Data and Growth-Driven Customer Experience Agency

DigitalSprout is a growth-driven digital agency. They help ambitious companies create and manage data-driven customer experiences to drive business growth.

Firstly, they go far and beyond to identify and understand customers through market research, surveys, interviews, and case studies. Then, they develop, deploy, and manage the strategies to help companies create experiences those customers would love and buy. 

Thus, they help companies make more money by combining the expertise of teams from Growth Marketing, Brand Strategy, User Experience, Market/User Research, and Mobile/web development. 

 
$1,000+
 
< $25 / hr
 
2 - 9
 Founded
2019
Show all +
, Nigeria
headquarters
  • Nigeria

Portfolio

Key clients: 
SprintHub Mobile; Afriscaper

Reviews

Sort by

Rebranding for Mobile Services Company

"They really focused on the quality of the deliverables .... ."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2019
Project summary: 

Helping with rebranding efforts, DigitalSprout Creative Agency Ltd. created a new logo, developed a message, and came up with suggestions for the new website design. 

The Reviewer
 
11-50 Employees
 
Nigeria
Sokari Gillis-Harry
CEO, Sprinthub Mobile
 
Verified
The Review
Feedback summary: 

The in-house team is happy with the final design and is planning to implement it. Responsive and professional, DigitalSprout met all needs, while their excellent communication skills helped them establish a smooth process. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Sprinthub Mobile. We're a mobile solutions agency, so we build mobile apps for iOS and Android.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DigitalSprout Creative Agency Ltd?

We started off as a software development agency, but we realized that our niche was mobile development. We needed a vendor to help us rebrand our company. 

SOLUTION

What was the scope of their involvement?

We gave DigitalSprout the information about our business and they came up with a few suggestions for the new website design. We're still deciding on the budget, so we haven't implemented the designs yet. The implementation will likely be a collaborative effort of our team and theirs. DigitalSprout also created a new logo and helped us craft a message for our new brand. 

How did you come to work with DigitalSprout Creative Agency Ltd?

We found them through a Google search. We interviewed three different companies and decided that DigitalSprout was the best fit for us.

How much have you invested with them?

We spent about $1,500.

What is the status of this engagement? 

We worked with them between May–June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They were responsive to our feedback, so the final designs are exactly what we were looking for. 

How did DigitalSprout Creative Agency Ltd perform from a project management standpoint? 

We used email and Slack to stay in touch. It was a very collaborative process, so we were constantly communicating back and forth. 

What did you find most impressive about them?

They really focused on the quality of the deliverables and took time to do their research.  

Are there any areas they could improve?

I can't think of anything. 

Do you have any advice for potential customers?

They're a great team. I'd definitely recommend them.

5.0
Overall Score I highly recommend them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer