Dipa Inhouse

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a blockchain and fintech company. We offer services as a stablecoin issuer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dipa Inhouse?

We wanted to update our website and web app.

SOLUTION

What was the scope of their involvement?

We first provided Dipa Inhouse with the basic concept of how we wanted our website and web app to work, including the number of pages and some rough ideas of the content. They then created the design based on our specifications and our founder’s comments. Throughout this process, Dipa Inhouse created layout elements, illustrations, buttons, and design principles. As for the technology stack, the team used Figma as a design tool and LottieFiles for animations.

What is the team composition?

We primarily worked with Maria. However, there were three other contributors working behind the scenes.

How did you come to work with Dipa Inhouse?

Our founder met them at an event.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from September–November 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were happy with Dipa Inhouse’s quick delivery and price-to-quality match. Overall, the entire team worked together and provided quite a professional service that exceeded expectations, so we were very happy.

How did Dipa Inhouse perform from a project management standpoint?

We communicated via Telegram and used Figma for feedback. Dipa Inhouse also used Notion for product management. The team was quick to respond to our comments and action points.

What did you find most impressive about them?

We were impressed with their quick delivery and high-quality work. The team was quite solid and quickly delivered changes. Moreover, they used quite ordered structures in their designs. Other companies' Figma designs are usually very messy.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

Provide Dipa Inhouse with the most detailed specifications possible.

BACKGROUND

Please describe your company and position.

I am the Program Director of Wenodo

Describe what your company does in a single sentence.

Wenodo is a specialized accounting and payroll solution tailored for the hospitality industry in the UK. It aims to simplify finance and accounting procedures, enabling businesses to make informed decisions and optimize their operations.

Key Features:

• Accounting: Wenodo provides a streamlined accounting system, eliminating unnecessary complexity and focusing on the essential needs of hospitality teams.
• Payroll Integration: Seamless integration with payroll software for effortless synchronization of pay rates and schedule exports.
• Automation: Wenodo automates tasks, reducing administrative burdens and freeing up time for more strategic activities.
• Digitalization: Wenodo’s digital solutions enable hospitality businesses to achieve greater efficiency and accuracy in their financial management.
• Mission: Wenodo’s mission is to revolutionize the global hospitality industry by optimizing finance and accounting procedures, helping businesses achieve their full potential.
• Services: Wenodo offers managed payroll services across the UK, providing accurate and compliant payroll processing, as well as automated and integrated payment solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dipa Inhouse to accomplish?

• Webapp designing

SOLUTION

How did you find Dipa Inhouse?

• Online Search
• dribble

Why did you select Dipa Inhouse over others?

• Good value for cost
• Previous work aligned to current needs

How many teammates from Dipa Inhouse were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to help redesign Wenodo website and key user facing web/mobile applications keeping user experience in mind.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The key KPIs for our project was being on time and within budget and deliver UI designs that are modern, consistent and reusable. We needed someone who can provide thought leadership in terms of UX.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was well handled by DipaInhouse with a dedicated project manager providing updates over various channels such as Slack and Whatsapp. Daily or weekly output was shared through whatsapp and the designs were built on figma which is a collaborative tool. Overall the collaboration worked seamlessly and we were able to provide feedback and see the changes with quick turnaround.

What was your primary form of communication with Dipa Inhouse?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The project team was highly collaborative and flexible in meeting our needs. Despite our requirements changing on several occasions, they were adaptive and flexible enough to accomodate them with short notice.

Are there any areas for improvement or something Dipa Inhouse could have done differently?

The only area that could be improved would be to put togther a plan to start with so that ETAs could be provided for each requirement. Sometimes there was lack of clarity in terms of when the requirement will be fullfilled. But, upon requesting the same was shared.

Also, there was a tendency to copy existing design when a redesigned app was requested as afirst draft. But it was quickly followed up by a completely modern design. The approach should never be to copy existing design in the first place.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a fintech lending company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dipa Inhouse?

We needed help with creating our web and mobile platforms.

SOLUTION

What was the scope of their involvement?

Dipa Inhouse did UI/UX design for us; they created the entire dashboard for our product. They also helped with our web and mobile front- and backend development. We started by providing them with a brief and having initial conversations with them so they could understand our company and what we needed.

Regarding technologies, they used Figma — they did development work, but everything was mostly design tasks.

What is the team composition?

We worked directly with Zaky (Co-Founder), but 5–6 more people were involved in the project.

How did you come to work with Dipa Inhouse?

I found them through a freelancer platform.

How much money have you invested in this partnership?

We spent $20,000  CAD (approximately $15,300 USD) with them.

What is the status of this engagement?

We worked together from October 2021–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They worked very well, given the fact that they were 11 hours ahead of us time zone-wise. Overall, they were a very well-structured team that led a professional, responsive, and efficient process.

How did Dipa Inhouse perform from a project management standpoint?

Project management was great in terms of meeting deadlines and staying within budget. In terms of tools and communication, we used Slack, Zoom, and email.

What did you find most impressive about them?

They were flexible, responsive to our questions, and fair in terms of payments, which I appreciated.

Are there any areas they could improve?

They constantly switched project managers without informing us in time, but everything was good besides that.

Do you have any advice for potential customers?

Be clear with them so they can deliver exactly what you need.

BACKGROUND

Please describe your company and your position there.

I am product owner and technical lead of Onepane API , Onepane is a Observability targeting enterprise running business critical applications

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Inhouse?

We required a brand new website for our product and we approached Dipa Inhouse for Design and Development of our website.

SOLUTION

How did you select this vendor?

Previously we have searched for UI/UX team for designing one of our product page and we found Dipa from Dribble. we were completely satisfied in that work so this time we directly approached them

Describe the project in detail and walk through the stages of the project.

In initial call we have explained the product and it's market to Dipa Inhouse and later we have provided similar product in the space and some sample designs, Dipa Inhouse then did their first design. with very few feedbacks and iterations we were satisfied

How many resources from the vendor's team worked with you, and what were their positions?

We worked with four of them, they were project managers and Designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They are best in design and Development. They understand customer and product to come with better out come. Always open to changes and feedbacks.

How effective was the workflow between your team and theirs?

Dipa Inhouse update the work daily and take feedback through Slack. It was very easy to get work done with minimal calls and meetings.

What did you find most impressive or unique about this company?

They always propose three design samples where we can choose one from the options. Most of the time all three where impressive

Are there any areas for improvement or something they could have done differently?

No, we are completely satisfied

BACKGROUND

Please describe your company and your position there.

I'm the CEO of The Swag Academy which is the fastest growing online academy that deals with day trading currencies! We work to educate all ages!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Inhouse?

The website we had wasn't up to the standard we wanted. We hired Dipa and gave Zaky a few of our ideal designs as a vision board and he killed it!

SOLUTION

How did you select this vendor and what were the deciding factors?

My associate partner chose Dipa because of out of all the other vendors on Dribbble we were considering, Dipa was the only one with a live website and real live examples from what he told me.

Describe the project in detail and walk through the stages of the project.

We needed Dipa to create an entire website from scratch. Top to bottom. Every single page you can think of and we have a pretty big company - so creating 5 quick pages wouldn't work! So Zaky created every page that we needed and still made revisions every time we asked for them. He even came up with different designs and let me CHOOSE which one I liked the best out of 6 variations!

How many resources from the vendor's team worked with you, and what were their positions?

Just 1. His name was Zaky and I'm so happy I had him!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This website is the best website I've ever had. If you just visited our website, you'll notice instantly, this was professionally done. All I get is compliments on how I made it this way. Even some of my competitors who are somewhat my friends ask. But I can't share :)

How effective was the workflow between your team and theirs?

Very effective. NOTHING was misunderstood or delayed!

What did you find most impressive or unique about this company?

The fact that they did so many revisions and didn't care how long it took to meet the desired outcome or goal. The fact that the quality of the work I got for the price I paid. There's so many things to rave about this company.

Are there any areas for improvement or something they could have done differently?

Nothing at all. At least in my situation, everything was perfectly fine - designs were sent over promptly, and they did as MANY reviews and revisions until I was 10000% happy!

BACKGROUND

Please describe your company and your position there.

Our platform is an end-to-end software that helps companies access and manage their insurance. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Inhouse?

We had noticed that businesses do not have an easy way to access and manage their insurance but wanted an easy way to test our idea with the market. We hired Dipa Inhouse to bring some of those early ideas to life so that the end-users could iterate on the idea before we started writing code.

SOLUTION

How did you select Dipa Inhouse?

We searched online for the best UI/UX Vendors and found a lot of them. Ultimately we selected Dipa Inhouse because they were easy to work with and their quality of work is very good.

Describe the project in detail and walk through the stages of the project.

We worked with the team to first wireframe the high-level concept into something that the end-users would understand. When we got the wireframes we took the wireframes on zoom calls with potential end users.

We pretended that the wireframes were real software to get feedback from the potential users. We communicated the feedback to Dipa Inhouse which then in turn iterated on the wireframes until we had something we were sure we were going to build.

How many resources from the Dipa Inhouse team worked with you, and what were their positions?

We have only worked with Barly. He is great, easy to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This is an ongoing project. I can say that all the UI/UX came from Dipa Inhouse and our users love it.

How effective was the workflow between your team and theirs?

very effective.

What did you find most impressive or unique about this company?

We like working with Barly. They are easy to work with and understands our needs very well.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the CTO of a sports technology startup based out of Sydney, Australia that aims to get more individuals active and involved in community sports.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Inhouse?

Dipa Inhouse act as our main source of product design for new and upcoming features and changes to the platform. They provide both low and high fidelity UX and UI design that we're able to give straight to our in-house engineering team to develop.

SOLUTION

How did you select this vendor and what were the deciding factors?

I'd used Dipa Inhouse on a smaller project previously where their quality and effectiveness stood out immediately. Finding quality people to help you with remote work can be a challenge, so much so that when an opportunity arose within our company we sought to get Dipa Inhouse involved immediately.

Describe the project in detail and walk through the stages of the project.

Ours is an ongoing project. Generally, we get feedback from customers about potential improvements or problems with our platform. We use this customer feedback internally to help shape our product roadmap. Design is an integral part of product development. Dipa Inhouse completely own the design phase of our product development, potentially iterating and communicating with our head of product as they do so.

How many resources from the vendor's team worked with you, and what were their positions?

We work primarily with one individual who internally communicates within his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've been working with Dipa Inhouse for over 12 months now without needing to engage any other designers. We've also had positive user feedback over many of the changes that implemented their designs.

How effective was the workflow between your team and theirs?

We've had to use minimal project management tools, so easy is the communication and working relationship. More often than not Slack is enough.

What did you find most impressive or unique about this company?

Dipa Inhouse works hard to understand the root cause of our customers' problems before starting the design. They do a lot of effective design thinking, so much so that when we receive the final designs we rarely have to iterate too much on them.

Are there any areas for improvement or something they could have done differently?

I think they're in high demand, so it's not quite a relationship akin to having an in-house designer where you receive some designs back same day. Having said that, quality is the most important metric, which Dipa Inhouse excel at.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of a B2B SaaS marketing automation application called Buzzbassador. We are a CRM-like platform that automates the key tasks and processes behind influencer & affiliate campaigns. We have a small team of less than 10 who are building out our product & customer base. We launched to the Shopify App Store (https://apps.shopify.com/buzzbassador) in early 2020.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Inhouse?

Our app’s beta / initial version was designed by a UI designer who had to quit the project unexpectedly, so we were left with a bunch of half-finished designs that we had to develop for the beta version. Once we launched publicly and began growing a strong user base, we needed an experienced UI designer to come in and re-design our entire app from start to finish.

What were your goals for this project?

We wanted to walk away with a modern, sleek interface that prioritizes user-friendliness and user experience. We wanted all of our current features to get a facelift, and our new features to be cutting edge and industry-leading in design.

SOLUTION

How did you select Dipa Inhouse?

My team searched online across multiple freelancer platforms and websites, and held many interviews, none of which led to us finding the right fit. One day we were searching through Dribbble and saw some amazing designs that were in the exact style we were looking for. We traced them back to Dipa Inhouse, found their contact information and reached out, and when we interviewed Barly we knew immediately that it would be the right fit.

Describe the project in detail.

After officially beginning our work with Dipa Inhouse, we held multiple discovery video calls where we laid out our needs for the project, did a walk-through of our current app designs, and agreed on the best course of action. Dipa Inhouse is very organized and very methodical about how they set up the project in Figma, which we loved. Then they got to work and began creating the screens we needed.

What was the team composition?

Initially we only spoke with Barly, and he was the main person assigned to our project. We were informed that he had other people on his team, such as a UX-focused designer, animation/illustration designers, etc.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our designs look great, we get so many compliments on them from our users. We have been able to launch many new features due to the backlog of beautiful user-friendly designs that Dipa Inhouse helped us create for those planned launches. The combination of our modern user-friendly interface and new feature launches has helped us serve hundreds of businesses in 49 countries worldwide, drastically decrease our monthly churn rate, and steadily increase our MRR.

How effective was the workflow between your team and theirs?

We communicated over Slack and Google Meet almost daily, and things ran very smoothly. Our main point of contact was always Barly. He would occasionally delegate tasks to the other UI designers on his team.

What did you find most impressive about this company?

Barly was always very communicative and very quick about implementing our feedback. I also loved how he always provided multiple versions of what we wanted so that we could choose the version we liked best, or combine elements from multiple. This helped us ideate the entire UI/UX design process much better.

Are there any areas for improvement?

N/A

BACKGROUND

Please describe your company and your position there.

We are an independent marketing agency, specializing in health, wellness, and education. Responsible for sales & marketing, and overseeing group management for marketing/meetings/convention services, as well as our Practicegrowth.com and Custom Incredibles divisions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dipa Inhouse?

We hired DIPA to create a fresh, new UI for Practicegrowth.com

What were your goals for this project?

Needed the UI to be clean, intuitive, and highlight our content better.

SOLUTION

How did you select Dipa Inhouse?

I really liked their dribbble portfolio. I followed them for a while. Each new UI was following the latest design trends. They had a strong grasp of SaaS interface design.

Describe the project in detail.

Once we selected DIPA, we sent over some basic mocks for the refresh. We also had the benefit of using our live site as a benchmark. They went through each content area and provided multiple versions and tweaks until we were satisfied. It's didn't take many versions. They were on point throughout the project.

What was the team composition?

UI/UX desginers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was extremely happy with the work flow and outcome. They were able to execute on our vision and bring fresh ideas to the project.

How effective was the workflow between your team and theirs?

Communication and workflow was stellar.

What did you find most impressive about this company?

I like design teams that think and understand the UI/UX experience inside and out for responsive design. I like it when designers push back on certain ideas as it saves a ton of time and wastes energy on impractical design. DIPA made many suggestions that flowed well from a development standpoint.,

Are there any areas for improvement?

No.