Divectors

BACKGROUND

Introduce your business and what you do there.

I’m the VP of software development for an organization that provides AI and machine learning in the call center space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divectors?

Our industry is very competitive, so we were looking to ramp up our custom software development efforts to help meet the needs of our organization.

SOLUTION

What was the scope of their involvement?

We have around 8–9 developers from Divectors working with us, and they’re distributed across various scrum teams to supplement the development of our machine learning and AI software through coding, documentation, and maintenance.

The technologies they implement include GitHub, Java, and Python.

What is the team composition?

We’re mainly working with a team of nine developers.

How did you come to work with Divectors?

Somebody in our organization had used their services in the past, so they recommended the team for this project. We decided to hire them after finding out that they would be a good fit as a partner.

What is the status of this engagement?

Our ongoing partnership started in May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our fast-growing company and product have garnered a lot of attention from prospective clients, so the team has been helping us maintain our existing software and implement new features as we continue to scale our organization.

How did Divectors perform from a project management standpoint?

They’re highly responsive to our needs and concerns and consistently deliver their tasks within the given timeframe.

What did you find most impressive about them?

We’re impressed with Divectors’ agility in identifying our needs and providing extremely qualified developers that understand what they need to do.

Are there any areas they could improve?

I can’t think of anything they need to improve at this point, as we’re very happy with the ongoing partnership.

Do you have any advice for potential customers?

My only advice is to go for it and hire Divectors for your software development needs.

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of a software business that provides solutions to the automotive industry,

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divectors, and what were your goals?

We have used Divectors as an extension to our existing team, using resources for Back-End, Front-End, and Dev-Ops development for specific project needs. Our goal has been to use the Divectors team to help facilitate the deployment of critical work.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to Divectors by a current employee.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Divectors did a great job understanding our specific needs and allocating the necessary resources for our project goals. In some cases, we have needed very senior members to assist with strategy and implementation and in other cases we have used junior developers as a way to assist with faster deliverables.

How many people from the vendor's team worked with you, and what were their positions?

7 - 10 developers, ranging from Front-End, Back-End, and Dev-Ops.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been successful in hitting our release objectives and have been able to significantly improve the services within our product.

Describe their project management style, including communication tools and timeliness.

The Divectors team is thorough and has planned our tasks very well. Proper planning has helped to mitigate potential risks and kept the projects on track.

What did you find most impressive or unique about this company?

Divectors is very passionate about the work they do and invested in showing the client great results.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the Group Senior Manager at Virgin mobile MEA headquartered in Dubai, UAE. We are one of the mobile provider in the GCC with multiple live operations and millions of active customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divectors?

Our services are exponentially growing and so the requirements and change requests are inadequate. We are definitely in need of some support to implement data governance across Opco's . since we dont have bandwidth or resources to do it in-house, we have outsourced the implementation scope to Divectors team.

What were your goals for this project?

Our major goal to understand the existing processes, work flows, change requests and to define a data governance road map and make the process efficient and user friendly.

SOLUTION

How did you select Divectors?

we have explored multiple companies and interviewed several candidates to outsource the implementation. we are very much satisfied with the technical knowledge and skill sets from the Divectors team. Divectors management are very professional. they understand our requirement and considered our budget limitation and provided us with a decent service fee.

Describe the project in detail.

we had a series of meetings to discuss about the objectives and timelines. Interviews were conducted with different stakeholders to understand the existing processes and workflow. DG roadmap is defined and also created DG Council to nominate a DG Champions in each department. A process flow was created to improve the change request management.

What was the team composition?

the team consists of a data architect and data integration engineer. we have daily standups and weekly catchup meetings to discuss about the scope and project status. we also have a weekly catchup call with the project manager to discuss about the teams performance and timelines.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

the project was completed in the expected timelines. even though we had some challenges internally with respect to invoicing and legal formalities , Divectors team supported us with extreme patience and helped us in achieving the goals.

How effective was the workflow between your team and theirs?

communication is extremely easy and the team is always available to reach out. We used slack channel to coordinate between ourselves and Jira to track the project objectives. The project manager was very efficient and proactive in terms of coordination and reacting to the needs.

What did you find most impressive about this company?

It is always the knowledge and skillset that is needed for the DG implementation. The team possess vast experience in Data Governance implementations in multiple domains. They are technically strong to understand the data architecture, databases and tools. the team also has good coordination and works extremely well in Agile atmosphere.

Are there any areas for improvement?

there is always a scope for improvement. my suggestion would be to improve the leadership qualities and to take full control and responsibility to drive the project effectively with minimal guidance.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a software startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divectors?

We needed short term additional assistance for ETL data modeling.

SOLUTION

What was the scope of their involvement?

They worked on doing the coding for the data model, data extraction reporting, reporting engine work, and more for us. They did a bunch of the backend data architecture of our solution.

What is the team composition?

We worked with two senior members of their team.

How did you come to work with Divectors?

They were introduced to us by another contractor that we were using. We liked their strong background on the data architecture side and he was very clear on what the scope would look like before we went ahead.

How much have you invested with them?

We've spent roughly $75,000.

What is the status of this engagement?

We worked together from January 2019 to January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It was very discreet work that was easily measurable because it was fundamental to the software we were building. If you look at delivery velocity, delivery timeline, and any defects coming from the work they were strong on all three fronts. The velocity was great, they consistently delivered on time, and the work didn't have any defects.

How did Divectors perform from a project management standpoint?

We were on Jira and had standup. They were excellent at communicating.

What did you find most impressive about them?

Their technical knowledge and capabilities were incredibly compelling. They were highly technically adept, at least through the data modeling architecture piece. We had complex requirements that were easily grasped and able to be delivered upon.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

Like any contractor, define requirements clearly and find expectations on how you're going to work together. We did all those things and it worked out well.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Malmo Software Development. It’s a small organization working to develop an application.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divectors?

We were searching for developers to work closely with us through the entire development journey of an application. We were dealing with a sensitive product and service requiring a high level of security.

SOLUTION

What was the scope of their involvement?

We spent a few weeks together working to come up with the technical specifications and work out details of the project.

They’re doing the entire development, backend, and UX. They created an MVP and developed the app in a user-friendly manner, working closely with required authorities. They secured each step, working in sprints. 

The app helps people who have problems with debt and are unable to pay it. The widget they developed is for creditors. The solution is for both B2B and B2C.

What is the team composition?

There were 16–19 people who worked on the project.

How did you come to work with Divectors?

Our previous CTO had worked with them on a project in another company and had a good experience. We contacted several companies initially before narrowing it down to two. 

The Divectors team had the flexibility and adaptability we were looking for, as well as good relations within the university landscape. That was a positive for us as we deal with complicated algorithms, and those connections would be useful. They also were flexible when solidifying the contract, which took about four months of negotiations.

How much have you invested with them?

We spent between $500,000–$1,000,000. 

What is the status of this engagement?

We started working together in November 2019, with the goal of launching in a year. COVID-19 has affected the project, but we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re very pleased with the collaboration. The look and feel of the prototype are good. I would say their technological skill is superior to their UX skill, which is still good.

How did Divectors perform from a project management standpoint?

There are different nationalities involved in the solution, and there were some communication issues initially with how to address problems or challenges. Working in the Scrum method helped the flow of the project. Their way of reporting and providing information to the team, and team leaders, works great. We use different shared platforms and had our meetings in Zoom.

What did you find most impressive about them?

Their way of visualizing the project while approaching it with the flexibility to adapt and change throughout the process really stands out to me. They’re better than other companies I’ve worked with in the past. I would say that technology and development are their greatest skills.

Are there any areas they could improve?

No, not really. We had minor issues in terms of what is doable or not, and reporting that in time, but I believe it’s partly a cultural thing due to the various nationalities working together.

Do you have any advice for potential customers?

Be extremely specific about what you want, and give them all the requirements and expectations. It’s okay to not know all the technical answers, but know what you expect from the finished product.

BACKGROUND

Please describe your company and your position there.

CEO of a clinical research services company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divectors?

Health Decisions ( the company), had developed a proprietary electronic data capture platform. Divectors were involved in the original architecture build and code development. We hired Divectors to support both system maintenance and system development

What were your goals for this project?

To ensure continuity of service to our clients utilizing the eDC platform

SOLUTION

How did you select this vendor?

Divectors were a known entity. They had been intimately involved in the development of our software platform.

Describe the project and the services they provided in detail.

In simple terms there were 3 service aras they provided:

1. Esure all system help desk tickets were addressed to avoid any disruption in client service
2. Evaluate and address mid study change requests coming from the internal project teams
3. Support code development for the next release of the platform

What was the team composition?

There were 2 developers deployed to provide support for approximately 25h/week.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I can tell you that without Divectors support, there would have been a disruption to services managed through the eDC platform. Divectors have provided outstanding service and enable full service continuity whilst addressing key enhancements at both ther study and system level

How was project management arranged and how effective was it?

Project management was supported via our main IT contractor

What did you find most impressive about this company?

I was impressed by their timeliness and the quality of service delivered. 

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

I'm a director of data analytics at one of the globally leading logistics company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divectors?

Our legacy data warehouse relies on Oracle and PL/SQL. We are moving now to Snowflake, Airflow, dbt and Cloudwatch and needed consulting services on setting up the environments with Terraform on AWS.

SOLUTION

How did you select this vendor and what were the deciding factors?

Interviews showed that Divectors had impressive experiences with the required technologies from previous projects.

Describe the project in detail and walk through the stages of the project.

We discussed our requirements and the road maps of other IT departments in our company to cloud environments. Different architectures and tools we had not thought about were proposed by Divectors. POCs were carried out by Divectors and a final architecture was selected. Divectors implemented it and provided Terraform scripts for it.

How many resources from the vendor's team worked with you, and what were their positions?

1 project manager, 1 data architect, 1 senior data engineer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the initial configuration the environment is easy to operate. As it is in pilot mode it is to early to say if it will fulfill all requirements under high production workload.

How effective was the workflow between your team and theirs?

We had bi-weekly sprints with joint planning meetings at the start and demos at the end. Communication happened over a Zoom channel.

What did you find most impressive or unique about this company?

We had issues to provide the connectivity to internal and cloud systems for Divectors. Divectors immediately set up their own Cloud accounts to start the POCs.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

I am CTO at a healthcare services firm in New Jersey USA. We provide digital services to pharmaceutical companies in the United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divectors?

We needed to build an Enterprise Data Warehouse.

What were your goals for this project?

We have multiple internal data sources that needed to get consolidated into Amazon AWS Redshift. As well we needed ETL services to gather, clean and load the data.

SOLUTION

How did you select this vendor?

Personal referral through a long time colleague.

Describe the project in detail.

The project involved understanding, profiling, mapping and developing the data models and the loading programs to build our EDW. The project involved customer interaction, analysis, design, development, testing and deployment.

What was the team composition?

We supplied a product owner, data architect, developer and infrastructure. DiVectors supplied a project manager, business analyst, lead developer, developers, and QA staff.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The EDW went live and was successful.

How effective was the workflow between your team and theirs?

We had daily standups (virtual) so we had extremely frequent and deep conversations, all the time.

What did you find most impressive about this company?

The focus of their effort was intense.

Are there any areas for improvement?

Maybe a little more on-site early in the project so they could climb the learning curve more quickly.