Making a Measurable Difference

Digital Third Coast was founded in 2007 in Chicago.  We specialize in SEO (search engine optimization) and paid media (including paid search and paid social). We blend data journalism with digital PR to produce award-winning campaigns for our clients.

 

Our clients rely on us for both our technical and creative expertise to promote their products and services to their target audience across a variety of channels. From data driven, mass appeal content to compelling ad copy, our services are customized based on each client’s unique needs and goals.

Our mission is to make a measurable difference by helping organizations clarify, measure, and achieve their digital marketing goals.

 

We are committed to achieving excellent results for our clients while enjoying a collaborative and fun team environment.  We do this through open communication, and by following our core values: be bold, be curious, be accountable, keep learning, and sweep the floors.

 

-2017, 2018 & 2019 Chicago's Best & Brightest Companies to Work For

-2017, 2018 & 2019 Communicator Awards Winner

-2017, 2018 & 2019 Clutch Leader and Top Digital Agency

-2018 Google Premier Partner Finalist

-2018 Interactive Marketing Awards Winner

-2017 US Search Award Winner

 
Undisclosed
 
$150 - $199 / hr
 
10 - 49
 Founded
2007
Show all +
Chicago, IL
headquarters
  • 2540 W North Ave
    Chicago, IL 60647
    United States

Portfolio

4x Increase in Visibility for Financial Services Client Image

4x Increase in Visibility for Financial Services Client

Combined SEO and PPC strategies, scalability across new markets, and continous optimization produced dramatic, record-setting results month-after-month for IPX1031. 

  • 94% increase in meaningful conversions
  • 476% increase in actions taken on Google My Business (GMB) listings, year-over-year
  • 300% increase in calls made to offices
  • Campaign work for combined SEO & PPC efforts was shortlisted
for a 2020 US Search Award.

When IPX1031 came to us, they were in a unique position.  They were the overall industry leader with regards to volume, but their digital presence did not reflect their position in the market. They had never focused on SEO or Google Ads. They had competitors bidding on keywords that they weren't bidding on. They had dozens of physical locations, without any local optimization or visibility. 

Our SEO and PPC teams worked with IPX1031 to optimize their digital strategies on both fronts.

From restructuring and geo-targeting their paid advertisements, to claiming and optimizing their local listings, we honed and perfected their digital strategy. As a result, IPX1031 experienced a 94% increase individual events, phone calls, and form completions within a six-month period. Their visibility in local search quadrupled during this same time period. 

Survey Data Earns >100 Media Placements Including Washington Post, CBS Image

Survey Data Earns >100 Media Placements Including Washington Post, CBS

ImproveNet helps homeowners complete home improvement & repair projects, from start to finish. Their goal was to increase visibility with unique content marketing campaigns.

We surveyed 2,500 Americans to identify the cities in America where neighbors roil each other most, and a laundry list of the most common complaints.

Link Building Campaign Earns 74 Placements and 4 TV Segments Image

Link Building Campaign Earns 74 Placements and 4 TV Segments

If you keep thinking that everywhere you turn there's a new craft brewery popping up—it’s not just your imagination. A craft beer revolution has swept over America. Whether you enjoy a good IPA or you prefer a dark porter, it’s likely that you can find a craft beer or brewery not too far from your doorstep.

We decided to take a closer look at the craft beer industry to determine where craft beer is most popular. We also

measured the growth of craft beer within the last decade and its economic impact per capita. Here’s what we found in our research. 
Graphic Lands on New York Times and 385 Other Publications Image

Graphic Lands on New York Times and 385 Other Publications

Shorr Packaging is one of the largest independent packaging distribution firms in the nation. Package theft is a common problem in the US, so we created an infographic on protecting packages to visualize the data on who’s been affected by package theft and how online retailers can keep their packages safe.

 - COMMUNICATOR AWARD WINNER

 - 29% INCREASE IN ORGANIC CONVERSIONS

 - 386 MEDIA

PLACEMENTS

 - 2 LIVE TV NEWS SEGMENTS

Content Campaign Increases Organic Traffic by 86% in Three Months Image

Content Campaign Increases Organic Traffic by 86% in Three Months

This piece was created with the goal of growing traffic to Bryan College's Applied Psychology Program. By using visual storytelling, we addressed the topic of impulsivity in an engaging way.

 - COMMUNICATOR AWARD WINNER

 - $114K AD EQUIVALENCY ESTIMATE

 - 34 MEDIA PLACEMENTS

Infographic Campaign Lands 126 Media Placements and 60 Radio Spots Image

Infographic Campaign Lands 126 Media Placements and 60 Radio Spots

MidAmerica Nazarene is an undergraduate university offering programs in business, nursing and education. They came to us with the need to boost keywords associated with their entrepreneurship program pages.

 - US SEARCH AWARD WINNER

 - $1.2M AD EQUIVALENCY ESTIMATE

 - 50,000 SOCIAL SHARES

Content Campaign Earns 87 High Authority Media Placements Image

Content Campaign Earns 87 High Authority Media Placements

Northshore Fireplace sells luxury and custom fireplace furnishings. We selected a topic that’s related to luxury homes, specifically one we could express in a format that’s highly attractive to journalists.

This campaign surveys 2,000 Americans to see how they envision their dream homes.

Reviews

Sort by

SEO & PPC for Medical Device Firm

“It becomes quickly apparent that they’re very skilled at what they do.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2019 - Ongoing
Project summary: 

Replacing a subpar agency, Digital Third Coast ventured to manage the paid advertising of a medical device company. They oversaw the client’s Google Ads account and spearheaded new campaigns and initiatives.

The Reviewer
 
501-1,000 Employees
 
San Diego, California
Digital Marketing Specialist, Medical Device Firm
 
Verified
The Review
Feedback summary: 

The quality of Digital Third Coast’s work is evident in the high number of leads that they successfully generate. Reports show that they’re outperforming the previous agency despite constraints related to COVID-19. They’re extremely responsive and professional on top of being experts in their field.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing specialist for a medical device company of approximately 250 people.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast?

Although we have an in-house marketing team, we don’t have the internal bandwidth to go in-depth with paid search management. That’s why we hired Digital Third Coast.

SOLUTION

What was the scope of their involvement?

When we approached Digital Third Coast, our Google Ads account was a mess. They managed that account to optimize it for conversions. They set up Google Tag Manager, which helps us manage and deploy marketing tags. They’ve walked me through their processes whenever I have a question.

They worked to get a sense of our business and target audience before implementing new strategies. While they haven’t made any structural changes to our website, they’ve recommended changes to our landing pages. We were curious about implementing Facebook tracking pixels, so they’ve put us in touch with a paid-social expert to help us with that.

What is the team composition?

We’ve worked with an account manager and an analyst. We always have access to their salesperson if we need it.

How did you come to work with Digital Third Coast?

We weren’t satisfied with our previous PPC agency — they weren’t actively managing our accounts, and their reporting was a disaster. We were looking for another provider that could bring proactive strategies to the table.

So, I reached out to my network of colleagues. I used to work at a search agency that had since disbanded. One of my colleagues had landed at Digital Third Coast, and I knew that she was a good judge of quality-of-work. She let me know that her paid search colleagues were excellent.

I engaged their salesperson, who was very hands-on. I could tell that she had a firmer grasp of paid search that many analysts, just in those first discovery talks with her. I got the sense that she could actually sit down, create a campaign, and run it effectively — and her role was in sales!

I was very impressed, so we decided to go ahead with them. The first kickoff call made it very clear that they knew exactly what they were doing.

How much have you invested with them?

We’ve spent somewhere between $50,000–$100,000. Their monthly engagement fee was the least expensive out of the companies we compared them with. It’s definitely a great deal.

What is the status of this engagement?

We began working together in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our recent analysis serves as a major testament to the quality of their work. We were looking at our paid search performance for this month — in the trenches of COVID-19 — and comparing it to last April, when we had our other agency.

We’re spending less money on Google Ads this month than April of last year since we tightened our budget in light of the pandemic. What’s amazing is that there’s effectively no change in the number of leads generated. Digital Third Coast is performing at the same level as the other agency — despite two major constraints that the latter didn’t face.

How did Digital Third Coast perform from a project management standpoint?

Their communication is excellent. Whenever I send them an email, they’ll typically respond to me within two hours. They’re always on time with their meetings. We use a very efficient dashboard platform to make sure that projects are progressing smoothly.

What did you find most impressive about them?

The team that’s assigned to our account is distinguished by the depth of their knowledge and expertise.

Are there any areas they could improve?

No, I really can’t think of anything.

Do you have any advice for potential customers?

Allow them to perform an audit for you. That’ll help you identify areas for growth and problems to address. Definitely take a discovery call with them. It becomes quickly apparent that they’re very skilled at what they do.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO for Cannabis Company

"I’ve been very pleased with the work they’ve done and the partnership we’ve formed over the last several months."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2019 - Ongoing
Project summary: 

Digital Third Coast provides ongoing organic SEO services for a cannabis company. They advise on keyword strategies, created backlinking campaigns, and updated meta descriptions to target a new state market.

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Director of Marketing, Cannabis Company
 
Verified
The Review
Feedback summary: 

The client tripled its site traffic from the new market and earned top rankings in medical cannabis keywords. Digital Third Coast remains in an ongoing partnership due to their high level of expertise and customer service. Weekly status calls and monthly reports make for a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing for a cannabis company. We operate in six states with 12 dispensary locations and four cultivation centers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Internet Marketing?

We wanted to help our audience and patients find us and convert them into customers. 

SOLUTION

What was the scope of their involvement?

Digital Third Coast partnered with us on organic SEO services — including keywords, meta tags descriptions, and recurring backlinking campaigns every 60 days — to help make sure we’re being found. Because we’re a cannabis company, we’re not able to leverage paid media: everything needs to be organic or programmatic.

What is the team composition?

We have a main point of contact. Collin (Content Strategist) helps with our backlinking campaigns.

How did you come to work with Digital Third Coast Internet Marketing?

They came as a recommendation from our web development partner.

What is the status of this engagement?

The partnership started in July 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our metrics are all about traffic and conversion. We also look at how our pages are ranking and what our site’s domain authority is. Since we started working with Digital Third Coast, we’ve tripled site traffic.

I have a monthly call with Digital Third Coast to review key metrics. We look at how we’re performing on our site and Google My Business and plan our next steps to optimize in other markets.

How did Digital Third Coast Internet Marketing perform from a project management standpoint?

I declined to take part in any project management tools; I have too many logins already and prefer to email. They’re great, though. My point of contact is extremely responsive, and Digital Third Coast is partnered with our web agency. We have calls between the three of us weekly to review action items and to address any challenges or opportunities we’ve identified.

What did you find most impressive about them?

I’ve been very pleased with the work they’ve done and the partnership we’ve formed over the last several months.

Are there any areas they could improve?

Being able to replicate the success we have had across all markets we operate.

Any advice for potential customers?

Be attentive and organized, and distill your information. Digital Third Coast has serious depth of knowledge in SEO and has helped me learn along the way. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC & Digital Marketing for Custom Framing Retail Company

“They have a knack for figuring out how to make e-commerce tactics work for brick and mortar businesses.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
June 2016 - Ongoing
Project summary: 

Digital Third Coast Internet Marketing provides digital marketing services, like PPC and SEO, for a custom framing company. They provide regular analytics and reports and make changes to their strategy.  

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Jamie Eggert
Marketing, Goltz Group
 
Verified
The Review
Feedback summary: 

Since working with Digital Third Coast Internet Marketing, a higher percentage of the company’s business comes from the web and it continues to grow. They meet with their clients in-person on a monthly basis to make adjustments as needed. The team communicates well and is effective.   

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Small business retail-focused company. We have four different businesses under our brand. Digital Third Coast Internet Marketing works with us for our custom framing business with three locations in Chicago. I support marketing for that business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Internet Marketing?

We wanted to narrow down the marketing channels we’re investing in. We don’t have mass-market appeal, so we’re going after a very targeted group of people. A lot of traditional marketing don’t make sense in that context. Paid search, on the other hand, we’re going to invest money where we’re relevant.

SOLUTION

What was the scope of their involvement?

Their primary deliverable was to manage our paid search campaign, make recommendations, and ensure that we’re showing up for all the terms we’re hoping to show up for. At the same time., we wanted to make sure we’re not wasting our money by spending on ineffective avenues.

We’re not an e-commerce site, so it’s difficult to understand the impact of our ads. So, they’re helping us track that. They regularly provide analytics for the campaign front.

They’re also helping us with awareness, generating campaigns, more on the display marketing side. Not bottom-of the funnel focused, but letting people know that we’ve opened a new store and new location.

Their work is focused on search engine marketing. When they see an opportunity for us to be doing something, they make those suggestions as well.

What is the team composition?

We have an account manager. When we originally started with them, we also had an SEO provider, but the time has become smaller now.

How did you come to work with Digital Third Coast Internet Marketing?

I wasn’t here when they were selected. I know they wanted someone more local who could come in and talk about the strategy.

What is the status of this engagement?

We started working together in June 2016 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have an internal report in which the business we get is attributed. It’s usually collected through our sales team and their interactions with new customers. The biggest metric is that the percentage of new customers coming in through the web has increased. It has grown steadily over the last few years.

How did Digital Third Coast Internet Marketing perform from a project management standpoint?

We have a monthly meeting in person, and usually, there is a follow-up after that. Sometimes I’ll have a call with our main point of contact to discuss things that come up. When we have our meeting, we usually leave with an idea of things that need to be improved or action items. It always feels productive, so it’s not just numbers to us.

What did you find most impressive about them?

They have a knack for figuring out how to make e-commerce tactics work for brick and mortar businesses. That seems to be their niche. They’re good at making inferences and educated conclusions to suggest what we’re doing digitally without e-commerce statistics. They’re good at seeing the bigger picture and helping us work through that.  

Are there any areas they could improve?

Proactive suggestions outside the monthly meetings would be nice. Now that it has been a multi-year relationship and they know us really well, they could probably give us suggestions outside of digital as well.

Do you have any advice for potential customers?

The monthly meetings are productive, so I would encourage you to do those.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

PPC & SEO for Real Estate Intermediary

"They invested the time to learn our business and apply that understanding to their efforts, which paid off."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Ongoing
Project summary: 

Digital Third Coast Internet Marketing directs SEO and PPC efforts to improve visibility for a 1031 intermediary. They provided site enhancements and develops campaigns and content to support site rankings.

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Scott Nathanson
Executive Vice President, IPX1031
 
Verified
The Review
Feedback summary: 

Digital Third Coast Internet Marketing executes effective initiatives that increase search rankings and continue to support business growth. The team is proactive to encourage progress and engaged to ensure timely results. They are transparent and communicative, enabling a supportive collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive vice president of IPX1031. We’re a national 1031 intermediary. Real estate developers use our services to defer the taxes on their gains from the sale of their properties by purchasing new properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Internet Marketing?

We had a couple of business challenges. The biggest challenge was that our part of the real estate industry isn’t well known. Investors who sell real estate don’t realize that they can defer the taxes if they structure them as a tax-deferred exchange. Our salespeople educate realtors, accountants, attorneys, and investors about this option. We needed a way to hit a larger, broader audience at one time to make them aware of our services. Our second challenge was that while our company’s the largest 1031 intermediary in the country, there are a lot of smaller ones with good websites. We needed to distinguish ourselves.

SOLUTION

What was the scope of their involvement?

Digital Third Coast Internet Marketing oversees two separate campaigns for us. Originally, their team focused on organic campaigns to make us more visible to Google. They create content such as articles that are related to real estate about our 1031 exchange product. Then, media outlets pick up the articles. When users search certain terms, our company appears much higher on the results. This drives people to our website. 

After a couple of months, they started to produce Google ads. Digital Third Coast Internet Marketing not only educates us about Google ads but also puts the entire campaign together. Their team works with us on the wording and the target markets. Recently, they presented us with a list of new ideas to use different platforms.

Their team also gave recommendations to make our website more effective. They collaborated with our marketing director and our webmaster. 

What is the team composition?

We have a main point of contact for each marketing campaign. There’s also a principal involved who’s accessible. If we have a question about our agreement, I can leave a message and the executive will call me back.

How did you come to work with Digital Third Coast Internet Marketing?

A person in our network who had knowledge of the marketplace recommended them. We conducted phone interviews with various companies but after looking at their website, Digital Third Coast Internet Marketing seemed like a great match. Even though we wouldn’t have to be in the same office, it felt good that their team was in the same city as us. After a couple of phone conversations and seeing what they could do, we decided that they were a good fit. Their team didn't over-promise. They were realistic with us as to what they could deliver.

How much have you invested with them?

We’ve spent between $50,000–$100,000.

What is the status of this engagement?

We started the collaboration around September 2018 and the work’s ongoing. We expand the relationship every few months because their efforts are successful.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our website appears much higher on Google search results and keeps moving up the rankings. We used to be on page three but now we're on page one. In many of our target markets, we get many hits on our Google Ads, which is the most immediate business for us. On a Google Ad, that’s usually someone who has an immediate need to hire us whereas, on organic searches, those are people who want to learn about a 1031 exchange. 

We see impressive growth in our orders month over month. For example, our order accounts in January were more than 30% of the same period from last year. We give credit to the strategies that Digital Third Coast Internet Marketing because orders come through systems that their team put in place. We also ask people how they found us and the number of people that say that they found us on the web has grown.

How did Digital Third Coast Internet Marketing perform from a project management standpoint?

Digital Third Coast Internet Marketing is user-friendly. Their team gives us analytics for how many people hit our website. They hit every deadline and pushes us. When their team has to wait for a website update or copy, they call us to ask for it to happen. Their team wants to accomplish our goals. They're upfront with challenges and what they can accomplish. When we have to bring in our executives who aren’t familiar with websites, their team was patient to explain the project and its effects in the marketplace.

What did you find most impressive about them?

Their team took the time to explain how the engagement would work as this was a new frontier for us. Before our partnership, we used more traditional forms of advertising and only dabbled in digital marketing. They invested the time to learn our business and apply that understanding to their efforts, which paid off.

Are there any areas they could improve?

At this point, no. We hope that the engagement keeps going great so that we have the resources to pay them. 

Do you have any advice for potential customers?

You can’t go wrong with them. They take the time to understand businesses, their operations, and their customers. If you’re considering digital marketing, we recommend them because our relationship with them is satisfying. They have the patience and expertise to not only do the job but also keep us in the loop.

5.0
Overall Score I wish our relationships with other outside partners were as good as this one.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    I don’t have enough knowledge of competitors to say that it’s the best price, but their services are great value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve already recommended them to sister companies.

SEO Strategy for Management Consulting Firm

“The team aligned themselves to our priorities.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2017 - May 2019
Project summary: 

Digital Third Coast Internet Marketing redesigned a website and optimized the content for lead generation. They continued to make updates and provide analytics reports post-launch.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Partner, Management Consulting Firm
 
Verified
The Review
Feedback summary: 

The engagement led to higher SEO rankings and more inbound leads. Digital Third Coast Internet Marketing’s collaborative nature complemented their professional management style. Responsive and client-centric, the team provided actionable insights and proactive solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at a management consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Internet Marketing?

My company wanted to transform our website’s digital presence to drive more inbound leads. We needed our content to communicate our value proposition to the market.  

SOLUTION

What was the scope of their involvement?

Digital Third Coast Internet Marketing helped us redesign our website, generate keywords, and prepare content. They placed the content in such a way that would drive SEO traffic.

We launched the website after ten months. Digital Third Coast Internet Marketing continued to refresh the site’s content and make changes. They also reported on the site’s analytics, which informed how we could effectively maintain our digital presence.  

What is the team composition?

I can’t remember who we worked with for the website design, but after that, we had an account manager who provided monthly reports and analyzed areas for change. My team also worked with a creative executive who helped us come up with and think through content pieces that were relevant to our business.

How did you come to work with Digital Third Coast Internet Marketing?

I believe our former marketing manager found them, but I’m not sure. My team evaluated a few different providers, and we ultimately liked Digital Third Coast Internet Marketing’s collaborative working style.

What is the status of this engagement?

Our engagement spanned July 2017–May 2019. My company was recently acquired, and we now have more internal marketing resources.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The value that Digital Third Coast Internet Marketing brought was helping us think through key elements of the site’s design. The launch of our new website and the updates and changes that they made dramatically increased our SEO ranking. We also started to receive more frequent leads.

How did Digital Third Coast Internet Marketing perform from a project management standpoint?

Digital Third Coast Internet Marketing had very strong project management skills, and they were responsive and collaborative. The team aligned themselves to our priorities.  

What did you find most impressive about them?

Digital Third Coast Internet Marketing had a client-centric mindset. They strove to understand our business and the challenges we wanted to solve. The team proposed proactive ideas and solutions. For a company such as my own that is not very knowledgeable about digital marketing, it was incredibly helpful to work with Digital Third Coast Internet Marketing.

Are there any areas they could improve?

No, nothing comes to mind.

Any advice for potential customers?

One person on your team should serve as Digital Third Coast Internet Marketing’s main point of contact. This will allow you to get the maximum value from the partnership.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO for a Creative Agency

“Digital Third Coast increased our domain authority from 26–38%, resulting in an 80% increase in traffic.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Digital Third Coast made structural and SEO edits to the company website and helped generate traffic by pitching articles to journalists to link to the business.

The Reviewer
Vice President, Creative Agency
 
Verified
The Review
Feedback summary: 

Digital Third Coast applied unique digital strategies to help generate third-party content that increased domain authority, traffic, and leads. In addition to delivering results, their team was proactive and responsive to client needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the former VP of a creative agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast?

We were launching a new website and needed help getting traffic to the site and increasing leads.

SOLUTION

What was the scope of their involvement?

We worked with them on a retainer in different phases. Initially, they helped with the mechanics of the website, performing a site audit and making sure our basic infrastructure was set up appropriately. They then developed content campaigns, creating articles based on their own research and reaching out to journalists to have them write stories to post on third party sites.

What is the team composition?

We primarily worked with George (Principal and Director of Operations, Digital Third Coast), who assigned other resources to our projects as needed.

How did you come to work with Digital Third Coast?

They were referred to us by our sister agency.

How much have you invested with them?

We invested around $130,000.

What is the status of this engagement?

We worked with them from 2014–2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Digital Third Coast increased our domain authority from 26–38%, resulting in an 80% increase in traffic.

How did Digital Third Coast perform from a project management standpoint?

They were very helpful and proactive. They held monthly meetings with us to evaluate our progress and next steps.

What did you find most impressive about them?

Their approach to content sets them apart; they were focused on getting journalists to reference our company, which increased the ranking of our site organically.

Are there any areas they could improve?

They have some turnover, which made it a little challenging at times when we had changes in the resources working on our account.

Do you have any advice for potential customers?

Be open to letting them choose the topics of articles to write; the topics might not be directly related to the business, but it's part of a bigger strategy to generate traffic.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & PPC Services for Printing Business

“The hits on our website have increased substantially.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - Ongoing
Project summary: 

Digital Third Coast Internet Marketing provides SEO and Google AdWords services, working primarily on backlinking to drive traffic. They are also working with a third-party company to design a new site.

The Reviewer
 
10-50 Employees
 
Frankfurt, Illinois
Pete Bolsoni
Owner, Same Day Tees
 
Verified
The Review
Feedback summary: 

Their services have produced excellent results thus far, driving higher traffic to the site as required. They manage the work effectively and maintain smooth communication through phone, email, and some in-person visits, while ensuring they keep the digital marketing within budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Same Day Tees. We’re a wholesale print-on-demand screen printer, embroiderer, and direct-to-garment printer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Internet Marketing?

We wanted to build up our online business.

SOLUTION

What was the scope of their involvement?

They’re helping us with SEO and are developing Google AdWords that will drive business to our website. The SEO has involved some structural changes, but it’s been limited what they’ve can to do with my current website. They’re getting people to come to the site, but they’re not finishing because of issues with it. They do backlinking for us as well.

We recently engaged another company to work with Digital Third Coast to design a new website that will be more interactive for our customers.

How did you come to work with Digital Third Coast Internet Marketing?

They were referred to me by a friend who uses them. He’d worked with several other companies and had some really good success with Digital Third Coast. I valued his recommendation because he’s been going through this process much longer than I have. He felt they helped him a lot, which is why I went with them.

How much have you invested with them?

We spend $1,000/month.

What is the status of this engagement?

We started working together in March 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The hits on our website have increased substantially.

How did Digital Third Coast Internet Marketing perform from a project management standpoint?

Kerri (Digital Marketing Professional, Digital Third Coast Internet Marketing) is very thorough—she’s always on top of things. They’ve been really good to work with. We communicate via phone and email, and we’ve met in person once or twice too.

What did you find most impressive about them?

They’re thorough and always try to keep an eye on my budget as with AdWords you can easily get carried with what you spend.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC and SEO for University

“We have a great collaboration with them and they feel like a part of our team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2013 - Ongoing
Project summary: 

Digital Third Coast Internet Marketing helps with SEO and PPC initiatives for a university. They performed a site audit, made recommendations, and have participated in site rebuilds and advertising campaigns.

The Reviewer
 
201-500 Employees
 
Indianpolis
Executive Director of Marketing, Olivet Nazarene University
 
Verified
The Review
Feedback summary: 

Site traffic has grown steadily by 20% each year for the past five years. Digital Third Coast Internet Marketing understands the business and goes above and beyond to drive success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of marketing for Olivet Nazarene University School of Graduate and Continuing Studies. We are responsible for adult and graduate courses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Internet Marketing?

Five years ago, we wanted to improve our SEO and our PPC presence and wanted an agency to help us.

SOLUTION

What was the scope of their involvement?

They helped us with our SEO and PPC efforts, as well as several content pieces. They helped us promote our programs and back up our other advertising. We worked together to develop a keyword list. They did a full audit of our sites and assisted with optimization. They made recommendations for our current site and we’ve gone through two web redesign projects with them.

What is the team composition?

We have one lead for SEO and the organic side, and another lead for the paid advertising.

How did you come to work with Digital Third Coast Internet Marketing?

An advertising agency we were working with recommended them. We worked along with both agencies for our first projects.

What is the status of this engagement?

We started working together around February 2013 and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our overall goal is to drive people to our site and supplement what we do in traditional media. Every year, we see a 20% growth in traffic to our site, which impacts our lead generation and inquiries about our programs. They’ve contributed a lot to our visibility in the space.

How did Digital Third Coast Internet Marketing perform from a project management standpoint?

They do really well. They’re always available to answer our questions and we haven’t had any issues with the arrangement. We do a monthly reporting call with the whole team to go over the previous month’s results and to talk about new initiatives. We’re in contact between meetings to discuss different pricing, support, and other projects. They’re great to work with.

What did you find most impressive about them?

We have a great collaboration with them and they feel like a part of our team. We bring them into a lot of planning meetings and they fully support us at every step of each project we do with them. We’re currently launching a few new degree programs. They work with us to help select the right names and make other recommendations. They’re a solid partner who understands us and our business. They go above and beyond normal support and help us on a much broader scale.

Are there any areas they could improve?

I don't have any recommendations for them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC and Google Shopping Ads for E-commerce Site

“Thanks to their digital campaign strategies, our sales continue to increase.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2017 - Ongoing
Project summary: 

Digital Third Coast oversees digital marketing efforts, including strategy, developing keyword lists, monitoring Google Analytics and running paid search and Google Shopping campaigns.

The Reviewer
 
10-50 Employees
 
Chicago, Illinois
Annie Colegrove
Ecommerce Manager, Bedside Manor Ltd
 
Verified
The Review
Feedback summary: 

Digital Third Coast has successfully helped boost sales overall by employing effective marketing strategies. Their insightful feedback has also helped the company make better decisions to improve its growth. Responsive and customer-centric in their approach, they continue to be great partners. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the e-commerce manager at Bedside Manor Ltd, a luxury bedroom and bathroom linens company with an online store and three locations in Chicago, Ill.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Marketing?

We recently redesigned our website, but didn't have capacity to manage our digital marketing efforts internally, so we engaged Digital Third Coast to provide those services.

SOLUTION

What was the scope of their involvement?

Digital Third Coast oversees our digital marketing efforts, which has included setting up and managing our Google Analytics page, Google Shopping profile, and any paid search ads. They collaborate with our team to develop keyword lists, but don't create any content outside of the ads themselves.

What is the team composition?

We work with David (PPC Account Manager, Digital Third Coast Marketing).

How did you come to work with Digital Third Coast Marketing?

The company that designed our website recommended them to us. While we considered another vendor, we ended up working with Digital Third Coast because they were local and we had a good rapport with them after meeting them personally.

How much have you invested with them?

We spend about $925 per month on their services.

What is the status of this engagement?

We've been working with them since November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Digital Third Coast's marketing efforts have been very successful. Thanks to their digital campaign strategies, our sales continue to increase. They've provided invaluable insight for helping us target certain audiences, and convinced us to pursue a Google Shopping campaign that has proven to be very worthwhile.

How did Digital Third Coast Marketing perform from a project management standpoint?

They're very organized and schedule regular monthly calls with us. Whenever we have any questions, they're quick to respond via email or hop on a call; their customer service is great overall.

What did you find most impressive about them?

They've provided a lot of helpful feedback and been very attentive to our needs. They also listen to our own expertise within the industry, working collaboratively with out team to come up with the best solutions.

Are there any areas they could improve?

No. We're very happy with their approach at the moment.

Do you have any advice for potential customers?

Make sure the relationship is approached as a partnership, combining the expertise of both sides. We know our customer and products best, so sharing that knowledge with Digital Third Coast's has been critical to our overall success.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Lead Generation Strategy for Packaging Company

“We've had nothing but good results and enjoy a wonderful working relationship with them.” 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

Digital Third Coast Internet Marketing implemented a lead generation strategy to increase web traffic and online conversions. In addition to enhancing the site, they created content like infographics and blogs.

The Reviewer
 
200-500 Employees
 
Aurora, Illinois
Cassie Spenny
Digital Marketing Specialist, Shorr Packaging Corp,
 
Verified
The Review
Feedback summary: 

Digital Third Coast Internet Marketing develops high-quality deliverables that reliably succeed. They designed an award-winning infographic that received mainstream news coverage. Their team consists of attentive and experienced individuals that work hard to increase brand visibility.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a digital marketing specialist for the Shorr Packaging Corp. We’re a distributor of packing products like bubble wrap, boxes, tape, air pillows, edge protectors, and more. We also provide automated equipment like case sealers, stretch wrappers, and strapping tools. We evaluate the efficiency and productivity needs of our clients to provide them with tools that’ll aid their cost-saving efforts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Third Coast Internet Marketing?

We needed an external company to increase traffic on our website and help improve our lead generation strategy.

SOLUTION

What was the scope of their involvement?

Digital Third Coast Internet Marketing started the engagement by thoroughly analyzing the various components of our website to find ways it could improve. Their solutions included fixing sitemap issues, broken links, and creating additional pages. However, their major contributions to our company revolve around content development. They produced various deliverables like blogs, infographics, and white papers. They also led research projects and organized the statistics generated by our surveys. Using that information, they handled an outreach campaign through online and news publications to enhance our website’s visibility. This created the backlinks necessary to raise our domain authority, place the site higher, and generate better quality leads.

What is the team composition?

We interact with their senior account manager and a creative director.

How did you come to work with Digital Third Coast Internet Marketing?

We initially had the same company that built the website handle its lead generation, but they didn’t produce the results we needed. I searched for additional resources and sent interview questions to ten different firms. From there, I narrowed the search to five candidates and conducted phone interviews. Then, I requested proposals from the two remaining companies. The cost was a factor, but we mainly based our decision on the services offered by each firm and the nature of their prior successes. We felt that Digital Third Coast Internet Marketing would be a good fit for us, so we hired them.

What is the status of this engagement?

We started working together in 2015 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the infographics they created for us was picked up by several news broadcast channels and even it made appearances in The Washington Post, New York Times, and USA Today. Being featured in the news cycle created nearly 400 backlinks to our site and significantly increased our web traffic. The infographic is a terrific piece, and the specific campaign around it was honored with a Communicator Award. Based on the number of online searches that include our key phrases, their work has increased the brand’s visibility by 293%. We’ve also experienced a 180% increase in organic web traffic and a 128% increase in online conversions.

How did Digital Third Coast Internet Marketing perform from a project management standpoint?

We hold a scheduled meeting each month to go over recent data, address red flags, and discuss plans for future initiatives. This includes detailing ways to achieve both short and long-term goals. Overall, they do an excellent job managing the project.

What did you find most impressive about them?

Most companies do the bare minimum to receive a monthly retainer, but that hasn’t been our experience with Digital Third Coast Internet Marketing. They’re very genuine. Every person from their team is truly interested in the success of our company and wants to learn about the business. Even when we don’t get the chance to speak over the course of a month, I remain confident that they’re using their time wisely. They’ve been able to do a good job thus far, so why doubt them. We've had nothing but good results and enjoy a wonderful working relationship with them.

Are there any areas they could improve?

They have a turnover rate that initially concerned us. However, that’s likely due to the nature of the digital marketing industry. However, we find their entire staff to be courteous and knowledgeable, so the issue hasn’t negatively impacted their work from our perspective.

5.0
Overall Score We’re happy working with them and aren’t looking to make any changes.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They have an excellent process and a great approach.
  • 5.0 NPS
    Willing to refer