What evidence can you share that demonstrates the impact of the engagement?
They performed like experts in the field. DIGITECH went above and beyond in researching the competition and providing a great design based on that work. They were able to give a consistent look and feel across different devices.
Unlike other companies, they were very respectful of our budget constraints. They were able to give a consistent look and feel across different devices. When they found something that might not work, they were able to keep frustrations to a minimum by finding an alternative immediately.
How did DIGITECH perform from a project management standpoint?
They were great with project management. The turnaround time was quick; they often delivered work early. We used a project board to comment on designs on InVision. They also had a sample website up to generate feedback and keep a conversation going.
We had multiple phone calls and emails every week. DIGITECH’s team communicated well and were easy to work with. Whenever an issue arose, they were quick to find an alternative and limit frustrations.
What did you find most impressive about them?
I was impressed with their speed and rapid turnaround. It was a huge project, and they were able to implement new designs within a three-day window, which was exciting for us. They were also very respectful of our budget constraints, which made them stand out from other companies.
Are there any areas they could improve?
None that I can think of.
Do you have any advice for potential customers?
I would advise taking their research very seriously. Spend as much time as you can researching other sites to get a clear picture of what you want. The more time you put in, the better the result will be.