UX/UI Design Web Design Web Development
$50,000 to $199,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I came upon a store that DH designed and was immediately struck by how nicely it was designed and developed through and through."

Nov 15, 2023

President, Playground Equipment Retailer

Anonymous

eCommerce
Bremerton, Washington
1-10 Employees
Online Review
Verified

DigitlHaus Agency redesigned an e-commerce website for a swing set parts and playground equipment retailer. The team redesigned the Bigcommerce theme and developed the Stencil framework.

The new site was visually appealing and user-friendly, meeting the client's expectations. DigitlHaus delivered quality work in a timely manner, adhering to the established budget and timeline. The team also impressed with their attention to detail and technical expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of an ecommerce company

Describe what your company does in a single sentence.

Ecom retailer of swing set parts and playground equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigitlHaus Agency to accomplish?

Bigcommerce site redesign

SOLUTION

How did you find DigitlHaus Agency?

Referral
Other

Why did you select DigitlHaus Agency over others?

High ratings
Quality of designs in portfolio

How many teammates from DigitlHaus Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired DH to completely redesign our Bigcommerce theme and get us on the Stencil framework. They handled the design/mockups and development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Attractive and functionally user-friendly redesign and development of Bigcommerce storefront launched

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The overall process took longer than I expected, but it was within the timeframe they laid out - so they met the deadlines

What was your primary form of communication with DigitlHaus Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

It is hard to find quality design/development agencies that work with Bigcommerce stores. It's common for the initial design to look good but when it comes down to the details, there can be a lot to be desired. I came upon a store that DH designed and was immediately struck by how nicely it was designed and developed through and through.

Are there any areas for improvement or something DigitlHaus Agency could have done differently?

Occasionally there were some communication issues between myself, the project manager, and the developers (you do not communicate with the devs directly), but nothing major.

RATINGS

5.0

DigitlHaus Agency

We create eCommerce experiences people love.

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