digixpot

BACKGROUND

Please describe your company and position.

I am the CEO of the company.

Describe what your company does in a single sentence.

Onesix is an Australian software company specializing in innovative digital solutions to help businesses streamline their operations and drive growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Darogha Creative Solutions to accomplish?

• Strengthen our branding for a cohesive identity.
• Enhance our digital presence through website design.
• Implement an AI chatbot to improve customer engagement.

SOLUTION

How did you find Darogha Creative Solutions?

Clutch Site

Why did you select Darogha Creative Solutions over others?

Referred to me

How many teammates from Darogha Creative Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes rebranding to develop a cohesive visual identity, complete website design for a user-friendly, responsive platform, and integrating an AI chatbot for 24/7 customer support. Key deliverables include a brand style guide, logo redesign, a fully optimized website with SEO features, and a customized AI chatbot capable of handling queries and improving user interaction. Additionally, ongoing support for website maintenance and chatbot updates will be provided.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include an increase in website traffic by 40%, a 30% boost in customer engagement through the AI chatbot, and a 25% rise in lead conversions due to the enhanced branding and digital presence. Additionally, user satisfaction surveys showed a significant improvement in overall website experience and ease of navigation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Darogha Creative Solutions demonstrated excellent project management, consistently delivering items on time and often ahead of schedule. They were highly responsive to our needs, quickly addressing any changes or concerns and maintaining clear communication throughout the project. Their proactive approach ensured the project stayed on track and aligned with our goals.

What was your primary form of communication with Darogha Creative Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Darogha was their deep understanding of our vision and ability to translate it into a cohesive digital experience. Their creativity, attention to detail, and ability to integrate AI technology seamlessly into our website made their approach unique and highly impressive.

Are there any areas for improvement or something Darogha Creative Solutions could have done differently?

While Darogha excelled in most areas, one potential improvement could be more frequent progress updates during the project to ensure clearer visibility of milestones. This would further enhance communication and alignment throughout the process.