Let’s Make This Official

We’re a ragtag group of people from different disciplines who love creating stuff. Public speakers, designers, ex-stock market men, coders, creative directors, and writers tired of being held down by big agency rules. We’re confident, we’re fun, we’re problem solvers and we’re a team of independent minds working together to use tomorrow’s technology to solve today’s problems. 

 
Undisclosed
 
Undisclosed
 
2 - 9
 Founded
2014
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Savannah, GA
headquarters
  • PO Box 10622
    Savannah, GA 31412
    United States
other locations
  • 7990 Baymeadows Rd E
    Jacksonville, FL 32256
    United States

Reviews

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Web Development for Travel Company

"When it came to personalization and knowing what we were looking for with personal touches, they were the best."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - Jan. 2020
Project summary: 

Digital1010 developed a website for an activity and event hub. They integrated an e-commerce feature as well as payment processing capabilities. 

The Reviewer
 
1-10 Employees
 
Florida
Rick Nichols
Owner, Swell Travels
 
Verified
The Review
Feedback summary: 

The work was completed on time by Digital1010 and they contribute to the company’s success through the site. Bringing an ability to tailor their work to fit the unique business needs was an impressive feat, making them stand out from the previous attempts by other development agencies. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Swell Travels, an activities hub. We cater to events and services while donating back toward local environments through our website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital1010?

I’d worked with a different set of developers but it didn’t work out because they never understood our business. Because of this, I needed Digital1010 to develop the entire website.

SOLUTION

What was the scope of their involvement?

They created our website. In addition to handling the entire process, they also integrated the Woo-Commerce functionality and added the Stripe payment processing features.  

What is the team composition?

At least 4–5 people were supporting the website, with each person having their own responsibilities. I always worked directly with Mike (CEO, Digital1010). 

How did you come to work with Digital1010?

After we started speaking to Mike, we knew they were the right team for our project. Following a referral is almost like a cold call, so we didn’t know until after meeting their team that they were going to be able to personalize the work to fit our needs. Mike is also from my hometown and can relate to the same things that I can. 

How much have you invested with them?

We spent around $11,000. 

What is the status of this engagement?

We worked together from May 2019–January 2020. We’re wrapping up a few things but the majority of the project has already finished. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They built a completely new website for us so our success in that is attributed to them. Their work was 100%. 

How did Digital1010 perform from a project management standpoint?

They were very on-point and everything was delivered on the right date. Mike was very open and let us know how everything was going. Even though I don’t know all of the technical terms, they made it very easy for me to understand their progress and what their next tasks were. They always knew the next step and made sure everyone was sticking to the system. 

What did you find most impressive about them?

When it came to personalization and knowing what we were looking for with personal touches, they were the best. There are so many different ways to go about creating a website, and they were a great tool in getting us started. They provided great suggestions to improve both time- and budget-wise. Mike also brought all of the right resources to the project for everyone to be involved in the conversations. 

We also had a very dynamic marketplace and there were unforeseen things that happened, but they stuck through it with us. It was a blessing to find a team like this. 

Are there any areas they could improve?

I have nothing bad to say about them. 

Do you have any advice for potential customers?

There are a lot of people that claim they can do the work, but Digital1010 gets it done very quickly. Once you talk to Mike, you’ll know you have the right person to work with. You’ll feel confident knowing they’re the right team behind you. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer