Digital Success

BACKGROUND

Please describe your company and your position there.

I am the owner for a Insurance agency that helps find benefits for small businesses to individuals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

We hired Digital Success take over everything from web developing to social media to blogs you name it they can do it.

SOLUTION

How did you select this vendor and what were the deciding factors?

Search the web for the best web developers in my area, which they were among the few. After meeting with the staff to go over their thoughts on how to make my website better is how I made the decision to go with Digital Success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have steps or goals we have to meet before we move on to the next challenge. From listing objections to landing pages too then social media we're just always making sure our foundation is right so we can move forward to the future.

How many people from the vendor's team worked with you, and what were their positions?

I am working with two project managers and five other members who are in charge of their Pacific specialty, which brings a high degree of creativity.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

First of all the customers love the new web design, which brings Quality to the company. We increased traffic by 100% within the first month. We are also seeing a high volume of leads starting to come in. Most definitely a win-win situation.

Describe their project management style, including communication tools and timeliness.

We have weekly meetings to discuss the progress, but also we use a scheduler for our daily goals, so somebody is always working on the site. Communication is well above excellent anytime I need something they're always bending over backward to make sure my needs are met.

What did you find most impressive or unique about this company?

It's nice to work with highly professional people and can I say it highly intelligent people. I enjoy my meetings with everyone every week. It has also brought in a lot of fun for my company. We are a company on the move again.

Are there any areas for improvement or something they could have done differently?

Not at this moment, everything has worked very smoothly

BACKGROUND

Please describe your company and your position there.

I'm the Digital Marketing Strategy Manager for ZyLAB (now Ipro). ZyLAB helps legal professionals of today turn big data challenges into legal successes. Our easy-to-master eDiscovery platform, powered by AI, allows for fast and complete data investigations. Legal professionals all over the world trust ZyLAB to meet deadlines, defy the odds, and exceed expectations by providing an efficient and defensible way to cull, search, review and filter legal data. ZyLAB is trusted by over 600 corporations, law firms and governments across the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

We hired Digital Success to help us with our overall SEO strategy. They have helped us with our keyword strategy, on-page SEO and technical SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our CEO and CMO at the time had followed a referral and followed up on it. After a couple of interviews and meetings they were found to be the right agency to help us with SEO.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Digital Success helped us analyze the competitive landscape of our industry in terms of SEO. After that analysis, they began doing keyword research and later moved on to advising on what topics to write about and what pages to create.

How many people from the vendor's team worked with you, and what were their positions?

We normally have one person as a point of contact but in the Digital Success team responsible for helping us, there are roughly five people helping us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Through this collaboration, we've been able to achieve our SEO goals, resulting in more than double the amount of organic and total traffic. We now rank #1 for various keywords within our niche.

Describe their project management style, including communication tools and timeliness.

They are great at formulating what needs to be done, keeping track of progress, and reporting outcomes. As far as communication, even with the time difference, they are easily reachable and available whenever a need arise.

What did you find most impressive or unique about this company?

They are quite knowledgeable about SEO and their advice is not just sound but also data driven. The level of flexibility they have in accommodating us is also something quite unique about them.

Are there any areas for improvement or something they could have done differently?

There's not much but perhaps they can be a little bit more proactive in coming with ideas than reactive.

BACKGROUND

Please describe your company and your position there.

We are a manufacturing company that specializes in products for use in underground electrical and broadband applications. I am the marketing manager and manage all the marketing activities for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

We hired Digital Success for the website maintenance, SEO and PPC services. We were looking for a company who can drive more traffic to our website and promote our products online.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found their sister company ISHIR through Google Search for Office 365 migration. After working with them, we learned about the Digital Marketing services they offer through Digital Success. We request a proposal and found their SEO strategy most impressive. Gradually, we added our website maintenance and Pay Per Click services to the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Currently, Digital Success handles the website maintenance, implements SEO and Pay per click campaigns for Cal Am. The website maintenance includes upkeep of our WordPress website, new enhancements as requested, plugin upgrades, content and graphic updates on the website. For SEO, they are managing both on page and off page. For Pay Per Click, they are helping us drive more traffic through specific campaigns with support in ad writing and research.

How many people from the vendor's team worked with you, and what were their positions?

I am the Single Point of Contact for SEO and Pay Per Click and Single point of contact for website maintenance. I have been assigned an Account manager for any issues or escalations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been working with Digital Success for many years now. We are very happy with both the teams as they are very cooperative and responsive. Both the development and marketing team take care of the end-to-end services and never miss a project deadline.

Describe their project management style, including communication tools and timeliness.

The team is quite reachable, responsive and understands the requirements with ease. We meet once a month and also when projects come up. Every meeting with them is extremely efficient as all reports are presented before the meeting.

What did you find most impressive or unique about this company?

Their responsiveness and promptness. They have deep knowledge of their domains. We have been working with the same people year after year with confidence.

Are there any areas for improvement or something they could have done differently?

I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

We are the event organizers, and we organize large-scale Government, private conferences, and seminars. I am the CEO of the Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

We hired Digital Success for their SEO Services and our goal was to get more potential and qualified leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

Well, we approached Digital Success, for SEO long back 10 years ago and since then we are one of their very oldest clients. We were a small business then with very limited budget. Digital Success suggested a plan to promote some important keywords in our business domain. We liked their plan and thought process.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The service included lot many steps in SEO, there were lot many tweaking that team used to curate to retain the position of the established keywords. Within the first year itself most of keywords started ranking on top. Our website traffic increased, and we started getting good business enquires through our website which later turned into customers. We've been working with Digital Success for ten years, and they've consistently maintained our website's top rankings.

How many people from the vendor's team worked with you, and what were their positions?

Our single point of contact is our project manager who has a team of SEO analyst, content writers, web developer and Off page team. We also have an account manager to take care of any issues and escalations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We started getting the qualified leads from year 1 and we are very happy that the work was getting accomplished in limited budget. We have received many good leads and have signed up many customers due to consistent effort Digital Success SEO team. So, yes, we are very happy with their services provided so far.

Describe their project management style, including communication tools and timeliness.

Digital Success uses Basecamp to manage all project milestones, communication, reports etc. It has been very helpful in keeping the project history and also gives us visibility of future months planned activities. The team is very prompt in responding to our queries.

What did you find most impressive or unique about this company?

The best thing about Digital Success is their ability to understand our business and come up with most targeted keywords and content for our website. They are expert in their domain and knows not only how to get you on top but also keep you top year after year

Are there any areas for improvement or something they could have done differently?

Till now we haven’t found any such thing in their respective service. However, I would say that due to Covid, we have not been able to meet face-to-face and hopefully I see the team soon.

BACKGROUND

Please describe your company and your position there.

I run a marketing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

We needed an SEO expert

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Digital Success because we are both located in Plano, TX and they had some good client referrals.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We utilize them for some of our SEO work and they have been involved in growing backlinks and providing SEO research for our clients.

How many people from the vendor's team worked with you, and what were their positions?

We have an account manager, Monika, project manager, Prashant, and SEO expert, Atul, who is fantastic.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have always seen measured results in SEO.

Describe their project management style, including communication tools and timeliness.

Great communication

What did you find most impressive or unique about this company?

I just wanted to let you know that we really appreciate the dedication and thoroughness of Atul in his SEO services. We email Atul with SEO questions frequently and he always delivers fast answers with screenshots and research links so we can also share with the client. He always comes through when we need something and goes above and beyond to bring in great keyword results. We also find Prasoon very competent and he does a great job on helping us understand the complexities of SEO on our monthly calls. You have a great team and we have enjoyed working with Digital Success for the past five years.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm a marketing manager at Zeto, Inc., an award-winning, privately held medical technology company located in Santa Clara, CA. Zeto is focused on transforming the way electroencephalography (EEG) is performed at hospitals and clinics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

As a startup, we were looking for a one-stop marketing agency that could take care of all the company's digital marketing at an affordable price. We wanted to work with a creative, hardworking and experienced team that would help us grow, raise awareness and stand out.

SOLUTION

How did you select this vendor and what were the deciding factors?

Firstly, this agency was recommended by a trusted source, and from the first call we were satisfied with the activity and energy of the team.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Digital success team was in charge of SEO, web development, and content marketing. We are satisfied with our Google ranking, and glad to see the growth. For communication, DS team conveniently uses Basecamp. Monthly we have a call to discuss the monthly report and what can be done to improve it.

How many resources from the vendor's team worked with you, and what were their positions?

Directly I work with account manager, SEO manager, and technical manager. More specialists available when needed. If we need anything they will also say "Yes" and try to find a solution.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are happy with the SEO results; we have many keywords in Top 5 Slots and in 1st Page. We are satisfied with organic traffic growth as well.

How effective was the workflow between your team and theirs?

Communication is good, that are responsive, proactive, and follow the deadlines.

What did you find most impressive or unique about this company?

They always deliver what's promised.

Are there any areas for improvement or something they could have done differently?

Sometimes there are too many iterations before we like the final result (for example, if they create a new webpage for us).

BACKGROUND

Please describe your company and your position there.

We are the manufacturer of toroidal power solutions. We manufacture and design it for our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

For the SEO service, we hired DigitalSuccess and our prime motive was to have quite number of qualified leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got the reference of DigitalSuccess, and we were briefed well about their work, which interests us in having a proposal from them. And when we interacted, we were happy to see their innovative ideas for implementing the multiplication of leads.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The team firstly completed the SEO audit of the website and came up with the complete ranking information on different keywords. As our industry is a little different, it was a bit challenging for the team to get proper recognition on the web. Meanwhile, they planned for quality backlinks, GEO Tags, and more posting on the Blogs. These implementations steadily showed us the growth as we were able to witness the growth in the traffic on the website.

How many people from the vendor's team worked with you, and what were their positions?

We are in direct communication with the project manager, a team of SEO analysts, content writers, and a backend off-page team. We also have an account manager, who takes care of the inquiries and escalations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Well, we are way more happier than expected as the results are quite desirable and we are able to curate the potential leads. Earlier too we did have the traffic, but it was very limited, since we took the service of DigitalSuccess, in limited span we could see the quite astounding growth. Now, we are converting more leads and we have better presentation on the web.

Describe their project management style, including communication tools and timeliness.

We work on Basecamp

What did you find most impressive or unique about this company?

I would say they have everything for every client, small, medium, or large industry, this is their uniqueness.

Are there any areas for improvement or something they could have done differently?

Well, I don’t think I have any.

BACKGROUND

Please describe your company and your position there.

We supply smart software for childcare organizations to ease the process of planning for children and staff.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

Our business concept is unique and for presenting it to large scale, it was highly important to market it on Google. So, we hired DigitalSuccess for performing the Digital Marketing services and do the needful to brand it across the country.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to DigitalSuccess and I was amazed within the results of few months as it was going beyond my expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The key work was performing the SEO services with exclusive research work on Google that was done on prompt basis as per the scheduled calendar. The team always presented creative ideas to boost the ranking and were very quick issue resolver.

How many people from the vendor's team worked with you, and what were their positions?

We have an account manager, various analysts, and digital marketing manager, who takes care of the complete tasks over the past years.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The tasks that I thought would not be on the easy road was taken to a smooth ride by DigitalSuccess. There were times that we thought retaining the position on Google would costs us a lot but the teams effective work and creative ideas with great resolutions helped us to retain the position, surprisingly.

Describe their project management style, including communication tools and timeliness.

We worked effectively with them using Basecamp.

What did you find most impressive or unique about this company?

We loved their prompt response and their unique way of solving the issues.

Are there any areas for improvement or something they could have done differently?

In our experience, we have had a very smooth ride, so, nothing as such from our end.

BACKGROUND

Please describe your company and your position there.

AlisQI is an easy to implement and integrate, flexible and cloud-based Quality Management platform. We enable manufacturing companies to make their quality management data driven, automated and omnipresent.

More than 70 factories worldwide use our platform for Quality Control, Quality Assurance and QESH management.

We help our customers to reduce waste by up to 15%, increase their quality level and save up to 20% on time. I'm co-founder and responsible for marketing and sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success, and what were your goals?

We wanted to grow our inbound traffic and leads, as by definition they are more valuable than outbound leads.

To drive traffic Digital Success is continuously optimizing the website and coming up with suggestions to improve it. It basically is an outsourced SEO and content team.

SOLUTION

How did you select Digital Success and what were the deciding factors?

We followed a referral from another SaaS company.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We started with discovery, they did a competitor analysis and keyword research and provided suggestions for improvement.

In many cases they also implement the changes, create backlinks etc, always after checking and discussing them with us first. In addition they write blogposts for us.

How many people from the vendor's team worked with you, and what were their positions?

3 people:

• copywriter
• project manager
• CTO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our web traffic is continuously increasing, as well as the quality those leads. We consistently rank higher in search engines.

Describe their project management style, including communication tools and timelines.

Informal yet proactive and collaborative style. We use basecamp for the project progress, and have bi-weekly calls.

What did you find most impressive or unique about this company?

Nice culture, really nice people to work with. They come up with suggestions that I can't think of, and that makes us feel like they're part of our team, rather than just an outside agency.

Are there any areas for improvement or something they could have done differently?

No, pretty happy with the collaboration!

BACKGROUND

Please describe your company and your position there.

I’m COO and co-founder of Profit First Bookkeeping. We offer monthly subscription bookkeeping services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Success?

We hired them to start our branding and digital marketing. That included our logo, website, and social media. They’ve since continued to work on SEO, digital assets, and email marketing.

What were your goals for this project?

To have an attractive brand and become well known in the business/entrepreneurial space.

SOLUTION

How did you select this vendor?

I’d previously worked with one of their team, and I felt like they knew what they were doing.

Can you go into detail about the services they provided and the scope of the project?

They used Slack to plan the project. It began with designs for our logo, business cards, and letterhead.

They then worked on our website, social media presence, SEO, and continued with digital marketing.

What was the team composition?

I have a team of about six people who are always available on Slack.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

There’s excellent awareness of our brand now.

How was project management arranged and how effective was it?

Everything is managed on Slack.

What did you find most impressive about this company?

Their ability to do a lot of work at once is impressive, as is the number of resources available and the knowledge on the combined team.

Are there any areas where they can improve?

They were great.