DKS Systems

What evidence can you share that demonstrates the impact of the engagement? 

Although I don’t have any specific metrics, we’re very satisfied with their work. We appreciate their efforts and the entire process has been seamless. 

How did DKS Systems perform from a project management standpoint?

We primarily communicate via email. If it’s urgent, I can call them but I always hear back in hours, if not minutes. They keep track of the time and budget very well. If we’re running out of resources, they make changes and keep us informed about their choices. Overall, communication has been fantastic between our teams. 

What did you find most impressive about them?

They were willing to learn a complex software and work with our needs, which was great. They helped guide us in the right direction and created the best, cleanest final product. There have also been no surprises about costs or constraints because of how communicative they are. 

Are there any areas they could improve?

Although everyone would love lower prices, there is no area for improvement. 

Do you have any advice for potential customers?

Bring a detailed plan to the project. If you give them vague instructions, they’ll create something that may not match your ideas. Allow them to help you achieve the best UX possible by describing your ideal end result.