Website Development for IT Services Company
- Web Development
- Confidential
- Oct. - Nov. 2022
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They were able to achieve all of our goals and exceeded our expectations."
- Other industries
- Ahmedabad, India
- 1-10 Employees
- Online Review
- Verified
Divine Infosys designed and developed a WordPress website for an IT services company. They created wireframes and mockups, integrated email subscriptions, and provided training on how to use the CMS.
Divine Infosys’ work led to a 30% increase in unique visitors per month and improved search engine visibility. The website accurately represents the brand and services, increasing conversion rates by 15%. The team was highly organized, efficient, and responsive to any questions or concerns.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Team Lead, I am responsible for overseeing and coordinating all aspects of the project from start to finish. This includes managing the project schedule, budget, and resources, as well as communicating with all stakeholders involved. My primary goal is to ensure that the project is completed on time, within budget, and to the satisfaction of all stakeholders.
I will work closely with my team members and any external partners to ensure that the project runs smoothly and that all deadlines are met. I am excited to lead this project and am committed to delivering high-quality results.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Divine Infosys, and what were your goals?
We hired Divine Infosys to help us create a modern, user-friendly, and visually appealing website that accurately represents our brand and services. Our goal was to have a website that was easy to navigate, loaded quickly, and optimized for search engines.
Additionally, we wanted to have a robust content management system that would allow us to easily update and manage the website's content. We also had goals of increasing our online visibility, generating more leads and boosting our online reputation and presence. Overall, we were looking to have a website that would be a valuable asset to our business and help us achieve our online goals.
SOLUTION
How did you select this vendor and what were the deciding factors?
We selected Divine Infosys as our vendor for website development after a thorough selection process. The deciding factors included: Reputation: Divine Infosys had a good reputation for delivering high-quality websites for various industries, which gave us confidence that they could handle our project. Experience: The team at Divine Infosys had extensive experience in website development and had a strong portfolio of previous projects that they had completed.
Expertise: Divine Infosys had a team of experts in different areas of website development, including design, development, and search engine optimization. We were confident that they could handle all aspects of the project.
Communication: Divine Infosys was very responsive to our queries, and they were able to provide clear and detailed explanations of the process and their approach. Cost-effective: Divine Infosys's prices were very reasonable, and their proposal clearly outlined the costs and timelines for the project, making it easy for us to budget for the project.
Flexibility: Divine Infosys was willing to work with us to create a website that met all of our requirements, and they were open to making changes and revisions until we were completely satisfied with the final product. In conclusion, Divine Infosys's reputation, experience, expertise, communication, cost-effectiveness, and flexibility, made them an ideal choice for us and we are satisfied with our website development project outcome.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope of work for the website development project included the following steps: Discovery and Planning: During this phase, we worked closely with Divine Infosys to understand our business, goals, and requirements for the website. We also discussed the website's structure, features, and overall design. Design: Divine Infosys created wireframes and mockups of the website, which we reviewed and provided feedback on.
Once the design was finalized, they created the final visual elements, such as graphics, icons, and images.
Development: Divine Infosys then built the website using the WordPress content management system. They also integrated various features, such as contact forms, email subscriptions, and social media integration.
Testing and Quality Assurance: Divine Infosys performed a thorough testing process to ensure that the website was functional, responsive, and met all of our requirements. They also performed quality assurance testing to make sure that the website was free of bugs. Deployment: Once we were satisfied with the website, Divine Infosys deployed the website to our hosting platform. They also provided us with training on how to use the content management system.
Key Deliverables: A modern, user-friendly, and visually appealing website A responsive design that works on all devices A robust content management system Search engine optimization (SEO) Integration of various features, such as contact forms, email subscriptions, and social media integration Training on how to use the content management system T
echnologies used: WordPress as the content management system HTML, CSS, and JavaScript for front-end development PHP for server-side development MySQL as the database management system Search engine optimization (SEO) techniques to ensure that the website is visible on search engines.
How many people from the vendor's team worked with you, and what were their positions?
A team of six people from Divine Infosys worked with us on the website development project. They were: Project Manager: This person was responsible for overseeing the project and ensuring that it was completed on time, within budget, and to our satisfaction.
Designer: This person was responsible for creating wireframes, mockups, and final visual elements of the website, such as graphics, icons, and images. Front-end Developer: This person was responsible for coding the website using HTML, CSS, and JavaScript, ensuring that it was responsive and user-friendly.
Back-end Developer: This person was responsible for coding the website's server-side functionality using PHP, and integrating features such as contact forms and email subscriptions. Quality Assurance Engineer: This person was responsible for testing the website to ensure that it was functional, responsive, and free of bugs.
SEO specialist: this person was responsible for implementing SEO best practices, making sure the website is visible on search engines. All team members were highly skilled, dedicated, and responsive throughout the project, which helped to ensure the success of the website development project.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Measurable outcomes of the project include: An increase in website traffic: Since the launch of the new website, we have seen a significant increase in website traffic, with a 30% increase in unique visitors per month.
Improved lead generation: The website's lead generation forms have also seen a 25% increase in submissions, which has led to more potential customers. Improved search engine visibility: As a result of the SEO optimization, our website's search engine visibility has increased and we now rank on the first page for several relevant keywords, which is leading to more organic traffic. Enhance brand representation:
The website accurately represents our brand and services, which has helped to improve our online reputation and visibility. More conversion rate: The new website design, structure and features has helped us to increase the conversion rate by 15%.
Describe their project management style, including communication tools and timeliness.
Divine Infosys's project management style was highly organized and efficient. They used several communication tools and methods to ensure that the project was running smoothly and that all deadlines were met. These included: Project Management Software: Divine Infosys used a project management software to track the project's progress, assign tasks, and communicate with the team. This helped us to have a clear view of the project's status and progress at any time. Email and Phone Communication: Divine Infosys was quick to respond to any queries or concerns that we had via email or phone. They were always available to discuss any issues and provided regular updates on the project's progress. Video Conferencing: They also used video conferencing to have face-to-face meetings with our team, which helped to improve communication and collaboration.
What did you find most impressive or unique about this company?
Divine Infosys impressed us with their expertise in website development, flexibility in customizing the website to our needs, clear and responsive communication, professional approach and commitment to delivering high-quality results. They were able to achieve all of our goals and exceeded our expectations. We would highly recommend them for any website development project.
Are there any areas for improvement or something they could have done differently?
There are no areas for improvement at this time, it means that they have done a great job and that the project was successful.
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS