Direct Design

BACKGROUND

Please describe your company and your position there.

We are a full service signage company based out of Calgary, Canada. My position was Design and Communications Manager where I coordinated communications between customers and production team to deliver desired products and services by projected deadlines.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Direct Design?

Our website project was to update the wraptorsigns.com site, and to update SEO and other capabilities to enhance the performance of the website.

What were your goals for this project?

More customer traffic and leads generated, less bounce rate, found on top of Google search, optimised meta-data

SOLUTION

How did you select this vendor?

Direct Design has an impressive portfolio and professional client communications which made the project go as efficiently as possible with a great end result.

Describe the project in detail.

We we looking for a strategic approach to the design of the website to support marketing and reaching our clients. Direct Design took the branding developed and ensured consistency across all pages.

What was the team composition?

The vendor had a one person team at the time of the engagement. There was plenty of great communication throughout all milestones of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

There was a definite surge in analytics data from Google and the Wordpress data sets improving the rates of conversion and traffic coming to the website. Great customer feedback on the design and user experience as well.

How effective was the workflow between your team and theirs?

Great workflow, their team was always available and ready to assist in any issues or areas that required revisions or feedback. Also, it was always easy to arrange communications virtually if one party was remote.

What did you find most impressive about this company?

Their professional approach to business impressed us, as did their genuine care for their work.

Are there any areas for improvement?

Not that I can mention at this time. It was a pleasure working with Direct Design and I have approached them time and time again for projects in other roles since this time.

BACKGROUND

Please describe your company and your position there.

I am a member of a family farm in Croatia, where we grow hazelnut, sunflower, pumpkin, and industrial hemp to make cold-pressed oils.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Direct Design?

Since we grow and produce everything on our farm by ourselves, the next step was the sale of our products and putting them on the market. We hired Direct Design to create a web page and online store for our business.

What were your goals for this project?

We wanted our customers to see all of our products in one place and be able to buy them online. We expected an improvement in sales and search ranking as we introduced and educated consumers about the benefits of our products.

SOLUTION

How did you select this vendor?

We found Direct Design through an online search. We chose them because they’re young, educated, professional, and very easy to talk to. They expressed what we wanted to achieve.

Describe the project in detail.

They designed our web page and online store, and they created collateral such as leaflets, business cards, and packaging labels. They provide support at any time.

What was the team composition?

We communicated with one of the two team members who worked on our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Having a web page is a competitive advantage for a business in our market. We noticed a slight increase in sales, but more importantly, customers are recognizing our products.

How effective was the workflow between your team and theirs?

Our communication with their team was excellent. We had contact through email, messenger, text, or in person. They were very flexible about work hours and communication. They delivered everything on schedule.

What did you find most impressive about this company?

They have an individual approach, and they listened and fulfilled each wish and idea we had.

Are there any areas for improvement?

No, we’re very satisfied.

BACKGROUND

Please describe your company and your position there.

I am the owner and founder of Haida Gwaii Trader, a community website and bi-monthly magazine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Direct Design?

We needed advertising and graphic design services for our articles, as well as various IT jobs for our website and social media posts.

What were your goals for this project?

We wanted these services to be accomplished in a way that meets our high standard of customer satisfaction. We needed it to be done under a tight printing deadline.

SOLUTION

How did you select this vendor?

As a freelancer, I had worked with a designer at Direct Design before. I knew that their work would always be done professionally and on time.

Describe the project in detail.

Direct Design handles our ongoing IT needs. Their team also fixes our website glitches and posts new content for us across various platforms. They do graphic design work for each issue of the magazine and perform necessary revisions.

What was the team composition?

We provided our contributors, designers, and editor to work with the Direct Design’s team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The work and support Direct Design has provided has made a world of difference. They have been helpful in managing a website and creating a magazine every other month.

How effective was the workflow between your team and theirs?

The Direct Design team goes above and beyond to communicate in a timely manner and get every task done on time.

What did you find most impressive about this company?

I can count on them to help me run my business smoothly and positively. They contribute a diverse skill set to the print-ready production cycle. Direct Design’s reliability is a rare gem these days.

BACKGROUND

Please describe your company and your position there.

Revvis Limited is a 3D virtual visualisation software in real time. I am a head of production department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Direct Design?

We hired Direct Design designing our website.

What were your goals for this project?

Get professional good looking design.

SOLUTION

How did you select this vendor?

Found them through Clutch, organized the call and the rest is history.

Describe the project in detail.

Designing the website basically from scratch and adapting the design subject to our needs and wishes.

What was the team composition?

Have spoken to Valentino and as far as i am aware of he was the main person in charge for our design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Website is still under development. The work we received from Direct Design is more than satisfying and will definitely bring our company to another level.

How effective was the workflow between your team and theirs?

Super great communication, very fast execution and only the best words for Direct Design.

What did you find most impressive about this company?

Speed of delivery and quality at the same time. Very impressive.

Are there any areas for improvement?

Always, but at eh moment nothing to suggest as all worked out great.

BACKGROUND

Please describe your company and your position there.

We rent apartments. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Direct Design?

We hired them for website design. 

What were your goals for this project?

We wanted a nice, fluid website. 

SOLUTION

How did you select this vendor?

I received a recommendation. 

Describe the project in detail.

They designed our website. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were a great team with great ideas.

How effective was the workflow between your team and theirs?

We used Skype to communicate. They completed the site after just two calls.

What did you find most impressive about this company?

I was impressed by their speed and quality. I would recommend them.

Are there any areas for improvement?

No, it was great.