Digital Wave Productions, Inc.

BACKGROUND

Introduce your business and what you do there.

I'm the former market development manager at a broadcast media company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Wave Productions?

We needed to create long-form broadcast commercials for clients. 

SOLUTION

What was the scope of their involvement?

In the most recent project we worked on, they created a two-minute interview style commercial that was aired on TV and posted to social media channels. They collaborated with our team on the ideation process and provided scripting, production, and editing services.

What is the team composition? 

I primarily worked with Wayne (Creative Director, Digital Wave Productions), as well as a couple of others on their team. 

How did you come to work with Digital Wave Productions?

They were recommended by another contact in the industry. Their ideas and willingness to take over the daily management of the program made them the most ideal partner. 

How much have you invested with them?

We spent between $25,000–$50,000 per segment.

What is the status of this engagement?

We worked together on multiple projects between September 2011–April 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Digital Wave helped our clients effectively communicate their message, using an interview-style format to add credibility to the product. The client continues to use the same format they came up with to this day, so I imagine it's because it's been successful for them. 

How did Digital Wave Productions perform from a project management standpoint?

They were great to work with overall, paying close attention to detail and exceeding our expectations in terms of deliverables. 

What did you find most impressive about them?

I'm most impressed by their ability to work closely with our clients in a professional manner, approaching the work thoughtfully and with a strong desire to achieve client goals. They also provided a lot of valuable feedback, helping streamline our processes and improve final products. 

Are there any areas they could improve?

Honestly, no. They were wonderful partners. 

Do you have any advice for potential customers?

Treat them as an extension of your own team and invite them to take part in the process, including the ideation phase. 

BACKGROUND

Introduce your business and what you do there.

I work for two companies. I'm the owner of my own marketing company, and act as an account executive for a digital company. I worked with Digital Wave through my own company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Wave Productions, Inc?

We were filming some long-form videos for a client and were running those videos on a local news affiliate. We used Digital Wave to tell the client's story and expand the brand.

SOLUTION

What was the scope of their involvement?

They took care of everything from beginning to end, and they coordinated the project with our help. They oversaw all the editing but handed it over to us to get the finished product on the air. They helped a little with script writing, and they gave good input on my process. We worked well together, and the partnership was very collaborative.

They made about eight videos for me at the time. I haven't used them in a while, but I had a very good experience with them.

What is the team composition?

I worked with a producer, a photographer, a grip, and a production assistant. The production assistant was a part of the copywriting and coordinating process as well.

How did you come to work with Digital Wave Productions, Inc?

Another producer in the market recommended them. I did my due diligence and interviewed around five candidates. They wanted to work as a team, which I appreciated, and their overall approach and their credentials encouraged me to go with them. They were efficient, and they adjusted whenever I needed. They took my input and never dismissed my ideas.

What is the status of this engagement?

We worked together from around February­–May 2010.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client really liked the format and the way the whole project turned out. The finished product was professional and high-quality, and the audio was perfect. I was also very happy with the results. I really enjoyed working with them, and would work with them again.

How did Digital Wave Productions, Inc perform from a project management standpoint?

They were great project managers and met all the deadlines. They never took over completely, but they handled what I needed them to and did a great job. Most of our communication was through phone and email, and we spoke regularly in person.

What did you find most impressive about them?

They were a good partner. They took ownership of their work and wanted to deliver a perfect product. They were concerned with our happiness and always asked us if there was anything they could do to improve the process.

Are there any areas they could improve?

I can't think of anything they should improve. I had a great experience with them.

Do you have any advice for potential customers?

Work closely with your coordinator and producer and explain the goals and objectives of your project. The biggest piece is deciding who plays what role and how much involvement they should have.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and communications at Oregon Episcopal School, a private school for pre-k–12.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Wave Productions, Inc.?

We needed a partner to create videos for different projects and events we had going on.

SOLUTION

What was the scope of their involvement?

Digital Wave Productions, Inc. has made five videos, including our annual auction and fundraising videos. They can do everything from storyboarding to post-production, depending on how prepared we are. Sometimes, we have the entire idea and just need the video filmed and edited; other times, we have concept meetings to flesh out ideas and put together the storyboard.

Once the idea and script are finished, we coordinate with our teachers and students to film small vignettes or sections of the video. Digital Wave Productions, Inc. usually has 1–3 days of shooting and then spends 1–2 weeks to come up with a rough draft. Our internal team will then meet to review the video, and we’ll go back and forth like this 2–3 times until we get the finished product.

What is the team composition?

We mainly work with the two owners. If it’s a bigger project, they sometimes bring a third person.

How did you come to work with Digital Wave Productions, Inc.?

My boss worked with them when she was at a different company. When she came here, she introduced them to our school.

How much have you invested with them?

We spent around $40,000.

What is the status of this engagement?

We worked together from August 2015–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The auctions they made the videos for were successful, and everyone was happy with it. All of the videos are feel-good pieces that people enjoy and that show a fun and educational side of our school.

How did Digital Wave Productions, Inc. perform from a project management standpoint?

They’re incredibly organized and communicative; I rely heavily on them to keep things on track. They’re patient and polite, constantly checking to make sure we stay on budget and don’t miss deadlines.

What did you find most impressive about them?

They’re a lively and friendly team that enjoys working with people. They have great interview skills, which can definitely be seen in the videos.

Do you have any advice for future clients of theirs?

Have a fleshed-out plan for what you want accomplished. It will be less expensive and go faster if you know what your goals are, how much money you’ll spend, and the timing.