What evidence can you share that demonstrates the impact of the engagement?
I wasn't very hopeful before I found them, but they've proven their worth. From the very beginning, their work attracted good orders. Thanks to their efforts, I have some excellent clients. We track the performance of the site through the software they provided, and we see increases in orders, client satisfaction, ratings, and reviews. They've provided a really easy way to see where my company is going.
How did DigitX Media perform from a project management standpoint?
We manage a lot of the project on our side. I oversee the marketing needs, and my husband reviews the financial parts.
What did you find most impressive about them?
I haven't worked with other companies, but I have friends with their own businesses. We never have any of the trouble my colleagues have with other companies. If I message DigitX, they reply right away and process my requests as soon as possible. Even if I ask for changes, again and again, they always do them. They give us timelines for their projects, and they message me about where they are in their process. We're very connected with them, and they're always transparent about any changes. They make the process very easy for the client.
Are there any areas they could improve?
I don't have any changes or recommendations for them so far. They perform well, and I think they'll continue to succeed as we move forward with bigger projects.
Do you have any advice for potential customers?
Without a doubt, they are wonderful at everything they do. Don't hesitate to use any of their services.