What evidence can you share that demonstrates the impact of the engagement?
They’ve increased our website revenue by over 100% of what it was before. The team is fantastic at what they do, and we’re really happy with their work.
How did Discoverable perform from a project management standpoint?
We do a proper check-in each month. Both of our teams are very busy and should probably touch base a bit more. However, they’re great project managers. I never felt like we were chasing them down because they’re always on top of everything. They also provide regular feedback, never forgetting anything. We’re confident that they can handle our work. If there’s something wrong, they always keep us updated.
What did you find most impressive about them?
They know our company and brand very well. This isn’t the case with all outside developers. With them, it almost feels like they’re part of our internal team because they know us, our culture, and our products. In the end, that just makes it easier to work with them and achieve success.
They’re also willing to learn, always taking our feedback into account. The team is clear when they disagree with us and presents their opinions clearly. At the same time, they don’t push back too much or unnecessarily.
Are there any areas they could improve?
Perhaps, things move a little slow on our end. It would be nice to know how we could help them more in the process. For instance, we’d like to provide more information about our SEO efforts to help them along if needed. At the end of the day, no one knows our business better than us. We might be able to play a bigger role in content creation because of that.
This is improving over time, and they’d definitely be up to let us take over some responsibility. Additionally, it may be helpful to get feedback more often than once each month.
Do you have any advice for potential customers?
They’re an approachable team that takes feedback into account. You shouldn’t be afraid of providing too much feedback on your end. They’re accommodating always have it in their best interest to help you succeed. Nothing is too small or big for them. Even if it’s not in their area of expertise, they can often direct you to someone they trust to solve the problem.