

How much have you invested in them?

We have invested between $200,000–$1 million.

What is the status of this engagement?

We've worked with them for quite some time. We began working with them in 2016, and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The development has been quite stable, and we haven’t had many issues or much downtime. They're fast to react and good at helping with problems. The application’s heavy users are happy with it. The platform meets all their needs, which is helpful for them. We haven’t received any feedback about technical issues.

How did dook.pro perform from a project management standpoint?

The project management varies over time. We had problems at one point, but our new project lead does well. We communicate through Jira and Trello.

What did you find most impressive about them?

They have a good, solid project development team that unites many different competencies. They're thorough and have a lot of their processes worked out. 

Are there any areas they could improve?

Their agility could be stronger, but that has something to do with us being situated in different countries. 

BACKGROUND

Introduce your business and what you do there.

We provide an expert-opinion aggregator focused on product reviews from newspapers, magazines, and so on. I'm the founder and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

We had some technology in place, which was built by another company. We weren’t very happy with it, so we reached out to dook.pro to redevelop the entire platform.

SOLUTION

What was the scope of their involvement?

We have iOS and Android frontend applications, both of which were re-engineered and partly redesigned by dook.pro. They also restructured our backend, which is quite complex. They simplified it and put it together in a smart and forward-looking way.

We previously handled the content manually, but dook.pro developed a completely new concept that allowed us to skip that process. Everything is now 100% automated. It’s tremendously improved our scalability, both from a technical and a financial perspective, cutting out every manual step involved in handling the data.

What is the team composition?

We’ve worked with 6–7 members of their team, including Dmitrij (CEO, dook.pro) and a project manager, with whom I liaised quite a bit. We had one backend and two frontend engineers, and there were a couple of other people involved tangentially. I liaised less with those, but my CTO did so more.

How did you come to work with dook.pro?

My CTO had worked with them before, so he suggested that we should also use them for this project.

How much have you invested with them?

We’ve spent €50,000 [$58,023 USD] so far.

What is the status of this engagement?

We started working with them in late January 2018. They delivered the product last week and we've just gone live. We’ve put the next steps on hold for a couple of weeks, but we’ll pick up afterward. We have an extensive roadmap that we want to develop quickly, over the next weeks and months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m extremely happy with dook.pro’s work. They picked up what I regarded as a complicated project—which the previous team couldn’t deliver—and delivered a product within five months or less. We’ve had a near-complete overhaul of all the technologies involved.

They had to familiarize themselves with some of the scraping technologies used. It was all done quickly and I was surprised by their ability to simplify the whole database and scraping structure on the backend.

My CTO was pleased that we now have just one database, one input/output API, and one scraping tool. Previously, these were all a mishmash of various tools. We had a complex infrastructure and we now have a very simple, straightforward one. In conclusion, if my CTO is happy, then I’m happy.

How did dook.pro perform from a project management standpoint?

They came up with appropriate tools depending on task's complexity, from Excel to a dedicated project management tool. They answer all our questions over Slack, and we can use the tool to bring everyone up-to-speed quickly. It’s worked very well.

The overall process of working with them was efficient. Every member of their team is very much up to their role. They provide assistance whenever we have a question or need feedback. My CTO handled much of the interaction, but I got involved in feature discussions, given that I’m the spiritual father of this project. They made constant suggestions, and never left open-ended questions.

What did you find most impressive about them?

We’ve used some specific backend technologies and I’ve been impressed by their ability to get up-to-speed with those. dook.pro was also capable of suggesting immediate improvements. They reached out to worldwide communities in order to find answers to the questions we had.

I’ve liked their eagerness and proactiveness on tacking the various issues we had, in terms of complexity and the previous team’s inability to deliver. dook.pro managed to deliver the product in five months, whereas we'd struggled with the previous team for a considerably longer time and for more money.

Are there any areas they could improve?

Not really. We had a not-so-pleasant experience with our previous team, but I’ve really liked dook.pro. They’re truly a team; if I address a question to the wrong person, I will immediately get contacted by the right one. I’m extremely happy with them and I’ve promised to bring them a cake the next time I’m there.