The Direct Response provides ongoing SMM services for an online frozen meal platform. The team manages Facebook ad campaigns and social media retargeting efforts.
Since partnering with The Direct Response, the client has seen a staggering 450% ROI, exceeding their expectations. The team always makes sure the client is updated with the project's progress, and they continue to leverage their in-depth knowledge and industry expertise to ensure quality results.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an online frozen meal plateforme that delivers products to consumers in Quebec Canada.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Direct Response Marketers?
We needed help with our facebook ads and social media retargeting.
SOLUTION
How did you select this vendor and what were the deciding factors?
We found Jean Michel by luck online. He was selected because of his down to earth and approachable thinking.
Describe the project in detail and walk through the stages of the project.
Analysis of the market and our client base. Generation of content. Management of our social media ads and spending. Reviewing of KPIs.
How many resources from the vendor's team worked with you, and what were their positions?
We only work with Jean Michel and it is perfect this way as he does an excellent work.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We have around 450% ROI with his actions. It is currently our best Marketing investment for our online plateforme before google ads or SEO.
How effective was the workflow between your team and theirs?
He is very easy to work with. A weekly meeting is prfect to keep things up to date.
What did you find most impressive or unique about this company?
He knows the market and the reality of being a small business. Way better than working with a giant agency for sure!
Are there any areas for improvement or something they could have done differently?
No. We love everything they've done so far.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
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