Divelement Web Services

Please describe your company and your position there.

I’m a co-founder for an education technology company. We make law school easier through a revolutionary web application.

For what projects/services did your company hire Divelement Web Services, and what were your goals?

Our app needed some work to become a true minimally viable product. We hired Divelement to implement additional features to both our core app, as well as supporting services, like shoring up our checkout flow.

How did you select this vendor and what were the deciding factors?

We searched online for web developers. After shortlisting a few, we contacted Divelement. Eddie was responsive from the start. We hired Divelement because it is a US-based company; it is an agency, and not a single developer; it’s rates are competitive; and because it has experience improving existing code bases.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked Divelement to complete four deliverables in our react app:

1. to implement a drag-and-drop feature in a text editor
2. to implement a custom algorithm that displays flashcards to students in a certain order
3. to implement proper handling for expired web tokens
4. to complete integration for Stripe checkout

They took my vague guidance and transformed it into a detailed scope of work, along with corresponding timelines and milestones. We had a planning meeting to discuss it. After I approved it, we had our kickoff. They assigned a full-time junior developer to our project, with a senior developer guiding him and doing reviews of his code. A project manager kept everyone on track. We met weekly at a time convenient for me. In these weekly meetings they showed me what they had created, discussed challenges, and then I gave guidance on next steps.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was my main point of contact. Midway through our three-month project we got a new one. We worked with a single senior developer. About a third of the way through the project our junior developer was switched. At all times I had every confidence in the abilities of the team I worked with. They all had excellent communication skills, could think and devise solutions, and were eager to improve our app.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not launched yet. But one of the features Divelement completed was the most-requested feature of our beta testers.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings at a time convenient for me over Google Hangouts. Daily communication was through slack, with Jira tracking user stories.

What did you find most impressive or unique about this company?

Their ability to walk into a complicated, existing code base, make sense of it, and then improve it.

Are there any areas for improvement or something they could have done differently?

Stability in the team is important, especially with short projects. Divelement handled the changes in personnel well. Nothing got dropped and the project was completed.

Introduce your business and what you do there.

I’m the director of e-commerce for Rachio, a smart home technology company that sells irrigation controllers.

What challenge were you trying to address with Divelement Web Services?

Our in-house developer was too busy to take on our project, so we needed someone to implement a headless CMS into our retail website.

What was the scope of their involvement?

We initially enlisted the help of Divelement Web Services to integrate a headless CMS into our e-commerce website because our in-house dev was busy on other projects.

All of our websites use the JavaScript framework Gatsby and integrate with Shopify so there are direct revenue implications. Divelement was able to learn the codebase quickly and integrate the CMS on deadline.

Since then, our in-house developer moved into a new role and Divelement was able to take on more responsibility and provide us with ongoing maintenance and support. This also allowed us to save money instead of immediately hiring another in-house dev.

What is the team composition?

I work with Eddie (CEO), Manuel (Full Stack Engineer), David (Frontend Developer), and Pepe (Project Manager).

How did you come to work with Divelement Web Services?

Someone from our engineering department reached out to their company.

How much have you invested with them?

We’ve invested somewhere between $50,000–$100,000.

What is the status of this engagement?

Our ongoing partnership started in January 2021.

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any hard metrics to share but when our developer left, Divelement Web Services easily picked up our tech stack and ran with it. Working with them has been crucial especially since it’s hard to find web development resources right now, so we’re able to maintain our agility as an e-commerce store.

We’re able to sell our products without interruptions, and they’ve probably saved us more than $50,000 in employment costs.

How did Divelement Web Services perform from a project management standpoint?

They do a really good job of sticking to the timeframes, communicating consistently, and being responsive to our concerns. If a project is off-track, they’re very open and transparent about the difficulties they’re experiencing and discussing alternative solutions.

We typically use Slack for regular meetings and JIRA to manage the project.

What did you find most impressive about them?

We’re impressed with their ability to come in and adapt to our tech stack and provide value for our company almost immediately.

Are there any areas they could improve?

They could improve on learning and adapting to the client's operations with more agility.

We have a complicated business model, so it took them a while to fully understand how we operate. However, that’s not unique to their company and they did a good job of catching up with our tech stack.

Do you have any advice for potential customers?

The best practice for any contractor is to start with a limited engagement, so you can get a sense of how they interact with your codebase and tech stack. 

Introduce your business and what you do there.

I’m a senior marketing analyst at Confirm Biosciences, a San Diego-based medical device provider.

What challenge were you trying to address with Divelement Web Services?

We needed their web development and site migration efforts.

What was the scope of their involvement?

We wanted to merge our Shopify site and our business website to optimize our operations and lead generation, so Divelement Web Services came into the picture to help us with site migration and development. Their team identified the ideal integrations and tools we could use in order to build our site in the best technical atmosphere possible.

After the wireframe building phase, we proceeded with the finalization of our tech stack and the actual development phase. We collated the content and web elements that we needed to complete all the web pages, and once everything was settled, the site migration process commenced. We then conducted testings to ensure that there were no bugs or issues that could hinder our main website’s performance.

What is the team composition?

We worked with a project manager, a senior developer, and two other web developers.

How did you come to work with Divelement Web Services?

We worked with one of their developers on a previous project and found him to be a professional expert who knew how to deliver great services. We then found his company and upon contacting them, we were pleased with their communicative team and reasonable quote, so we went with them.

How much have you invested with them?

We spent $36,000.

What is the status of this engagement?

The project ran from May–June 2020.

What evidence can you share that demonstrates the impact of the engagement?

Divelement Web Services managed to condense the content from both of our websites into a single high-speed platform. One of our primary goals was to increase the speed and lessen the downtime of our site, and we definitely achieved this through their team’s efforts.

How did Divelement Web Services perform from a project management standpoint?

We communicated via Slack and relied on Basecamp for project management. Divelement Web Services was a very adaptable team — they were always willing to accommodate our requests and apply any necessary changes. Additionally, they met all our deadlines even when some tasks took them longer to complete.

What did you find most impressive about them?

Divelement Web Services’ responsiveness definitely stood out in our partnership. I was confident that I could rely on them to accomplish any assignments or show up in our meetings with innovative ideas to bring to the table. They were also honest in assessing our needs and taking our ideas into consideration. Our project wasn’t easy, but they managed to traverse through its twists and turns.

Are there any areas they could improve?

It’s not a major issue, but they could refine their content curation before informing us that a deliverable is already in its final form.

Do you have any advice for potential customers?

Prepare a clear scope and relay the design elements that you want to see in the finished product. It will be easier and more comfortable for them to deliver what you need if you provide them those.

Please describe your company and your position there.

COO - Kanataplay, CEO TrueNorth.bet, Director - Nation2Nation network.

For what projects/services did your company hire Divelement Web Services, and what were your goals?

We hired Divelement to revamp and redesign some websites in our digital portfolio. The sites were inherited when we purchased the company and initially the project scope was just to redesign the websites.

After Divelement performed a code audit we realized that an out-dated back-end coupled with 10+ years of code meant that sites were in need of not just a redesign but a thorough update and patching.

How did you select Divelement Web Services and what were the deciding factors?

We searched online for agencies that fit the profile that we were looking for. Divelopment immediately stood out from the pool with quick communication and understanding of our systems. They asked all the right questions. After a couple of video calls it was an easy decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The majority of our sites are built on a Laravel backend, but a couple of the sites still use an old version of Codeigniter. The backend API that we use from one of our providers is badly outdated and still returns data in XML format! There are a few Node services as well, and due to gaming regulations in Canada, everything still runs on a bare metal server.

The initial scope of the work was to redesign the sites, but each site contained 10s of thousands of lines of bad code, so we had to work with Divelement to identify the bad code and remove it while not affecting the underlying functionality of the site. T

hey also helped us to modernize the stack, and make it as stable as possible despite all of the conditions. They helped us map the current architecture of the sites and backend, as well as helping us to identify any pain points we may find in the future.

How many people from the vendor's team worked with you, and what were their positions?

We primarily worked with two people from the Divelement team. We worked directly with the owner, as well as with one of their senior full-stack developers. They also had a couple people working behind the scenes, namely their COO and project manager, but we mostly interacted with the owner and the developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The redesigns of the sites were completed and they did an excellent job. Divelopment removed all the bad code, and future-proofed the sites by using modular components so that we could reuse them when scaling.

They also fixed a lot of bugs and other issues and were communicative throughout the process. The sites are now working optimally and are stable. We haven’t experienced any major issues with any of the sites since the completion of work.

Describe their project management style, including communication tools and timelines.

We primarily communicate with the Divelement team through Slack, though they are always open to jumping on a call or into a Zoom meeting. I would say their PM style is Agile focused.

They managed the project using JIRA and were always clear about timelines and estimates. We use GitLab for version control, and the deploy pipelines are set up using Ansible to the server. Great communication and PM work.

What did you find most impressive or unique about this company?

Their experience and depth of knowledge were outstanding. Second is outstanding responsiveness - a member of their team is almost always available, especially for emergencies.

Even after hours and weekends, if we had an issue all we had to do was reach out to them in Slack and they'd looked into the issue within minutes. Third, is their pride in work and genuine understanding of our business. They took time to understand the use-cases and anticipated potential pitfalls. More than a vendor, Development is now a partner.

Are there any areas for improvement or something they could have done differently?

Documentation and logging.

Introduce your business and what you do there.

I’m the founder and art director of Chroma Souls, a full-service design agency. We do animation, logo creation, brand identity, strategy, and more.

What challenge were you trying to address with Divelement Web Services, LLC?

Before Divelement, if my client needed a website, I was using Wix as a platform. The capabilities of that weren’t enough, so I hired Divelement. The team provides us with the ability to fully develop websites and apps.

What was the scope of their involvement?

Together with Divelement we’ve created a range of websites for several different clients together. We’ve worked on everything from e-commerce platforms to small exercise studio websites, to algorithms for a personality quiz. 

The team also created an app for a hop growing company, developing an algorithm for hop variety profiles that had never been created before. They also dove into our own website. 

They're using React and Gatsby.

What is the team composition?

It depends on the project. Usually I just talk with Eddie (CEO & Founder) directly, but if it’s a larger project, he’ll bring two or three other resources on.

How did you come to work with Divelement Web Services, LLC?

I found Eddie on UpWork, before Divelement was started, and his team grew with our partnership. I originally chose him because of all the interviews I took with the other candidates, he stood out as the best, most passionate, and easiest to work with. 

How much have you invested with them?

We’ve spent around $80,000. 

What is the status of this engagement?

We’ve been working together since October 2019.

What evidence can you share that demonstrates the impact of the engagement? 

It’s been an absolute breeze working with Divelement. It’s been really cool to grow with them as a company and discover new development projects that we can do together. We’re both very passionate, and watching how far Eddie and his team have come has been awesome. 

We get a lot of projects that are a little out there and very different from each other, and it’s great to see that Divelement has such a broad skill set. No matter what the project, everything we’ve created together has exceeded our client’s expectations quite a bit. We’ve gotten nothing but positive reviews from everyone.

How did Divelement Web Services, LLC perform from a project management standpoint?

The communication has been extremely open and prompt on all ends, all the time. A lot of my clients actually go directly to the team for questions, and they always write me back immediately to tell me how kind and personable they are. It’s been great.

We’ve only ever missed one deadline, and it was completely understandable. Other than that, Divelement has been more than on time: they finish projects early and respond very quickly. They do an amazing job of keeping track of everything.

In terms of tools, we started off using Jira, then briefly used Asana before landing on Slack. 

What did you find most impressive about them?

Their communication is absolutely tremendous. I’m also impressed with their skill set. I’ve only worked with one other developer, but Divelement blows that developer out of the water. 

I really look forward to working every single project with Divelement. Our partnership has been fun, it’s been easy, and it’s been inspiring. 

Are there any areas they could improve?

Nothing comes to mind. They’ve taken care of every issue.

Please describe your company and your position there.

I'm head of development in design and development agency

For what projects/services did your company hire Divelement Web Services, and what were your goals?

We're working with Divelement team on a few web applications, mostly front-end

How did you select this vendor and what were the deciding factors?

We've found each other on Upwork. I liked Eddie, Divelement's founder, from the first call. He is a smart and fast-thinking person and an awesome developer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked on a few projects together, but I'll pick one and try to describe it. So, it was a front-end application with TypeScript and GatsbyJS on a front-end and Contentful CMS as a data source. The project went very well and we're able to ship the website to the real users in time.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Eddie and Adriana. They both are Divement's co-founders as far as I know.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We didn't track any outcome on that project.

Describe their project management style, including communication tools and timeliness.

Yeah, so we used more or less a standard setup: Slack as a messenger and Asana as a task tracker.

What did you find most impressive or unique about this company?

I liked Eddie's way of communicating. He can be direct and polite at the same time, which is quite a rare combination. Their team's direct approach helps solve problems quickly without fail. And politeness helps us to grow good business relationships. We're working together for more than a year already.

Are there any areas for improvement or something they could have done differently?

Nothing I can imagine. Keep going, guys!

Please describe your company and your position there.

I am the Director of Operations at Rugged Coastal - a design-centric creative agency. My job is to oversee our internal workflows, staffing and ensuring projects are delivered with quality, on-time and on-budget.

For what projects/services did your company hire Divelement Web Services, and what were your goals?

We hired Divelement to build the frontend interface of our SaaS project: The Gateway. This was a hard task with a tight deadline, demanding client and very complex technical needs. Divelement stepped in with confidence and quickly begin delivering both technical expertise and guidance to help us achieve our goals.

How did you select this vendor and what were the deciding factors?

I met and talked with Eddie Hudson, the CEO, and was quickly sold that they were the right team for us. They had the technical abilities to feel confident in any scenario. Plus, they shared our company's desire for excellent design, and making sure the user's best interests is always in mind.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project had a 6 month timeline with 5 development sprints intermixed. The project is a React/Gatsby static application on the front end. The backend is an Express/NodeJS service that the front end interacts with through REST endpoints.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 frontend developers, plus network admin and project management support.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has been an outstanding successes. From working with Divelement, to the client's happiness level, we've had a wonderful project and excellent outcome.

Describe their project management style, including communication tools and timeliness.

Divelement is very communicative and timely. They don't make promises that they cannot deliver on. Our teams worked very well together in that regard.

What did you find most impressive or unique about this company?

Their technical knowledge and drive to keep on the forefront of the industry are impressive. They aren't stuck in their ways, and are always learning new methods to improve the products they build.

Are there any areas for improvement or something they could have done differently?

I am very happy with the overall results and look forward to our next project. No need for improvements at this point.

Please describe your company and your position there.

I'm the CMO of Zyda, a saas company providing restaurants with their own online ordering system.

For what projects/services did your company hire Divelement Web Services, and what were your goals?

Our goal was to revamp Zyda's website in a very short period. We hired Divelement to develop using gatsby/sanity frameworks.

How did you select Divelement Web Services and what were the deciding factors?

Divelement is a top rated agency with a 100% success rate in a fair amount of jobs done via upwork.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope was to fully own the development of the new website after we provided the required (not so simple) UI designs. they managed to develop it swiftly and accurately. And they managed to successfully migrate the old's website needed functionalities to save time and achieve the goal of launching in January.

How many people from the vendor's team worked with you, and what were their positions?

Mostly 3 Engeneers with Eddie as a manager and Eduardo as an engineers lead and Moises.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was handled with a great sense of ownership and responsibility from Divelement's side and they worked in full capacity to deliver on time.

Describe their project management style, including communication tools and timelines.

First phase was some kind of waterfall where the guys finished the base UI/UX and then we worked using trello in kanban style to nail down the rest. Their communication was the highlight as they are one of the most responsive teams I've ever worked with via Slack & Zoom.

What did you find most impressive or unique about this company?

The knowledge, fast development & high responsiveness.

Are there any areas for improvement or something they could have done differently?

They had to develop and ship as fast as possible so there were tiny bugs that could've been avoided if they had more time to QA.

Please describe your company and your position there.

I am a creative director and producer who built an independent non-fungible token (NFT) project called Bad Gifts with a few former colleagues.

For what projects/services did your company hire Divelement Web Services, and what were your goals?

We hired Divelement as our web3 and NFT developer to create everything the project needed to work on the Ethereum network including final generative art output, art metadata, smart contract and crypto wallet connectivity to mint NFTs from the website.

How did you select this vendor and what were the deciding factors?

I searched online for web developers who had some experience in web3. After interviews with 5 other teams and individuals, Divelement shared the interest and enthusiasm for this project that we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I needed a developer partner to help with all web3 backend. We had a kick-off call and then Divelement scaled its team to the needs of the project. We used weekly check-ins to review progress and additional opportunities for the project as the team built the smart contract and DAPP. We used Slack Connect for fluid conversation as the project progressed.

How many people from the vendor's team worked with you, and what were their positions?

Our two project managers had constant oversight on the project with two developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team at Divelement created a flawless minting experience directly from our website and also found an opportunity for additional, unique functionality that helps our project stand out.

Describe their project management style, including communication tools and timeliness.

The team is extremely responsive and positive at every inquiry. We utilized Slack Connect for most conversation and updates along with video chats for any major updates or scope discussions.

What did you find most impressive or unique about this company?

Divelement is a group of forward thinking problem solvers who are a joy to build and create and interact with.

Are there any areas for improvement or something they could have done differently?

I have yet to find something Divelement needs to improve on. They constantly exceeded expectations.